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How Royal Became a Trusted Advisor and Streamlined Solutions Saving $300,000 Per Patient

Strategic Account Management Association

During the initial discovery phase with the customer, our team at Royal established a regular meeting cadence with the insurance network’s director of transitional care programs, with the goals of determining current barriers to keeping patients in-network and identifying and addressing inefficiencies in transportation ordering workflow.

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How Memory Care is Prioritizing the Patient Experience

Customer Think

Over the past decade, memory care centers have exploded onto the scene to meet the growing demand for senior care services that specifically address Alzheimer’s disease and dementia. And as they continue to grow, the patient experience becomes more important than ever before.

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The Future of SAM – Revisited

Strategic Account Management Association

Prioritize learning development capabilities within your organization. Create alliances, assemble partners, build joint development efforts and fulfill value-based solutions to meet both the customer’s expectations and your company’s expectations. #5 Adopt a more integrated, multifunctional approach. Become market makers.

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People & Problems: The core of strategic account planning

Strategic Account Management Association

How we’re able to step up and continue to serve these customers depends on our ability to collaborate internally and prioritize our finite resources to deliver maximal value. Prioritizing relationships allows us to think more holistically about success. Are we in tune with the way initiatives are prioritized? What’s in motion?

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Turning lemons into lemonade: Five ways to reset on customer management fundamentals in a post-pandemic world

Strategic Account Management Association

Value Realization – This is where the rubber meets the road. Value Management – Outline the collaborative work necessary to put both sides of the relationship in a position to make progress, achieve outcomes, and realize value.

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Don’t Let That Stop You: Overcoming Objections in Discovery Meetings

The Center for Sales Strategy

One of the most important, and often most fun, parts of the sales process is discovery meetings. These are often referred to as “needs analysis meetings,” and their main goal is to uncover the desired business results of the prospect or client. The success of these meetings lies in both the setup and the execution.

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Sales Velocity Equation – 4 Levers to Success

Upland

From helping leaders define areas of focus, to helping sellers meet realistic quotas, the sales velocity equation is integral to your team’s success. Biggest Benefits of Using the Sales Velocity Equation There are several benefits to using a sales velocity formula, and many organizations consider it their most important metric.

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