Remove 2004 Remove Client Relationships Remove Customer Value Remove Investors
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3 CRM Models and How They Improve Customer Profitability

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Streamlining processes ensures that no team member wastes time on tasks that don’t add value. . Increase customer lifetime value (CLV): CRM models can help you increase CLV across every client relationship. The Peppers & Rogers Group established the IDIC CRM model in 2004. IDIC CRM Model.