Insightly

NOVEMBER 1, 2022

These strategies underpin the process of managing customer data, helping to ensure you make the most of the information you gather. This leads to having more strategically significant customers (SSCs), and your company makes more money. The Peppers & Rogers Group established the IDIC CRM model in 2004. IDIC CRM Model.

Profitability 52

Profitability CRM Value Proposition Customer Experience 52

Xant

MAY 20, 2021

So reps make a lot of guesses and don’t hit quota. If you make a change to CRM, you have to update your mapping…every time. If there’s no clear process, reps will make one up. Automation makes it easier. It will even prioritize the opportunities most likely to close so you don’t waste time chasing bad deals.

CRM 77

CRM Prioritization Digitalization Facilitation 77

Xant

MAY 20, 2021

So reps make a lot of guesses and don’t hit quota. If you make a change to CRM, you have to update your mapping…every time. If there’s no clear process, reps will make one up. Automation makes it easier. It will even prioritize the opportunities most likely to close so you don’t waste time chasing bad deals.

CRM 52

CRM Prioritization Digitalization Facilitation 52