Strategic Account Management Association

MAY 7, 2021

For example, the UK government committed itself to legally binding targets in its 2008 Climate Change Act and will showcase its efforts at the COP26 UN Climate Change Conference in Glasgow, Scotland, this November. That leadership will have to strike the right balance between short-term profits and long-term sustainable growth.

Supply Chain 878

Supply Chain Investors Suppliers Government 878

KAM With Passion

FEBRUARY 22, 2021

Polarized attitudes towards Key Account Management. True Key Account Management (KAM) or Strategic Account Management (SAM) remains a topic that polarizes the thinking and behaviours of business leaders. Key Account Management, what is it really?

Key Account Management 130

Key Account Management Account Management Management Co-Creation 130

Deep Insight

DECEMBER 1, 2022

Is Net Revenue Retention (NRR) a good predictor of profitable growth? Kainos is a high growth, high profit company precisely because its NRR figures are so strong. Kainos is certainly ‘Best in Class’ and is a role model for any company trying to achieve above-average revenue and profit growth. What drives it? If not, what is?

Profitability 52

Profitability Procurement B2B Digital Transformation 52

Deep Insight

NOVEMBER 14, 2019

It’s a story about Leadership , first and foremost. Shay Walsh is the Managing Director of BT Ireland and was our guest speaker at a recent breakfast seminar at the Irish Management Institute. LEADERSHIP. Shay Walsh was part of Chris’ leadership team and ran the Irish wholesale business.

Telecommunications 52

Telecommunications Leadership Government B2B 52

Account Management Skills

JUNE 5, 2023

We discuss a myriad of topics, including: the process for hiring the right account manager at your agency examples of how to set client expectations and boundaries why having a written scope of work is key to successful project delivery and Rob’s thoughts in general on the agency landscape and the future of agencies.

Management 52

Management Account Management Suppliers Onboarding 52

Account Management Skills

APRIL 26, 2023

This episode is for you if you’re interested in understanding how a project management team and an account management team work together in an internal communications agency. Now Brilliant Ink call their account management team strategists. So Sara is head of strategy. And Lindsay is head of operations.

Account Management 40

Account Management Decision-making Stakeholders Management 40

Account Management Skills

FEBRUARY 20, 2023

I had watched him go through the 2008 economic recession, and I watched him really get hit quite hard by it. All these big companies are making redundancies, but they are still being profitable, they will still be profitable a year from now. A lot of the content we do is thought leadership based.

Stakeholders 52

Stakeholders B2B Decision-making Marketing 52