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Managing Partners’ Forum Strategy Summit

Red Star Kim

My takeaways from the insightful facilitators and panellists were: Recruitment of lawyers is down on previous years whereas business support is up Increase in tax hires in law firms Increase in marketing roles (exceeding 2019 numbers) Whilst training/learning roles shrunk compared to 2019 there was an increase in employee relations roles Legal sector (..)

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Top CRM trends for 2021

Insightly

billion in 2019 and is projected to reach $113.46 In 2019, it was estimated that 93% of enterprises had adopted IoT technologies and by the year 2025, there are expected to be over 64 billion IoT devices worldwide. Artificial intelligence (AI) can then automatically guide users through sales and marketing pipelines.

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Top CRM trends

Insightly

billion back in 2019 and is projected to reach $157.53 Artificial Intelligence (AI) Of course AI tops the list of 2024 CRM trends. This is something that CRMs are supporting in new and innovative ways. Flexible APIs In CRM, APIs are the roadmap to customer intelligence. The global CRM market was valued at $47.79

CRM 52
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Top CRM trends

Insightly

billion back in 2019 and is projected to reach $157.53 Artificial Intelligence (AI) Of course AI tops the list of 2024 CRM trends. This is something that CRMs are supporting in new and innovative ways. Flexible APIs In CRM, APIs are the roadmap to customer intelligence. The global CRM market was valued at $47.79

CRM 52
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Private client management and marketing: Business plans, recruitment, assessments and automation (Nov 2023)

Red Star Kim

Top tips for recruitment include: Shape your overall HR strategy to support your firm’s ambitions Ensure your recruitment process is flexible and fast Create an accurate and exciting job description Benchmark salaries and (innovative) benefit packages Develop processes to consider encouraging employee referrals Explore non-traditional recruitment channels (..)

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PM Conference Report 2022: Strategy implementation, Employer Value Propositions (EVP), Storytelling and Client Feedback

Red Star Kim

With introductory neuroscience lessons (“sensing, meaning, action”) and illustrations of cognitive bias, there was a fantastic example showing how a role play story was used instead of a pitch to win an acquisitive media client using an inciting incident and escalation. Innovate client experience.

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Research update on the most in-demand soft skills

Red Star Kim

Creativity: The ability to think outside the box, generate new ideas, and approach problems from multiple angles will be important for driving innovation and staying ahead of the competition. Stephen M Kosslyn makes similar points – focusing on emotion and context – in the article Are You Developing Skills That Won’t Be Automated?