Remove 2022 Remove Emotional Intelligence Remove Interpersonal Skills Remove Negotiation
article thumbnail

Soft skills revisited – with a leadership perspective

Red Star Kim

The shift to remote working during lockdown drove the need to develop several new soft skills. Great Networking – The art and practice of building authentic professional relationships” by Alisa Grafton appeared earlier in 2022 and does a fantastic job of persuading young lawyers to get out there and start connecting.

article thumbnail

Book review – Can we start again? The patterns of NLP applied to business interactions by Daryll Scott

Red Star Kim

Active Listening (Video) (kimtasso.com) There’s analysis of the use of “ and” rather than “but ”, the idea of priming conversations and distortions, deletions and generalisations), influential speaking (framing and the Milton model, “agreement is influence, disagreement is resistance”, pre-frames, softening requests), negotiation (chunking), presentations (..)

article thumbnail

Selling challenges in professional services: Sales processes and skills

Red Star Kim

0% Focus/targeting 0% Awareness/interpersonal skills 33% Sales process/methodology 67% Discipline and motivation What do you use to help fee-earners research sales prospects?