Remove 2024 Remove Communication Remove Innovation Remove Prioritization
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Navigating the Uncharted: A Reflection on 2023 and Strategic Planning for 2024

CMOE

As 2023 comes to a close, it is the perfect time to reflect on lessons we’ve learned throughout the year and plan for 2024’s uncertainties. By taking stock of these experiences, we can better plan for the upcoming year and foster a learning mindset to ensure that 2024 is a success.

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Intelligent customer experience (ICX): A guide for 2024

Zendesk

Roughly 65 years later, innovators and scientists had built on the Wrights’ discovery to propel humans to the moon. The Zendesk Customer Experience Trends Report 2024 dives into why intelligent customer experience is so important. On December 17, 1903, the Wright brothers first took flight.

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Fostering a Customer-Centric Strategy: Your Guide to Delighting Customers in 2024

ACT

It’s in sharp contrast to the traditional approach of prioritizing revenue and profits and treating customers as numbers in sales reports. Additionally, they use cutting-edge tech innovations like artificial intelligence , predictive analytics, and virtual or augmented reality to improve customer experience.

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Top 35 customer service and support podcasts for 2024

Zendesk

With interviews featuring CEOs, CMOs, and other senior leaders, this podcast provides valuable insights into leveraging data, personalization, and innovative approaches to enhance customer experiences. Podcasts can provide you with a plethora of ideas, but those ideas are futile unless applied.

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Creating Connectedness in a Hybrid Environment

MDI Training

A well-communicated strategy is important. But also, what contribution you can make to the corporate strategy and how you live the corporate values or even prioritize them for yourself. For example, if your company claims to be innovative , your employees should not be troubled by slow and bureaucratic work processes.

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Want Your AI Strategy to Win? Don’t Overlook Employee Engagement.

Planview

However, this is 2024—the year AI must prove its value. Disengaged employees are typically less productive and innovative than engaged employees, leaving a gap between their performance and their potential in multiple areas. Build in two-way communication A natural extension of making strategy social is fostering two-way communication.

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Achieving the 90/10 Ratio: Improving Meeting Efficiency for Success

AchieveIt

Without sufficient time to process the information, any solutions presented might lack depth or innovation. Here’s how you can run efficient meetings that prioritize solution-oriented discussion. Here are key strategies that ensure meetings prioritize actionable solutions, driving productive outcomes.