Red Star Kim

DECEMBER 12, 2023

For complex projects we must collaborate with those in other functional specialisms such as finance, technology, people and innovation. Internal clients – Naturally we need to build strong working relationships with our fee-earners. Marketing is the client’s representative within the firm. And in external agencies.

Marketing 130

Marketing Emotional Intelligence Management Leadership 130

SmartKarrot

OCTOBER 25, 2023

Such consistency not only upholds the brand’s image but also ensures that clients receive a uniform quality of care and concern, irrespective of the specific KAM they interact with. Client Trust: Clients invest not just finances but also faith in an organization. But what constitutes an effective playbook?

Key Account Management 10

Key Account Management Account Management Management Construction 10

Hubspot Sales

JUNE 6, 2019

National Account Manager. If you’re ready for a new challenge, you might make the eventual jump to national account manager. In this role, you’d serve as the liaison for client relationships, communicating sales and marketing messages and assisting in the management of the account.

Supply Chain 111

Supply Chain Finance Sales Account Management 111

Account Management Skills

NOVEMBER 21, 2022

Given the current unstable economic climate, client retention for agencies is a real top priority right now. He’s brilliant, just go and ask for his advice and I went and had a coffee with him, and he just said, there’s an account management position open, do you want it? And I just thought I’d jump for it.

Digitalization 104

Digitalization Account Management Marketing Leadership 104

SmartKarrot

OCTOBER 9, 2023

Account management, with its intricate dance of strategic planning and execution, is both a science and an art. From establishing strong customer relationships to navigating complex stakeholder dynamics, the role demands a unique blend of skills and knowledge. Its multifaceted nature encompasses several key components: A.

Account Management 10

Account Management Management Stakeholders e-Learning 10

SmartKarrot

OCTOBER 19, 2022

Account management is a broad field that encompasses many distinct roles and responsibilities. While the average account management salary varies significantly based on location, industry, and other factors, some general guidelines can help you determine how much you can expect to earn as an account manager.

Account Management 10

Account Management Management Telecommunications Healthcare 10

Hubspot Sales

AUGUST 17, 2020

Effective account development managers need extensive experience in managing client relationships or providing customer service. Cross-functional communication skills — Account development managers work closely with colleagues in sales, finance, and customer support organizations.

Account Development 95

Account Development Management Advertising Profitability 95

Red Star Kim

MARCH 16, 2023

One way is to embed the right cross-selling and referrer management attitudes and behaviours into other programmes – for example, into campaigns, content management, networking and Key Account Management (KAM). Another cultural shift. Internal communication – Why, how and what (kimtasso.com).

Key Account Management 130

Key Account Management Onboarding Communication e-Learning 130

Account Management Skills

JUNE 26, 2023

And if you’re in an agency account management role and you’re keen to be seen by your clients as more of an advisor than a reactive order taker, then check out the details of my account management training courses. And really our role is to be really valued client partners.

Account Management 52

Account Management Client Relationships Management Communication 52

Revegy

FEBRUARY 4, 2020

In a recent webinar conducted with Revegy, a leading technology platform for customer revenue optimization, and FinListics, the solution for financial analytics that power insight-led sales, top-performing sales leaders indicated that being a trusted advisor is more elusive than most sales and account managers think.

Finance 64

Finance Investors Financial Services Account Management 64

SmartKarrot

MARCH 25, 2022

Build, manage, and lead the Customer Success team for Pacvue Commerce. Own the client relationships and provide tactical support for strategic accounts. Leverage client performance and blinded work examples for Pacvue storytelling. Act as a trusted advisor and thought leader in the event marketing space.

Customer Success 19

Customer Success Account Planning Stakeholders Finance 19

SmartKarrot

NOVEMBER 10, 2021

Role: Customer Success Director Location: Remote, United States Organization: Innovaccer As a Customer Success Director, you will understand customer needs and be a client-counselor by working together with the customer to come up with solutions to key customer problems. Build a client relationship and act as a trusted advisor to the client.

Customer Success 19

Customer Success Value Proposition Stakeholders Onboarding 19

SmartKarrot

JUNE 4, 2021

Oversee and manage account management and fulfillment teams to build a successful customer-focused team. Conduct regular process reviews with Business Development, Operations & Finance teams with monthly review to the senior leadership team. Monitor progress to goals & proactively identify areas of opportunity.

Customer Success 10

Customer Success Investors Insurance Banking 10

Account Management Skills

DECEMBER 28, 2021

If you don’t want to miss an episode of this podcast and want to receive tips for improving your agency account management skills, then please sign up for my newsletter and make sure to connect with me on LinkedIn. It’s often the source of client friction. So tell me, can you share some perhaps specific examples?

Communication 52

Communication Account Management Government Meetings 52

SmartKarrot

JUNE 23, 2020

Role: Customer Success Manager, Enterprise Location: Cleveland, Ohio, US Organization: Brightedge The mission of a Customer Success Manager is to work with the clients to drive business goals and objectives in their organic search (SEO) initiatives.

Customer Success 10

Customer Success Finance Client Relationships Stakeholders 10

SmartKarrot

APRIL 6, 2021

Apply here: [link] Role: Customer Success Manager, United Kingdom Location: Daventry, England, United Kingdom Organization: Axon As a Customer Success Manager, your goal is to provide excellent customer service and technical support daily to the largest customers making sure their expectations are exceeded. Train users on the software.

Customer Success 10

Customer Success Digital Transformation Onboarding Account Development 10

SmartKarrot

APRIL 29, 2021

Apply here: [link] Role: Customer Success Manager Location: London, England, United Kingdom Organization: LiveRamp As a Customer Success Manager, you will deliver yearly revenue targets, upselling to existing customer basis, including extending client relationships into new market geographies. Apply here: [link] .

Customer Success 10

Customer Success Value Proposition Stakeholders Finance 10

Account Management Skills

OCTOBER 19, 2021

And that’s quite a good segue into, because I know, the people listening to this are either agency owners, or they’re account managers. So for example, any one of those eight profiles, could be an account manager. And it used to be , that manager’s not good at finance. Jenny 12:04.

Account Management 40

Account Management Decision-making Management Innovation 40

SmartKarrot

DECEMBER 8, 2022

When it comes to client partners, there are a few diverse ways of doing things. If you are working with a freelancer or agency; you will likely be dealing with an account manager or project manager assigned to your account. They are also responsible for building out and maintaining the client’s portfolio.

Customer Success 10

Customer Success Communication Account Management Management 10

Account Management Skills

FEBRUARY 20, 2023

When you are talking to clients and now let’s talk about this, we are recording this in February 2023. What challenges are these b2b tech companies and finance companies talking about? Jenny Plant 13:34 I love how you always come across as so relaxed, even though I know how much you have got going on.

Stakeholders 52

Stakeholders B2B Decision-making Marketing 52