What account managers can learn from the science of listening, with Dr Laura Janusik, Ph.D., M.B.A.CLP
Account Management Skills
APRIL 13, 2021
I think there are loads of tips here for account managers who are dealing with their clients. And I hope that you’ll go ahead and take the Echo profile test that Laura mentions, to see which dominance you have and how that can help you in your communication with your clients. I decided to major in communication.
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