Zendesk

SEPTEMBER 15, 2021

Monitor security risks and ensure compliance with regulatory regimes like HIPAA, PCI, GDPR, CCPA, and more. Nightfall scans Zendesk for sensitive information including PII, PHI, credit card numbers & more that may proliferate in customer communications. Learn more about Nightfall on the Zendesk Marketplace. Learn more.

e-Learning 97

e-Learning Digitalization Finance Retail 97

Zendesk

OCTOBER 9, 2023

California Consumer Privacy Act (CCPA) : CCPA grants California consumers data privacy, including the right to opt out of the sale and sharing of personal data.

Computers and Electronics 52

Computers and Electronics Artificial Intelligence Prioritization Customer Experience 52

Hubspot Sales

MARCH 29, 2021

According to a list from Funding Circle, in 2020 alone, many companies had to account for overtime rule changes, shifts in health insurance requirements, minimum wage increases, and the introduction of internet privacy regulations like the California Consumer Privacy Act (CCPA) — among a number of other new and amended laws.

Banking 125

Banking Insurance Internet Strategic Thinking 125

Apptivo

SEPTEMBER 28, 2023

Data Compliancе and Sеcurity Protеct consumеr data by putting in placе strong sеcurity mеasurеs and adhеring to data privacy laws likе GDPR or CCPA. Ask for input from cliеnts and staff to pinpoint problеms and potеntial arеas for dеvеlopmеnt. Data brеachеs may undеrminе consumеr confidеncе and harm your brand.

CRM 52

CRM Communication Management Organization 52

Zendesk

MARCH 16, 2021

California’s Consumer Privacy Act (CCPA). To provide some guardrails, a growing number of governments have enacted laws to regulate how business collect and use customer data, including: Europe’s General Data Protection Regulation (GDPR). Japan’s Personal Information Privacy Act (PIPA).

Organization 75

Organization Investors Customer Experience Government 75

Insightly

OCTOBER 20, 2023

CRM Trend: Data Security and Privacy Compliance With increasing regulations such as GDPR and CCPA, data security and privacy compliance are significant concerns in CRM. This allows businesses to access a premium CRM but doesn’t increase the workload on the vendor’s customer support teams.

CRM 52

CRM Customer Experience Software Software 52

Insightly

OCTOBER 20, 2023

CRM Trend: Data Security and Privacy Compliance With increasing regulations such as GDPR and CCPA, data security and privacy compliance are significant concerns in CRM. This allows businesses to access a premium CRM but doesn’t increase the workload on the vendor’s customer support teams.

CRM 52

CRM Customer Experience Software Software 52

ACT

APRIL 19, 2022

One word of warning is that in the last few years, regulations such as GDPR in the EU and CCPA in California have been introduced that affect how businesses can collect data about their customers. Wrapping Up. Website tracking is a useful way to track the effectiveness of your site.

Advertising 52

Advertising eCommerce Digitalization Marketing 52

Zendesk

APRIL 4, 2022

Authenticate a user’s identity and eligibility for corresponding data rights (CCPA, GDPR, etc.). When a CX team fields data subject privacy requests, they must: Log each incoming request. Track request status (Complete, In progress, Blocked, etc.). Track down data across the entire company data stack.

Prioritization 52

Prioritization Customer Experience Communication Organization 52

Arpedio

OCTOBER 10, 2023

Privacy and compliance Challenge: Personalization involves collecting and using customer data, which raises privacy and compliance concerns, especially with regulations like GDPR and CCPA. Solution: Implement robust data privacy policies and obtain explicit consent when collecting and using customer data.

Decision-making 52

Decision-making Account Planning Marketing Stakeholders 52

ACT

MAY 5, 2021

One word of warning is that in the last few years, regulations such as GDPR in the EU and CCPA in California have been introduced that affect how businesses can collect data about their customers. Wrapping Up. Website tracking is a useful way to track the effectiveness of your site.

Advertising 52

Advertising eCommerce Digitalization Marketing 52

Insightly

JUNE 20, 2023

GDPR, CCPA), industry-specific standards (e.g., Another remote-friendly option is to ask users to create short videos about their usage and gather them in a central location for the audit team to review. HIPAA, PCI DSS), or internal policies.

CRM 52

CRM Stakeholders Management Software 52

SBI

JULY 14, 2021

ZoomInfo emphasizes GDPR and CCPA compliance. With integrations embedded into workflows and technology stacks, including the leading CRM, Sales Engagement , Marketing Automation, and Talent Management applications, ZoomInfo drives more predictable, accelerated, and sustainable growth for its customers.

Acquisition 34

Acquisition Artificial Intelligence Software Software 34

Arpedio

FEBRUARY 19, 2024

Businesses must ensure compliance with data protection regulations, such as GDPR and CCPA, and prioritize data privacy and security throughout the AI lifecycle.

Artificial Intelligence 52

Artificial Intelligence Sales Government Decision-making 52

Hubspot Sales

MARCH 24, 2020

The California Consumer Privacy Act — or CCPA — is a measure that was passed by the California State Legislature in 2018 and officially went into effect at the beginning of this year. Unlike GDPR, which applies to any business leveraging personal data in Europe, CCPA only impacts certain kinds of businesses. It has to abide by CCPA.

Sales 63

Sales Construction CRM B2B 63

Zendesk

JANUARY 18, 2024

California Consumer Privacy Act (CCPA): The CCPA is a law that regulates the data collection of consumers located in California. Like the CCPA, CDPA gives consumers certain rights, including the right to have their data deleted.

Cybersecurity 52

Cybersecurity Prioritization Software Software 52

SBI Growth

FEBRUARY 5, 2020

Many CEOs often ask us while planning for 2020, “what’s the secret marketing sauce? What’s worked for your other clients when it comes to the marketing mix? What isn’t working?” ” And as most CMOs can agree, there’s no such thing.

Marketing 135

Marketing Customer Experience B2B CRM 135

Nutshell

JULY 7, 2023

Adhere to relevant data privacy regulations, such as GDPR or CCPA, when handling customer data. Implement appropriate security measures, such as encryption, secure APIs, and user authentication, to protect sensitive customer information and prevent unauthorized access.

CRM 62

CRM Software Software Facilitation 62

SmartKarrot

APRIL 17, 2023

Compliance with Regulations: Ensure that your AI chatbot is compliant with relevant data protection regulations such as GDPR, CCPA, HIPAA, etc. Privacy Policies: Clearly communicate your privacy policies to users, and obtain their consent before collecting and using any personal data.

Artificial Intelligence 10

Artificial Intelligence Communication Emotional Intelligence Customer Experience 10

Showpad

MARCH 10, 2020

Information security and confidentiality are only growing more critical, as evidenced by the introduction of new laws and regulations, such as the General Data Protection Regulation (GDPR) in the European Union and California Consumer Privacy Act (CCPA) in the United States.

Software 76

Software Software Organization Management 76

LinkedFusion

AUGUST 29, 2023

Lusha is the only sales intelligence solution to have received ISO accreditation, and it completely complies with GDPR and CCPA privacy and security standards. Users of Lusha may keep a current database and assure continuing, automated CRM enrichment with the help of our straightforward Salesforce and API interfaces.

CRM 52

CRM Software Software Decision-making 52

Apptivo

APRIL 11, 2023

To ensure data security , ensure that the FSM software complies with specific compliance standards such as SOC 2 Type II, ISO 27001, PCI DSS, CCPA, 21 CFR Part 11, and GDPR. The software should also provide detailed logs of user actions and be capable of quickly detecting and correcting problems.

Software 52

Software Software Decision-making CRM 52

PandaDoc

APRIL 27, 2021

Privacy compliance gains your leads’ confidence via GDPR and CCPA alignment. Company API populates key attributes of companies including an overview, location, social media accounts, and more.

CRM 52

CRM Software Software Publishing 52

PandaDoc

APRIL 27, 2021

Privacy compliance gains your leads’ confidence via GDPR and CCPA alignment. Company API populates key attributes of companies including an overview, location, social media accounts, and more.

CRM 52

CRM Software Software Publishing 52

LinkedFusion

AUGUST 23, 2023

Excellent privacy : With the only ISO-27701 certified sales intelligence platform, you can always prospect in compliance with GDPR and CCPA. In a single search, you can find up to 1,000 contacts or businesses with richer data. Get exclusive data : Get the precise data with 7 filters offered by Lusha.

B2B 52

B2B Software Software Advertising 52

Zendesk

FEBRUARY 27, 2021

Monitor security risks and ensure compliance with regulatory regimes like HIPAA, PCI, GDPR, CCPA, and more. Nightfall DLP (Support) (Chat) scans your Zendesk instance for sensitive information – PII, PHI, credit card numbers & more that may proliferate in customer communications.

CRM 90

CRM e-Learning Communication Onboarding 90