Account Management Skills

JANUARY 11, 2022

In this episode we talk about making client relationships more profitable. We covered so many different areas including: What clients really value and how to talk the client language. Why you need to establish and nurture senior client relationships. And so it’s about seeing your client as an equal.

Client Relationships 52

Client Relationships Profitability Procurement Negotiation 52

Insightly

SEPTEMBER 19, 2023

An effective CRM strategy example might involve an online retailer segmenting its customers based on purchase history data. An excellent example of an e-commerce CRM strategy at work would be an e-commerce company that uses client purchase history data to identify trends in consumer behavior.

CRM 52

CRM Insurance Healthcare Manufacturing 52

Insightly

SEPTEMBER 19, 2023

An effective CRM strategy example might involve an online retailer segmenting its customers based on purchase history data. An excellent example of an e-commerce CRM strategy at work would be an e-commerce company that uses client purchase history data to identify trends in consumer behavior.

CRM 52

CRM Insurance Healthcare Manufacturing 52

Deep Insight

NOVEMBER 29, 2021

There’s a lot of talk at law firms about client relationships. But for many clients these can still seem hollow words based on one-way relationships. Robert Millard and John O’Connor explore how firms that are trying to embrace true client centricity are setting themselves apart. But what keeps clients loyal?

Client Relationships 52

Client Relationships Leadership Decision-making Procurement 52

Account Management Skills

JUNE 29, 2021

And what our research consistently shows, is those that had the best service, the best client relationships are undoubtedly the ones that have performed better. It’s interesting that some of our clients say to us, what’s happening out there? And that filters down to the supplier relationships.

Account Management 40

Account Management Meetings Onboarding Client Relationships 40

Account Management Skills

JULY 6, 2021

There is an agency we work with in the States who want to bring thought leadership and added value to the client relationships. And there’s a great example we heard last year of our of an agency that was down to the sort of the final stages of a pitch for a big UK grocery retailer. Jenny 34:53.

Advertising 40

Advertising Leadership Client Relationships Decision-making 40

Account Management Skills

OCTOBER 19, 2021

So long story short, I then moved from the retail environment I worked in the banking world and London. They’re so trusted by individuals, when it comes to suppliers or customers. If you’d like to know more, then please get in contact and let’s see if it’s a good fit for you. How are they embracing who they are?

Account Management 40

Account Management Decision-making Management Innovation 40