Red Star Kim

OCTOBER 16, 2023

Delegates included both partners and business development professionals (some with a banking background) from law firms (employment, criminal, disputes, offshore), accountancy practices (audit, forensic, insolvency and restructuring and financial services. This had been exacerbated by Covid and working from home practices.

Management 130

Management Emotional Intelligence Onboarding Communication 130

Red Star Kim

APRIL 24, 2023

There have been many requests recently for inhouse training on telephone skills to support client service and selling both for fee-earners and support staff. Earlier in April I ran a public MBL “Pick up the phone – Client service and sales opportunities for professionals in the digital age” online training workshop.

Emotional Intelligence 26

Emotional Intelligence Financial Services Decision-making Digitalization 26

Hubspot Sales

APRIL 4, 2023

In one of my first jobs, I helped to develop a digital marketing campaign for a small business that grew its revenue by 15% within eight months. For example, I recently collaborated on a project for a large financial services company where I led a team in implementing a new customer relationship management system.

Supply Chain 102

Supply Chain Leadership Construction Artificial Intelligence 102

Hubspot Sales

MAY 12, 2022

Social media accounts, websites, digital portfolios, blog articles, and the various ways you communicate all contribute to your unique identity and image. Imagine if Elon Musk started sharing inspirational tweets full of empathy and emotional intelligence. Unaware of your personal brand? Is this a person I can depend on?

Emotional Intelligence 136

Emotional Intelligence Transportation Value Proposition Financial Services 136