ClearPoint Strategy

NOVEMBER 20, 2020

This Tennessee city views citizens as customers and city services as “goods” provided to their customers, which keeps the focus on citizen priorities. Fort Collins, CO. The City of Fort Collins, Colorado, provides a great example of how to perfect the strategic planning process for your government over time.

Government 52

Government Stakeholders Communication Organization 52

ClearPoint Strategy

DECEMBER 29, 2020

We paired each of the cohort members with mentors – passionate strategy experts from within our ClearPoint Community – and account managers from our incredible Customer Success team. Jefferson County, CO. Town of Amherst, MA. Athens-Clarke County, GA. City of Brooklyn Park, MN. Serving: 50% BIPOC communities Who: Chante Mitchell, Mgmt.

Government 40

Government Management Customer Success Organization 40

ReviewTrackers

JUNE 23, 2018

For example, if your business location is at “24 Fort Collins Street,” then stick to that way of spelling it, instead of a variation like “24 Ft. Collins St.”. Managing and responding to reviews also drives engagement with your existing and potential customers. Proactively request for reviews and customer feedback.

Decision-making 36

Decision-making Management Organization Marketing 36