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KPI Management: Digital Transformation Strategy KPIs

Flevy

We’ve living in the Digital Age. Pretty much every organization is pursuing a Digital Transformation Strategy to some degree. Digital Transformation Strategy encompasses the integration of digital technology into all areas of an organization, fundamentally changing operations and business models.

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Being more strategic – Case studies and insights (Ireland May 2023)

Red Star Kim

The figures for this year’s survey show Republic of Ireland fee income rose by 12 per cent in 2021, compared with just 1% in 2020 Finance-Magazine.com – Ireland’s top accountancy firms roar back to double-digit growth in 2021 Accountancies and Tax Consultants revenue is expected to expand at a compound annual rate of 1.3%

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XANT ANNOUNCES PARTNERSHIP WITH EXL

Xant

We are proud to bring this solution to market and accelerate the adoption of modern digital selling strategies to power growth and profitability for our clients”. We are thrilled to have EXL join the XANT partner network. For more information, visit www.exlservice.com. About XANT.

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XANT ANNOUNCES PARTNERSHIP WITH EXL

Xant

We are proud to bring this solution to market and accelerate the adoption of modern digital selling strategies to power growth and profitability for our clients”. We are thrilled to have EXL join the XANT partner network. For more information, visit www.exlservice.com. About XANT.

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How to prioritize your CX budget

Zendesk

Financial Services & FinTech. The finance world’s shift to digital has been a long time coming, but its speed accelerated during the pandemic, which means we have a lot to look forward to. While 54 percent of financial services companies saw budget increases for CX in 2020, 21 percent faced decreases.

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Kainos, Revenue Growth & Net Revenue Retention

Deep Insight

Is Net Revenue Retention (NRR) a good predictor of profitable growth? Brendan is CEO of IT services company Kainos and the reason I was keen to have a chat with him should be clear when you look at the table below. Kainos is a high growth, high profit company precisely because its NRR figures are so strong. What drives it?