Jermaine Edwards

NOVEMBER 25, 2021

In 2016 I wrote a post on the five foundation steps for stakeholder management success in key account management, that was well received and guided lots of leaders. Our contacts and stakeholders just aren’t making decisions – How do we deal with their disengagement and getting pushed back and back while they still expect more from us?

Stakeholders 130

Stakeholders Decision-making Shareholders Key Account Management 130

ClearPoint Strategy

JULY 29, 2021

Both handle customer finances and investments, but (generally speaking) Goldman Sachs prioritizes high-touch, personal relationships, while E*TRADE values high-tech, self-service relationships. You obviously want great health outcomes, but where do finances fit in? Innovation. And what about your staff, skills, and technology?

Innovation 98

Innovation e-Learning Healthcare Government 98

Shapecast

FEBRUARY 17, 2021

If the leadership team, non-executive team, shareholders and investors, etc do not agree on where the ship is sailing, the journey becomes much more difficult once you start executing. By taking the time to really brainstorm, the ability to create real innovation or radically different way of achieving the same outcome can be found.

Shareholders 52

Shareholders Stakeholders e-Learning Brainstorming 52

Freshworks

APRIL 2, 2021

Owners James Watt and Martin Dickie created Equity for Punks, a financing model that gave shareholders discounts and other perks. In the last decade, the number of shareholders has grown to around 100 times that number (more than 130,000 Equity Punks). She appreciates Freshworks’ transparency and innovation.

Shareholders 52

Shareholders B2C Remote Working Customer Experience 52

ClearPoint Strategy

AUGUST 19, 2021

Your leadership team is responsible to some group of people: either stakeholders, shareholders, a board of directors, a council, citizens, etc. So, you’ll notice that the top goal of Upward is their financial goal, which is Increase Shareholder Value. This is because hospitals (and nonprofits) need steady financing to operate.

Shareholders 98

Shareholders Manufacturing Healthcare Government 98