Red Star Kim

JUNE 15, 2023

One of the questions asked was what tools and systems are used by M&BD people to support research into sectors and client organisations. One of the questions asked was what tools and systems are used by M&BD people to support research into sectors and client organisations. Can also look at companies in a particular sector (e.g.

Key Account Management 130

Key Account Management Account Management Management Client Relationships 130

Account Manager Tips

NOVEMBER 25, 2022

Review and revise your account plan Strategic account plan Excel template Strategic account planning resources. There are many ways to use this planning process, but for the purpose of this article, I'm going to assume you are designing the plan in collaboration with your client. How should progress be measured? Let's dive right in.

Account Planning 246

Account Planning Key Account Management Account Management Brainstorming 246

Help Scout

AUGUST 22, 2023

We've gathered 18 useful remote work resources on better communication, tools, and productivity. Read the full article

Remote Working 75

Remote Working Communication 75

MDI Training

DECEMBER 4, 2023

AI-Enhanced Leadership: Maximizing Potential with Intelligent Tools Let’s also take a closer look at Ai vs. human – Who has more charisma in today’s world? Do you prefer to listen to this article? Click below to access our AI-generated version of this blog article!

Leadership 104

Leadership Artificial Intelligence Digital Transformation Digitalization 104

Red Star Kim

JANUARY 28, 2024

Having facilitated this session many times in the past in face-to-face workshops, it was exhilarating to experience the change in running it on-line for the first time. We welcomed delegates from legal, accountancy and financial services firms. Their roles included: team leaders, partners, functional experts and compliance professionals.

Emotional Intelligence 130

Emotional Intelligence Leadership Management Facilitation 130

Red Star Kim

JANUARY 26, 2024

Delegates from law (including the Crown Prosecution Service) and finance firms joined a workshop on “Boost Your Confidence at Work – A toolbox for professionals”. They held various roles including: head of department, partner, trainee solicitor, paralegal, legal executive, business development, recruitment and technical writing.

Meetings 130

Meetings Digitalization Communication Management 130

MDI Training

JANUARY 29, 2024

Do you prefer to listen to this article? Click below to access our AI-generated version of this blog article! Chatbots can provide insights and resources to help leaders develop a deeper understanding of emotional intelligence concepts. Can AI Support EI Development For Leaders? Enjoy reading!

Emotional Intelligence 52

Emotional Intelligence Artificial Intelligence Digital Transformation Leadership 52

Flevy

FEBRUARY 21, 2024

It is an indispensable tool for shaping an organization’s strategic direction and ensuring its offerings resonate with the target audience. One of the most powerful data-driven tools to do this is Market Analysis Key Performance Indicators (KPIs).

Marketing 52

Marketing Management Digital Transformation Value Proposition 52

CMOE

MARCH 6, 2023

It offers meaningful thought leadership articles, podcast series, and commentary from: Corporate leaders Academics and researchers Journalists Best-selling business thinkers and philosophers 2. Recognizing opportunities for and potential obstacles to strategic success requires knowledge and insight from the organization and outside sources.

Finance 98

Finance e-Learning Innovation Leadership 98

Help Scout

AUGUST 3, 2021

For those common questions with standard answers, it makes sense to have a resource customers can access on their own time without needing to contact support. FAQ software, also commonly referred to as knowledge base software, is a tool that makes it easy to create, organize, manage, and publish self-service content.

Small Business 98

Small Business Software Software Co-Creation 98

Account Manager Tips

JULY 6, 2022

Challenge traditional supplier-customer relationships - build partnerships and contribute resources through relationships. Challenge traditional supplier-customer relationships - build partnerships and contribute resources through relationships. Joint development of products, processes and resources. What does it actually mean?

Co-Creation 130

Co-Creation Value Proposition Account Planning Suppliers 130

Red Star Kim

OCTOBER 3, 2022

This article summarises the delegates’ key pitching insights – Qualification, Branding and Following up. Last week there was a mixture of legal and accounting firms – and M&BD people as well as fee-earners – at the MBL workshop on “ Pitch Perfect – How to Prepare & Present Winning Pitches & Tenders”. Qualification.

Decision-making 130

Decision-making Communication Meetings Marketing 130

Red Star Kim

FEBRUARY 8, 2024

I’ve summarised the key points here as a supplementary learning resource for the delegates. And targeting approaches and tools are helpful in promoting coaching conversations with fee-earners. And targeting approaches and tools are helpful in promoting coaching conversations with fee-earners.

Value Proposition 130

Value Proposition Key Account Management Digitalization Sales 130

Mike Kunkle

OCTOBER 8, 2023

In this article, I’ll explore how these components intersect and show how their integration can transform your business. In this article, I’ll explore how these components intersect and show how their integration can transform your business. Nowhere is this truer than with the commercial organization.

Customer Experience 277

Customer Experience Decision-making Profitability Marketing 277

Nutshell

DECEMBER 7, 2023

One way to harness the power of artificial intelligence is by implementing AI productivity tools. In this article, we’ll explain how artificial intelligence software can enhance productivity and provide a comprehensive list of the best AI productivity tools. Table of Contents What are AI productivity tools?

Artificial Intelligence 100

Artificial Intelligence Software Software Meetings 100

KAM With Passion

JUNE 20, 2021

This article focuses on individual competencies, especially those of the Key Account Managers. Other articles on this blog explore the collective KAM capabilities an organisation must develop to be successful with KAM. A crucial tool to help you build your KAM Training path is the KAM Individual Competencies Reference Framework.

Key Account Management 130

Key Account Management Account Management Co-Creation Account Planning 130

Red Star Kim

JUNE 27, 2023

At the recent PM Forum online workshop on campaigns, thought leadership and project management there were 17 delegates from legal, accountancy and insolvency firms located in London, Belfast, Sutton Coldfield, Manchester, Newcastle, Cambridge and Dubai. The delegate aims, poll results and key takeaways are shown below.

Leadership 130

Leadership Management Stakeholders Communication 130

CMOE

FEBRUARY 15, 2023

Business leaders must consistently prepare with the correct tools and resources to safeguard their people and company. Learning & Development Blog by Dashe & Thomson Dashe & Thomson’s L&D blog holds numerous articles and guiding tips on current L&D trends of which professionals should be aware.

Leadership 98

Leadership Emotional Intelligence Onboarding Innovation 98

CMOE

JUNE 21, 2021

With the right tools and resources by your side, you will feel more confident in driving your team forward. But with the right conflict resolution skills and tools , supervisors can help team members resolve differences in a collaborative manner. Work with upper management to finetune workflows for team members.

Onboarding 98

Onboarding Leadership Emotional Intelligence Communication 98

Red Star Kim

AUGUST 11, 2022

This free online resource of 70 pages should be added as a valuable resource on change management – The Association of Change Management Professionals (ACMP) Standard for Change Management and ACMP Change Management Code of Ethics. It is written in surprisingly simple language making it easy to read and absorb. Define the change.

Management 130

Management Stakeholders Digital Transformation e-Learning 130

Red Star Kim

OCTOBER 1, 2023

I first mentioned SCARF in an article about neuroscience and leadership Leadership: Lessons from Star Trek and Neuroscience – Kim Tasso back in 2012. There David Rock talked about the neuroscience of leadership – the need to still your mind, improve emotional regulation, watch non-verbal signals and take care with feedback.

Leadership 147

Leadership Emotional Intelligence Performance Review Communication 147

Red Star Kim

FEBRUARY 16, 2023

And they focused on Richard Rumelt’s observation “Good strategy works by focusing energy and resources on one or a very few pivotal objectives whose accomplishment will lead to a cascade of favourable outcomes.” I am constantly looking out for new material and best practice to incorporate into my strategy workshops.

Value Proposition 130

Value Proposition Government Facilitation Profitability 130

Red Star Kim

OCTOBER 24, 2022

This article is a reminder of the key points valued by the delegates: Nine insights: Sales processes and selling skills for targeting and meetings. During the session we explored numerous targeting tools. The session comprised three modules (1. sales processes 2. Techniques for targeting and 3. Behaviour in sales meetings).

Meetings 100

Meetings Value Proposition Key Account Management Account Management 100

Red Star Kim

FEBRUARY 9, 2023

There is evidence that sex discrimination takes places and is harmful to people’s confidence (see, for example, this American article from March 2022 Workplace Discrimination Erodes Confidence in Women’s Abilities (shrm.org). There are various tools to help you understand different cultural attitudes.

Emotional Intelligence 130

Emotional Intelligence Negotiation Publishing Management 130

Red Star Kim

MARCH 30, 2023

All learning resources and activities are within an innovative online learning transfer platform – People Alchemy | Automated Learning Workflow Platform This means that the learning in a four-hour workshop is supplemented with up to 12 additional hours of learning. What are the Leadership Development modules?

Leadership 130

Leadership Emotional Intelligence Digital Transformation Management 130

CMOE

FEBRUARY 24, 2023

We have curated a list of select coaching resources to provide you trusted and relevant expertise that will help you take those actions and make the effort needed that will provide lasting impact. We encourage you to bookmark these as a resource to help yourself, team, and business move forward.

Small Business 52

Small Business Leadership Profitability Publishing 52

Red Star Kim

FEBRUARY 28, 2023

It is intended to supplement the learning resources for delegates provided on the day – delegate aims, poll results and takeaways are shown below. This post summarises some of the key themes emerging from the recent online MBL “How to manage and grow your private client practice” full day session .

Emotional Intelligence 130

Emotional Intelligence Management Business Planning Value Proposition 130

Strategic Communications

JUNE 10, 2023

When crafting professional articles, it’s crucial to back your claims and insights with credible sources. Here we offer five effective tips to help you find credible sources for your B2B articles. Establish Your Criteria Before you begin searching for sources, define the criteria that align with the topic of your article.

Artificial Intelligence 52

Artificial Intelligence B2B Publishing Leadership 52

Arpedio

JANUARY 3, 2024

In this article, we will explore the key differences between sales enablement and sales operations and highlight their respective roles in driving sales effectiveness and revenue growth. When it comes to improving sales performance, businesses rely on various functions such as sales enablement and sales operations.

Sales 52

Sales Finance Sales Training Decision-making 52

Zendesk

OCTOBER 25, 2023

That’s what it’s like when you provide your agents with AI-powered tools. Here are a few examples of tools that help employees excel. The key to running a successful business is creating an environment that fosters an exceptional employee experience (EX). All of this increases the risk of burnout and higher employee turnover.

Onboarding 52

Onboarding Artificial Intelligence Decision-making Logistics 52

MDI Training

JANUARY 29, 2024

AI in Leadership – The Ethical Dimension Do you prefer to listen to this article? Click below to access our AI-generated version of this blog article! This blog post is a continuation of an interview ” AI-Enhanced Leadership: Maximizing Potential with Intelligent Tools. Click here to read the first part.

Leadership 52

Leadership Artificial Intelligence Digital Transformation Digitalization 52

Red Star Kim

JUNE 20, 2022

After exploring many of the common myths and misunderstandings of coaching (primarily driven by a client’s fear of vulnerability and loss of control) she explores the six principles of coaching : The client is resourceful. The coach’s role is to develop the client’s resourcefulness through skilful questioning, challenge and support.

Client Relationships 130

Client Relationships Facilitation Brainstorming Meetings 130

MDI Training

MARCH 29, 2024

Successful Team Building for Boehringer Ingelheim RCV Do you prefer to listen to this article? For all topics, we developed easily applicable tools through concrete exercises that participants could easily integrate into their daily lives. What were the goals of the events?

Digital Transformation 52

Digital Transformation Leadership Onboarding Artificial Intelligence 52

Flevy

FEBRUARY 19, 2024

The purpose of this article is to explore the critical Business Growth Metrics that serve as signposts on the journey of sales growth and organizational maturity. For leaders within any organization, these metrics offer the tools to steer their initiatives toward sustainable growth.

Business Growth 52

Business Growth Management Digital Transformation Profitability 52

Arpedio

FEBRUARY 5, 2024

In this article, we will explore what lead scoring is, why it is important for sales, how it works, its benefits, best practices for implementation, and the tools and technologies available. If you’re looking to enhance your sales funnel and drive more revenue, lead scoring is a strategy that you need to embrace.

Prioritization 52

Prioritization Software Software Decision-making 52

ACT

DECEMBER 12, 2023

As a business owner, you already operate on tight margins and limited resources. So, it’s vital to optimise your existing resources and maximise profits by cutting losses and inefficiencies. In this article, we’ll explain billable utilisation in detail and show you ways to improve it for your business.

Profitability 52

Profitability CRM Business Growth Decision-making 52

Mike Kunkle

JUNE 12, 2022

I originally posted it as a LinkedIn Article in August of 2020 and unfortunately, find it relevant again already in mid-2022. Here are some suggestions to consider and resources that may help: Conduct a SWOT analysis to assess the situation logically. This is a post I never wanted to write. Strategy First. Engage your employees.

Sales 130

Sales Decision-making Virtual Selling Remote Working 130