Red Star Kim

DECEMBER 12, 2023

To forge and sustain connections requires a variety of personal attributes and a toolbox of soft skills – like those we strive to help our fee-earners develop. Having analysed a problem, we can use diagnostic and problem-solving skills to frame the issue and see alternative ways to resolve them. It’s a parallel process.

Marketing 130

Marketing Emotional Intelligence Management Leadership 130

Red Star Kim

FEBRUARY 22, 2024

Questioning skills). This article on Socratic questioning follows an earlier and longer post on questioning skills Why are questions so important? Questioning skills) (kimtasso.com) Who was Socrates? Socrates (470 – 399 BC) was a Greek philosopher – known for his integrity and skill in conversation, teaching and argument.

Negotiation 130

Negotiation Facilitation Emotional Intelligence Sales 130

Help Scout

AUGUST 22, 2023

Get answers to your most challenging career or leadership questions in Help Scout's customer service advice column by Mat Patterson. Read the full article

Leadership 40

Leadership 40

The Center for Sales Strategy

JANUARY 5, 2018

6 Soft Skills Every Salesperson Needs to Get Ahead — HubSpot. In sales, success is a reflection of two things: The strength of their hard skills and the strength of their soft skills. Here are the six soft skills every rep needs to get ahead -- and more importantly, how to develop them.

Sales 52

Sales Marketing 52

Red Star Kim

MARCH 4, 2024

Reasons your line manager is a micro-managing control freak (focus on your line manager) Your line manager is using situational leadership Line managers can lead their teams in a number of ways – depending on the situation or task and the skills/experience of the people that work for them. So they adapt their leadership style accordingly.

Management 147

Management Communication Leadership Digitalization 147

Red Star Kim

FEBRUARY 21, 2024

Most people appreciate the importance of questioning skills in selling, training, coaching, counselling (especially Cognitive Based Therapy – CBT) and commercial conversations. Questioning skills). And we can use these questions to assess problem-solving skills. What are your thoughts and tips on questioning skills?

Negotiation 130

Negotiation Value Proposition Emotional Intelligence Decision-making 130

Vantage Partners

MAY 25, 2021

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158

158

Red Star Kim

JULY 6, 2022

Increasingly, professional firms are training their people with coaching skills. And to share some resources if you are looking to develop your coaching knowledge and/or skills. Skills (Focused development of new skills). A short video on soft skills: Introduction to coaching – Three frameworks.

Management 130

Management 130

Strategic Account Management Association

AUGUST 24, 2021

SAM Skills & SAM Role: The SAM role leads the customer experience and continues to evolve and elevate as expectations grow. Per Phil Styrlund, CEO of The Summit Group, what are the hard and soft skills needed to be a “SAM virtuoso” and stay ahead? Six skills for s uccess in the future. 5 General management skills.

Stakeholders 520

Stakeholders Supply Chain Digitalization Shareholders 520

Red Star Kim

DECEMBER 14, 2022

Develop both hard (technical) and soft (interpersonal) skills. Adapt my skills and mind set as I progress to more senior roles. Some of the other interesting discussions during the day included: Coaching skills. Further coaching resources: Soft skills: Introduction to coaching – Three frameworks (kimtasso.com).

Marketing 130

Marketing Management Interpersonal Skills Profitability 130

Red Star Kim

FEBRUARY 15, 2024

MBD executives, advisors, managers, client services executives and BDMs from law firms, economics and management consultancies joined a PM Forum workshop on “Coaching and Consulting Skills for Marketing and Business Development”. An emerging theme was the combination of people and problem-solving skills. The terms (e.g.

Facilitation 130

Facilitation Decision-making Emotional Intelligence Acquisition 130

Customer Think

APRIL 16, 2024

They emphasize the importance of creating an ideal hiring profile with hard and soft skills and non-negotiables. In this episode of the Sales Leadership Awakening podcast, Steven Rosen and Colleen Stanley discuss the high cost of making a bad hire in sales.

Negotiation 64

Negotiation Sales Leadership Leadership Sales 64

Red Star Kim

OCTOBER 1, 2023

Leadership conversation skills: SCARF model of neuroscience in social interactions, collaboration and relationships The SCARF model The premise of the SCARF model is that the brain makes us behave in certain ways to minimize threats and maximize rewards.

Leadership 147

Leadership Emotional Intelligence Performance Review Communication 147

Account Manager Tips

FEBRUARY 28, 2021

What skills do key account managers need? What are the top skills companies are looking for and how do you get good at them? LinkedIn recently revealed the most promising jobs and in-demand skills and three customer relationship focused roles made the Top 10 #3. STEP 1 : Rate yourself for each of the skills. learn more.

Key Account Management 246

Key Account Management Account Management Management Decision-making 246

Red Star Kim

FEBRUARY 14, 2023

At the start of February it was a full house of delegates from accountancy, law and consultancy firms (including from Hong Kong) at the PM Forum ’s “Coaching and Consulting skills for marketing and business development professionals”. Delegate views and poll results are shown below. Here’s 10 Things To Look For.

Emotional Intelligence 130

Emotional Intelligence Marketing Stakeholders Communication 130

Red Star Kim

JULY 3, 2023

Other perspectives on leadership qualities You might wish to compare this list with some of the other perspectives over the years Connected leadership – How professional relationships (kimtasso.com) March 2023 Soft skills revisited – with a leadership perspective (kimtasso.com) November 2022 Book review: The Management Shift by Vlatka Hlupic (..)

Leadership 130

Leadership Emotional Intelligence Digital Transformation Communication 130

Brooks Group

MAY 2, 2024

Yet many sales leaders focus on building their team’s hard skills and neglect sales emotional intelligence or “ soft skills.” Social Skills Social skills are the ability to be socially aware, make meaningful connections, build rapport , and maintain relationships over an extended period of time.

Emotional Intelligence 52

Emotional Intelligence Sales Decision-making Sales Training 52

Red Star Kim

JULY 13, 2023

My takeaways from the insightful facilitators and panellists were: Recruitment of lawyers is down on previous years whereas business support is up Increase in tax hires in law firms Increase in marketing roles (exceeding 2019 numbers) Whilst training/learning roles shrunk compared to 2019 there was an increase in employee relations roles Legal sector (..)

Management 130

Management Remote Working Acquisition Finance 130

Red Star Kim

MARCH 30, 2023

There are four core modules and two optional modules: Core Modules Components Facilitator Emotional Intelligence – The skills that matter most for effective leadership Use EQ to lead, engage and succeed as quickly and as powerfully as possible Addresses self-awareness, emotional regulation, adaptability and persuasive communication EQ-I 2.0

Leadership 130

Leadership Emotional Intelligence Digital Transformation Management 130

Red Star Kim

AUGUST 7, 2023

James touched on a number of internal communications topics: Some firms had global listening groups where they could test internal communications The lines between Internal and external communications were increasingly blurred and merged For employees to be brand ambassadors they needed: rapport, skills and experience Trust is like a guard-rail for (..)

Communication 130

Communication Management Value Proposition Stakeholders 130

Sales Gravy

AUGUST 4, 2023

As for salespeople, you’ll find out why it’s critical to continue advancing your skills and investing in yourself throughout your sales career. Sales skills, particularly soft skills, are perishable and need to be continuously developed. Sales enablement is a critical investment for companies looking to increase sales.

Sales 84

Sales Facilitation Sales Training Onboarding 84

Customer Think

JANUARY 22, 2024

In this 4:11 video, learn how sales leaders must cultivate essential soft skills like emotional management, empathy, and assertiveness to foster trust, enhance execution, and address mental health challenges to consistently improve team performance.

Emotional Intelligence 40

Emotional Intelligence Sales Management Leadership 40

Red Star Kim

JULY 17, 2023

Non-Verbal Communication (NVC) – the basics (Video) (kimtasso.com) Assertive communication: The importance of voice (kimtasso.com) Set boundaries – Healthy boundaries are an important aspect of assertive behaviour. Although setting and keeping boundaries can be challenging. We considered assertiveness in general.

Communication 130

Communication Meetings Financial Services Government 130

Sales Gravy

JUNE 30, 2023

Moving From A Culture of Efficiency to A Culture of Effectiveness Acting and improv skills are similar to soft skills in sales— leading with empathy and understanding your audience and your customer is paramount. Now you can learn how to win in sales anywhere, anytime, and on any device.

Emotional Intelligence 79

Emotional Intelligence Stakeholders Innovation Sales Technology 79

MDI Training

DECEMBER 4, 2023

In an exclusive interview with Niels Cimpa , learning coach and AI expert, we explore how AI can be integrated into leadership development and what new skills will become increasingly important in an AI-driven world. Which skills and competencies do you think will become increasingly important for leaders in a working world shaped by AI?

Leadership 104

Leadership Artificial Intelligence Digital Transformation Digitalization 104

Customer Think

JANUARY 12, 2024

Developing the necessary soft skills, such as coachability and resiliency, is crucial for success in […] Colleen Stanley and Steven Rosen from the Sales Leadership Awakening podcast discuss how building excellence in sales leadership starts with having the right team.

Sales Leadership 45

Sales Leadership Leadership Decision-making Sales 45

Strategic Account Management Association

AUGUST 6, 2021

Role-based Competency Models: The human resources and commercial excellence teams developed role-based competency models to define the skill sets and capabilities the SV&I organization needs. Our key performance indicators cover internal and external measures as well as “soft” factors to determine progress and success.

Supply Chain 520

Supply Chain Logistics Co-Creation e-Learning 520

Red Star Kim

MAY 16, 2023

Some felt these skills weren’t taught at university and others wanted help to develop their roles and grow personally. Many of these themes are explored further Assertiveness skills – getting what you want and saying “No” (kimtasso.com). Some were new to their roles and professional services marketing.

Communication 130

Communication Brainstorming Decision-making Marketing 130

MDI Training

DECEMBER 4, 2023

It knows exactly who you are and what skills you have from LinkedIn profiles, CVs, or other information in the company. The artificial intelligence compares your current skills with those required for your future role and automatically recognizes where the gap is. We believe that we can deliver 85-90% of future skills through training.

Artificial Intelligence 105

Artificial Intelligence Digital Transformation Leadership Digitalization 105

Hubspot Sales

AUGUST 1, 2022

Flexibility is a must-have soft skill for sales ops people. This question gives candidates the chance to use critical thinking and problem-solving skills to resolve a crisis. What soft skills do you possess, and how have you used them in the past? Soft skills are critical hiring metrics.

Sales 111

Sales Stakeholders Communication CRM 111

Red Star Kim

JUNE 24, 2022

EQ is recognised as important in the professions, but I learned during my research for Essential Soft Skills for Lawyers in 2020 that few firms provide training on the subject. Soft skills – Dealing with difficult conversations (kimtasso.com). Let me explain. . It sounds easy enough.

Emotional Intelligence 130

Emotional Intelligence Negotiation Communication Leadership 130

KAM With Passion

JUNE 20, 2021

In a first post dedicated to KAM Skills & Competencies Development, we have explored how to define a solid approach to KAM Training based on 5 fundamental principles. In this second post, we explore how to develop KAM Skills & Competencies and how to build the KAM Training Path that supports this goal.

Key Account Management 130

Key Account Management Account Management Co-Creation Account Planning 130

Red Star Kim

DECEMBER 2, 2022

Soft skills – Boost your self-confidence and confidence (Video) (kimtasso.com). Keep learning and refreshing my knowledge and skills. Soft skills – Boost your self-confidence and confidence (Video) (kimtasso.com). Future demand for M&BD skills. Digital skills. Soft or people skills.

Marketing 130

Marketing Communication Meetings Strategic Thinking 130

Chally

APRIL 4, 2023

A high-potential employee is someone with the necessary leadership skills, aspiration, soft skills, and knowledge to eventually become a senior-level employee. Social/Soft Skills: Most high-potential employees need soft skills just as much as technical knowledge.

Leadership 52

Leadership Decision-making Communication Organization 52

Kainexus

SEPTEMBER 23, 2021

You'll notice that in addition to the skills that make someone proficient at their job, this list includes many soft skills that help employees work well with others and contribute to a culture of positive change. No matter where you sit in the organization or how experienced you are, opportunities for improvement abound.

Performance Review 90

Performance Review Organization 90

Vantage Partners

SEPTEMBER 12, 2023

We believe that leaders must proactively engage managers in making wellness a priority -- as important as other skill training and team performance goals. We also think we’re different because we see wellness leadership as part of a unified set of skills that successful leaders must have.

Leadership 83

Leadership Communication Business Planning Organization 83

Vantage Partners

SEPTEMBER 12, 2023

We believe that leaders must proactively engage managers in making wellness a priority -- as important as other skill training and team performance goals. We also think we’re different because we see wellness leadership as part of a unified set of skills that successful leaders must have.

Leadership 83

Leadership Communication Business Planning Organization 83