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People & Problems: The core of strategic account planning

Strategic Account Management Association

By Richard Scheig, Chief Revenue Officer, Upland Software. The view from where I sit as Upland Software’s Chief Revenue Officer is a profoundly interesting one. What I see from these dual worldviews is twofold: First, that the global pressures stemming from COVID and supply chain squeezes are throwing roadblocks in the path of us all.

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The Future of SAM – Revisited

Strategic Account Management Association

The session was moderated by Jim Ford, Chief Commercial Officer, Solecta and SAMA Chairman of the Board. From all this, we stress tested long-held views about strategic account management. Frédérick Kahn is Global Vice President of Sales at Wavelength Pharmaceuticals. The future is now. Panelists: the three experts of SAM.

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How Aramex’s Young SAM Program Provides Strategic Value and Impact

Strategic Account Management Association

Director Global Account Management, Aramex. Aramex is a leading global provider of comprehensive logistics and transportation solutions, headquartered in Dubai and listed on the Dubai Financial Market. Finally, we initiated the introduction of a state-of-the-art, globally integrated CRM. By Shahaboddin Wahdatehagh, Sr.

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Building the experiences your customers actually want—with Bitly’s Brad Harris

Zendesk

Bitly’s links and QR codes may be everywhere, but chances are you’ll find the company’s Global Head of Customer Support, in one of two places: running support experiments from his home office or collaborating with other leaders in his favorite community group, Zendesk for Startups.

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4 Questions Worth Asking on International Women’s Day

Planview

The group that Zetkin rallied in Copenhagen then — about 100 passionate women from 17 countries — has grown exponentially. Led by the Women@Planview Employee Resource Group (ERG), we’re hosting seven events in our offices around the world this month, from Bangalore to Vancouver. Planview is proud to participate.

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THE 10-K FILING: THE MOST IMPORTANT DOCUMENT THAT SAMS NEVER READ

Strategic Account Management Association

Truth be told, 99 percent of us don’t bother reading these documents at all. They make great paperweights, but if asked about specific details, most of us might offer an uneasy grin, knowing that we have companions-in-arms, equally guilty of shirking that responsibility to read altogether.

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Preparing M&BD professionals for the future – learning, skills and knowledge transfer

Red Star Kim

About Julie McConnell Julie moved from being a construction lawyer (both in the UK and Australia) to becoming Associate Director Business Development at White & Case. Our participants were from junior and senior roles at legal, accountancy and consultancy firms. These are not aligned to professional services marketing.