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Stakeholder Mastery 3.0 – The Six Steps You Must Take

Jermaine Edwards

In 2016 I wrote a post on the five foundation steps for stakeholder management success in key account management, that was well received and guided lots of leaders. A lot has changed in those five years from new strategies and technologies, to of course the pandemic that completely changed the way we engage and serve our customers.

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Key Account Management: The Ultimate Guide

Hubspot Sales

As professional services firm BTS points out , key account programs often lead to increased costs and lower margins. But if you use the right key account strategy, you'll reap greater sales volume and long-lasting strategic relationships. The Benefits of Key Account Management. Key Account Manager Job Description.

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Apr 18 – Customer Success Jobs

SmartKarrot

Work alongside the Account Strategy team to help deliver quantitative and qualitative strategic insights for advertising partners. Working with partner teams (Technical Solutions, Data Analytics, Creative Services) to support account strategists in providing exceptional service at scale.

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Feb 17 – Customer Success Jobs

SmartKarrot

Role: VP Customer Success Location: Fremont, CA, US Organization: Privacera As a VP of Success Manager, you will be responsible for leading, expanding, and mentoring the Customer Success teams through strategy and Objectives and Key Results along with hiring, coaching, and developing a world-class team.

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April 27 – Customer Success Jobs

SmartKarrot

Build a system to easily communicate status of Customer Success initiatives to the Executive Management team and other key stakeholders. Develop a strong network of relationships among peers, partners, customers, and other key stakeholders. Provide a communication bridge between technical CiviCRM developers and CiviCRM Users.

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Dec 11 – Customer Success Jobs

SmartKarrot

Develop and maintain a clear understanding of the organizational and leadership structure of client organizations to serve as an asset for escalation, expansion, analytics, marketing or finance, engineering, support. Evangelize capabilities of Twistle products and advocate for innovation and early adoption of new features.

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Spring Cleaning: Tools to Rejuvenate Sales

SBI

It is vital not only to identify account goals at the beginning of the year, but to re-evaluate these goals periodically (spring is a good time!). Plan2Win software helps salespeople like you develop territory and account strategies. And Gorilla Expense keeps things organized and up-to-date for sales managers and finance.