Zendesk

MARCH 15, 2022

Customers have a variety of different communication preferences and needs, calling for increased investment in omnichannel support. To help with scaling, financial services companies can still prioritize a seamless and helpful customer experience by utilizing AI and self-service. Retail & ecommerce. CX loves AI.

Financial Services 98

Financial Services Retail Manufacturing eCommerce 98

Zendesk

FEBRUARY 12, 2024

It shares actionable strategies from seasoned CX professionals, so it’s an excellent resource for businesses looking to prioritize customer service as a cornerstone of their operations. Businesses aiming to convert satisfied customers into loyal advocates will find this podcast particularly helpful.

Customer Experience 52

Customer Experience e-Learning eCommerce Artificial Intelligence 52

Apptivo

DECEMBER 15, 2023

Customer service software allows companies to manage various customer touchpoints and interactions across different communication channels. It offers a centralized platform for managing customer data, communication history, and service metrics. Secure Messaging: Encrypted messaging platforms for secure communication.

Software 52

Software Software Retail Media 52

Apptivo

DECEMBER 15, 2023

Customer service software allows companies to manage various customer touchpoints and interactions across different communication channels. It offers a centralized platform for managing customer data, communication history, and service metrics. Secure Messaging: Encrypted messaging platforms for secure communication.

Software 52

Software Software Retail Media 52

Mike Kunkle

MAY 11, 2022

Value creation is your ability to understand what each buyer values and co-create solutions to deliver value and communicate the outcomes of your solution to articulate the value you deliver. Communication: Sales Team & Cross-Functional Collaboration. Business Acumen. Value Creation. Prospecting. No, it does not.

Co-Creation 130

Co-Creation Sales Sales Training Decision-making 130

Hubspot Sales

AUGUST 30, 2023

Artificial intelligence has moved beyond the hype and is now seamlessly integrated into many aspects of business operations. Next, AI tools prompt relevant product listings, like for ecommerce, or give recommendations for personalizing content at different sales pipeline stages to increase the chances of a sale.

Decision-making 89

Decision-making Sales Profitability Artificial Intelligence 89

Agile CRM

DECEMBER 21, 2022

One of the key drivers of this growth is the increasing use of artificial intelligence (AI) and machine learning in personalization tools. Customers can receive customized offers and communications from users of the solution. You can then decide how to communicate with your target demographic most successfully.

e-Learning 52

e-Learning Advertising Customer Experience Marketing 52