Hubspot Sales

AUGUST 14, 2023

Salespeople frequently undermine their chance of winning sales when they allow value leaks — instances where your email, proposal, word choice, presentation, or body language diminishes the perceived value of your solution — to creep into their sales processes. Why do value leaks occur?

Negotiation 120

Negotiation Value Proposition Meetings Procurement 120

Hubspot Sales

APRIL 26, 2023

To avoid the pitfalls of bad-fit prospects, look out for these seven signs you should give up on a deal. You need to uncover your prospect’s pain, figure out what they mean (versus what they say), and tailor your messaging to their priorities — but you can't do all the work. When do you need to have this project done?

Decision-making 112

Decision-making Value Proposition Negotiation Stakeholders 112

Jermaine Edwards

DECEMBER 6, 2023

The speed of innovation, technology and a customer that needs to remain competitive just as much as us, has forced every business to raise the quality of their products and take serving their customers more seriously. How can we avoid that happening? Is trust at an all time low around the world? I’m not that much of a pessimist.

Emotional Intelligence 130

Emotional Intelligence Client Relationships Key Account Management Negotiation 130

Hubspot Sales

APRIL 2, 2018

Do you have any questions about the contract?". I just wanted to introduce myself.". I’ll touch base in a few weeks to see how you’re doing.". I wanted to confirm you got my last email.”. Just wanted to check in.”. Let me see if there’s something I can do.”. How do you spend your free time?”. "If

Communication 130

Communication Negotiation Meetings Onboarding 130

Hubspot Sales

OCTOBER 31, 2022

Whether you’re a pro or just getting started, there are always ways to refine your networking skills. In this guide, you’ll learn how to approach networking and what mistakes to avoid. Three Mistakes to Avoid. Instead of asking them to schedule an introductory call, opt for a quick email intro. Image Source.

Media 91

Media Sales Meetings Onboarding 91

Hubspot Sales

MAY 18, 2020

We’ve all seen it — the well-intentioned email or request to connect that makes us cringe a little. We’ve all seen it — the well-intentioned email or request to connect that makes us cringe a little. I certainly have been on both the sending and receiving end of such a message in my career. According to research from the U.S.

Remote Working 143

Remote Working Prioritization Meetings Media 143

Hubspot Sales

JUNE 12, 2018

How to Send a Follow-Up Email After No Response. Never forward or cut and paste an old email. Avoid the temptation to send a breakup email. By this point, you’ve likely sent previous follow-up emails or left voicemails for your prospect. Sending a Follow-Up Email After No Response.

Advertising 132

Advertising Communication Meetings Organization 132

Hubspot Sales

APRIL 13, 2018

Sales Words to Avoid. Just checking in.". Do you have budget for this?". Can I send you some information?". "To But top salespeople also have another trick up their sleeve -- they use the right phrases, words, and questions to help them avoid rejection more often than not. It hurts just to write that.)

Decision-making 108

Decision-making Sales Internet Negotiation 108

Hubspot Sales

SEPTEMBER 10, 2018

And I'm not just talking about waiting too long to update a contact's information in your CRM. Seemingly innocuous phrases like, " Sorry to bother you, " sneak into our regular sales emails and phone calls and poison our relationships without us even realizing it. All it takes is one cringeworthy phrase to kill a sales follow-up email.

Decision-making 106

Decision-making CRM Sales Communication 106

Hubspot Sales

AUGUST 21, 2023

And not just any script … the best cold call script ever. But that's no longer the way to do it. But that's no longer the way to do it. second pause) How are you doing today? You have your list of names and phone numbers. Before the end of the day, you need to make 100 calls. Now all you need is a cold call script.

Value Proposition 98

Value Proposition Decision-making Software Software 98

Hubspot Sales

JULY 30, 2019

And there's an obvious difference between consistently adding a bit of value with each check-in and doggedly pursuing prospects who have, in no uncertain terms, told you they're not interested. If you're doing any of the things on the list below, you might be coming off as pushy without even realizing it. Salespeople get a bad rap.

Procurement 108

Procurement Value Proposition Decision-making Meetings 108

Nutshell

JULY 28, 2020

How can it afford to do this? No, the answer has nothing to do with “audacity.” We just paid HubSpot a total of $21,600 for a year of service, at $1,800 per month. What is HubSpot and why do people use it? HubSpot’s CRM is just that. The CRM by itself doesn’t do much else.

Software 126

Software Software CRM Advertising 126

Brooks Group

JANUARY 3, 2023

If you work in a sales capacity, you know that cold outreach and prospect emailing takes up a lot of your time. Even so, Freshworks reports that 91 percent of sales emails are left unopened. What can you do to make your sales prospecting emails more effective? What Is a Prospecting Email? So, where do you start?

Sales Training 52

Sales Training Media Marketing Advertising 52

Hubspot Sales

AUGUST 21, 2023

But even though you're making progress, you still feel like you could be doing better. A solid proposal can outline your value proposition and persuade a company or organization to do business with you. Instead of assisting your search for investors to fund your business, a proposal helps you seek new customers.

Value Proposition 98

Value Proposition Media Decision-making Communication 98

PandaDoc

APRIL 27, 2023

Instead, it should be part of a coherent system — supporting your customers to complete their side of the deal. Sending customers a reminder for payment at key points should be a central part of this. A periodic reminder email for payment can help set things right — whatever the situation. Your client may have simply forgotten!

Construction 52

Construction Software Software e-Learning 52

ACT

APRIL 15, 2021

Email deliverability issues can be complex, so how do you know if have an issue with your sender reputation? Additionally, email that is blocked or junked could be due to improper/missing authentication or the use of spam keywords. Sending to any spam traps. So what exactly is excessive? Spam complaints rates over 0.1%.

Marketing 52

Marketing Small Business Meetings CRM 52

ACT

APRIL 15, 2021

Globally, hundreds of billions of emails are sent every day, and many estimates consider around half of those to be spam. Inbox providers like Gmail and Microsoft face the problematic task of filtering out all that junk while still delivering as much legitimate email as possible. A Credit Score for Email Quality.

Small Business 52

Small Business Marketing CRM Management 52

Hubspot Sales

JUNE 23, 2022

And new technology, like AI and VR, aims to do just that. Your average seller doesn't completely understand AI, or what it can do for them. All too often, salespeople focus on selling the bells and whistles of a product instead of the problems it can solve. Do you have any case studies to share? Avoid AI jargon.

Healthcare 87

Healthcare Media Sales Prioritization 87

Nutshell

JUNE 14, 2023

Just like every business, your tech company needs to create and monitor your sales pipeline to ensure a smooth customer journey for all your prospects. Just like every business, your tech company needs to create and monitor your sales pipeline to ensure a smooth customer journey for all your prospects. GET THE WORKSHEET 2.

Management 62

Management CRM Prioritization Sales 62

Zendesk

FEBRUARY 13, 2024

Here are some dos and don’ts to consider while creating a customer apology letter. What to do in a customer apology letter Follow these tips to craft the right messaging for your customer apology letter. Each situation is unique, so it’s important to tailor your apology to the specific circumstances and customer needs.

Communication 52

Communication Logistics Meetings Customer Experience 52

SuperOffice

FEBRUARY 8, 2021

Have the capacity to do manual checks. No longer do you need to base your decisions on guesses – you have all the necessary information at your disposal. Unless you know how to build a smooth flow for building, maintaining, and scaling your customer relationships internally. Does your business need a CRM platform?

CRM 100

CRM Management Remote Working Communication 100

Insightly

AUGUST 27, 2023

One particular avenue that has stood the test of time is email marketing. Just when many thought it was fading away, email marketing is a stronger channel than ever. billion email users worldwide. Email marketing will continue to be a part of marketing strategy for a long time because the ROI on it is extremely high.

Marketing 52

Marketing Digitalization Decision-making CRM 52

Hubspot Sales

JULY 27, 2023

This is a significant drop from just a year before when sales success reached around 26%. According to HubSpot’s State of AI survey , sales teams use it to: Automate repetitive, time-consuming tasks like sending emails and updating records. The average win rate for B2B companies in early 2023 fell between 17-20%. The good news?

Sales 68

Sales CRM Communication Sales Environment 68

Hubspot Sales

APRIL 10, 2018

Ditch the break-up email. Every time the rep sends an email, a response follows within the hour. By starting an email with “I sent a message on Tuesday, but haven’t heard back from you, or “I called but have not received a return call, you don’t spur your prospect into action -- you just make them feel guilty.

Meetings 111

Meetings CRM Sales Organization 111

Hubspot Sales

FEBRUARY 20, 2019

Finally, someone does -- and what do they say? Can you just send some information?". "Can Can you just send some information?". "Is Disarming them gets their attention off whatever else they're doing and gets them focused on you," Scher said. And as salespeople know, this is far easier said than done.

Value Proposition 143

Value Proposition Meetings Sales Leadership Communication 143

Hubspot Sales

OCTOBER 10, 2017

Modern prospects are bombarded with sales emails and social media selling campaigns. While their telephones once rang off the hook with sales calls, now their email and social networking inboxes are filled to the brim. But it’s not just enough to get your prospects on the phone. 1) Say the opposite of what’s expected.

Media 105

Media Sales Marketing 105

Hubspot Sales

MAY 24, 2023

But, there are some things you can do to lead your prospect to a resounding yes. In this article, you'll find what you can control and exactly how to do it. How to Prepare for a Closing Call How to Run a Closing Call Closing Call Strategies What to Do After a Closing Call What is a closing call?

Decision-making 102

Decision-making Meetings Negotiation B2C 102

ClearPoint Strategy

FEBRUARY 11, 2022

Mistakes To Avoid. What are you doing to improve your performance? What Not To Do At A Strategy Review Meeting. ‘Hey, are you ready for our meeting?’ ’ This is the dreaded question we hear so many times a day, in a work culture filled with meetings. An Introduction To Strategy Review Meetings. The Meeting.

Meetings 98

Meetings Decision-making Leadership Facilitation 98

Hubspot Sales

MARCH 12, 2018

But, compared to the overly salesy prospecting email templates most salespeople are sending, I am confident that these will work better -- or your money back. To be eligible, just pay me one easy payment of $99.99 To be eligible, just pay me one easy payment of $99.99 But I do have a theory. Any takers?

Publishing 145

Publishing Sales Software Software 145

Hubspot Sales

JUNE 1, 2018

Create email templates. Create your to-do list the night before. How do they prioritize and maximize their time? Here are a few examples: PandaDoc , which integrates with HubSpot, is a good tool for reps who send sales collateral and quotes. Say goodbye to long email chains of "What about X time?" Swallow the frog.

Management 111

Management Value Proposition Sales CRM 111

Hubspot Sales

MAY 8, 2018

In the past 30 years, I’ve listened to a lot of smart sales leaders and experts tell me breakup emails are effective. If it were up to me, salespeople would never send breakup emails. How Breakup Emails Work (In Theory). At this point, she’s feeling great about the breakup email. The Net Results of Breakup Emails.

Sales 105

Sales Sales Training Management Marketing 105

Hubspot Sales

JUNE 4, 2018

Intro Email Phrases. Hi [name], It looks like you’re attempting to do [X]. Have you ever thought about doing X? For more information, check out…. How do you know [mutual connection]? Writing a great outreach email is tough. It looks like you’re attempting to do [X]. After researching your business ….

Media 109

Media Sales 109

Hubspot Sales

AUGUST 12, 2020

Today, the information that buyers need to make a purchase decision is just a click away. Legacy salespeople focus their energy on “checking the boxes” their sales manager laid out for them instead of listening to the buyer and supporting them through the purchasing process. The buying process is transformed.

Sales 135

Sales Decision-making Healthcare Value Proposition 135

Hubspot Sales

MARCH 26, 2018

Just checking in.". Do you have budget for this?". Don’t lose a deal because you weren’t careful with your words -- using any of the below phrases in emails is a major mistake. And if your prospect didn’t think you were bothering them before, they certainly do now. Words Not to Use in Sales. Sorry to bother you".

Decision-making 111

Decision-making Sales Negotiation Software 111

PandaDoc

APRIL 6, 2023

The technology allows you to call prospects and clients using just an Internet connection. Check if your CRM has integrated VoIP software as a part of its functionality. For example, if you use a contract management software , you can pull customer data into a contract and send it out in minutes instead of hours of manual work.

CRM 52

CRM Sales Software Software 52

Zendesk

MAY 5, 2021

They also use “I” statements to avoid sounding accusatory. Let’s do things my way.”. The passive communicator: meek and avoidant. You also have to recognize how they’re expressing themselves and adapt your responses accordingly. The 5 workplace communication styles. Read on to find out why. I would prefer not to…”.

Communication 59

Communication Media Remote Working Meetings 59

Zendesk

SEPTEMBER 14, 2021

Before launching into your script, check to see if it’s okay to proceed with your potential buyer. Throughout the following script, the sales rep checks in by asking sales questions. Make sure you stick to the time limit you mention to avoid losing the prospect’s trust. Cold calling scripts: 16 actually useful ones.

Software 97

Software Software Marketing Meetings 97