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Types of CRM Software for B2C: How to Choose the Right Fit

ACT

Managing those relationships is essential for your long-term success, and Customer Relationship Management (CRM) software is a vital tool for handling customer interactions in small and medium companies, whether business-to-business (B2B) or business-to-consumer (B2C). What is B2C CRM software? Not always.

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Why building a custom CRM is almost always a bad idea

Nutshell

If your company has a unique sales process or sells a variety of products and services, it can be tempting to build a CRM from scratch. In this article, we’ll dig into the nitty-gritty surrounding homegrown CRMs, including what a custom CRM is and the potential benefits and drawbacks of building your own. What is a custom CRM?

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Sales Pros Say This Tool is Key to Driving Sales: How to Close More Deals With It [Data]

Hubspot Sales

It's a CRM (or Customer Relationship Management Platform). Even if you don't use HubSpot, you probably use some type of CRM. Below we'll delve into why CRMs are an important sales tool, using data from our State of Sales Report, as well as how they can revolutionize your sales strategy. It's not that new or hard to access.

CRM 98
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ERP and CRM – What’s the difference?

Insightly

ERP vs. CRM – What’s The Difference? ERP and CRM systems are both incredibly useful tools for businesses. But what is a CRM system? For many businesses, the issue of whether to use an ERP vs. CRM isn’t a clear-cut one. What Are the Differences Between an ERP and CRM? What Is a CRM?

CRM 52
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CRM Best Practices: How to Choose the Best Free CRM System

Hubspot Sales

You know you need a CRM, but there are hundreds of CRMs and hundreds more features available. This CRM best practices guide will walk you through how to evaluate a CRM, from how it will help your business and how to map your needs to core features. What is CRM? What are the benefits of CRM? What is CRM?

CRM 99
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SMB sales playbook — tips, tools, and strategy to increase your wins

PandaDoc

Which approach and tools should you implement to make the most of this potential? Key takeaways With its specific business needs, budget restrictions, and customization requirements, the sales landscape for small- and medium-sized businesses requires a different strategy than enterprise and B2C sales. In the U.S.

B2C 52
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The ultimate sales glossary: 100 sales terms to know

Zendesk

Business to customer (B2C). Business-to-customer (B2C) refers to sales that happen between businesses and individual consumers. B2C sales include your typical purchases from various stores—clothing, furniture, groceries, and everyday essentials. A = Authority: Is the lead a decision-maker with the authority to buy the product?

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