Brooks Group

SEPTEMBER 21, 2022

Increase Your Emotional Intelligence (EQ). Emotional intelligence, also referred to as Emotional Quotient, is the ability to be aware of one’s own emotions and the emotions of others, and to manage them in a productive and empathetic manner. You can read more about EQ here.

Emotional Intelligence 85

Emotional Intelligence Negotiation Sales Training Decision-making 85

Red Star Kim

FEBRUARY 22, 2024

It’s helpful in conversations, critical thinking and negotiation. Long before I learned of the value of Socratic questioning in coaching and counselling, I remember an editor asking me to use Socratic questioning in some writing. Socratic questioning is a way to drive logical argument. So what is Socratic questioning? Questioning skills).

Negotiation 130

Negotiation Facilitation Emotional Intelligence Sales 130

Red Star Kim

MARCH 1, 2024

This is challenging as everyone is time poor and most communications are digital. And we know that face-to-face communication is most effective in building relationships. An introduction to emotional intelligence (EQ) and empathy (Video) (kimtasso.com). This way we build mutual understanding and empathy.

Stakeholders 130

Stakeholders Decision-making Emotional Intelligence Communication 130

Arpedio

OCTOBER 17, 2023

How to build a winning account management team Account Management Software ← Back to blog A winning account management team can be your secret weapon to supercharge your company’s growth and customer satisfaction. Team communication: Encourage open and honest communication within the team to address challenges collectively.

Account Management 52

Account Management Management Client Relationships Construction 52

Red Star Kim

NOVEMBER 1, 2023

Digital environment – Where people buy people, the challenge of forging strong personal relationships becomes more acute when most communications are managed through digital channels. This has changed the sales process fundamentally in many environments.

Key Account Management 130

Key Account Management Account Management Value Proposition Client Relationships 130

MDI Training

NOVEMBER 14, 2023

Exploring the Influence of AI on Leadership Roles: Learn more about the ongoing ChatGPT experiment by MDI CEO Gunther Fürstberger In a ChatGPT experiment, our CEO Gunther Fürstberger tried to test the boundaries between artificial intelligence and humans. Read this blog post to see the results. Who do we delegate to?

Leadership 52

Leadership Artificial Intelligence Digital Transformation Co-Creation 52

PandaDoc

MAY 28, 2024

Speaking of sales documents, check out our free sales proposal template before negotiating your next deal. Greater customer loyalty and retention: Reps communicate and interact with customers with authenticity. Use gathered information to communicate why you want to help the customer.

Sales 52

Sales e-Learning Healthcare Software 52

Red Star Kim

MAY 22, 2023

I often wonder whether the perceived conversation skills gap was caused by the imposed isolation during the Covid lockdowns or a by-product of the digitisation of communications. First, it looks at the way leaders communicate with their people and help shape organizational culture.

e-Learning 130

e-Learning Emotional Intelligence Communication Leadership 130

SBI

MARCH 19, 2013

Hard skills include such things as effective cold-calling, presentation skills, overcoming objections, skillful questioning, getting past the gate-keeper, negotiation skills, how to sell value, qualifying prospects, and closing techniques. ’ BombBomb and GoldMail - Communicate in a captivating and engaging way that gets noticed.

Interpersonal Skills 50

Interpersonal Skills Sales Emotional Intelligence Decision-making 50

Brooks Group

OCTOBER 14, 2024

To use this approach effectively, sales professionals must be able to ask open-ended questions , listen actively, problem-solve, negotiate, and focus on value rather than price. Emotional Intelligence Develop emotional intelligence soft skills to read and respond to customer emotions.

Emotional Intelligence 52

Emotional Intelligence Negotiation Sales Training Construction 52

PandaDoc

JANUARY 27, 2020

Emotional Intelligence for Sales Success: Connect with Customers and Get Results. In today’s world of Artificial Intelligence (AI) and digital communication, the chance to build an emotional connection with a prospect is fleeting. Authentic communication. By: Colleen Stanley. Provides actionable advice!

Emotional Intelligence 121

Emotional Intelligence Artificial Intelligence Sales Negotiation 121

SmartKarrot

JUNE 6, 2022

Previous experience as a customer trainer Knowledge of learning management systems Experience or worked in customer service positions or sales Experience in HR or related Open to travel regionally and nation-wide Excellent communication skills and ability to learn. These are the responsibilities of a customer trainer-.

Emotional Intelligence 10

Emotional Intelligence Customer Success Media Negotiation 10

Red Star Kim

OCTOBER 13, 2023

Particularly to equip M&BD teams with the skills needed to add strategic value : Strong technical capabilities Ability to develop strong relationships with key stakeholders Detailed knowledge of the business Advanced communication skills Inquisitive and commercial mindset Ability to influence Emotional intelligence Strategic and lateral thinker (..)

Supply Chain 162

Supply Chain Emotional Intelligence Construction Innovation 162

Account Management Skills

MARCH 2, 2021

So you know, so what a great starting point, collaboration, communication and getting everyone to speak to each other. And for me that being in touch and being a really good communicator is really, really important. And that skill of communication, I think is so key. But what kinds of resistance have you had to that?

Marketing 52

Marketing Account Management Meetings Media 52

Red Star Kim

SEPTEMBER 5, 2023

There’s information about Howard Gardener’ multiple intelligences and emotional intelligence. So I’m confident you could skip some of this material if necessary. Soft skills It’s jam-packed with research evidence, so you know the information is reliable. And how these need to be considered in learning environments.

Facilitation 147

Facilitation e-Learning Emotional Intelligence Key Account Management 147

Red Star Kim

FEBRUARY 9, 2023

And compliant behaviour may mask underlying beliefs and attitudes that subtly impact day-to-day communications and alter the ability for you to do your job. This is called “chunking up” and is used in negotiation to find areas where your similarities are stronger than your differences.

Emotional Intelligence 130

Emotional Intelligence Negotiation Publishing Management 130

Red Star Kim

JANUARY 23, 2023

January 2023 | COUNSEL | The Magazine of the Bar of England and Wales (counselmagazine.co.uk) Soft skills for tough barristers (Reflection, Self-Coaching, Change, EQ, Awareness, Goal-setting, Communications). The seasonal break allows time to step back and reflect on what you’ve achieved and where you’re heading.

Emotional Intelligence 130

Emotional Intelligence Communication Digitalization Publishing 130

PandaDoc

NOVEMBER 26, 2018

And they’ll stay calm and won’t be easily flustered during the negotiation process. EQ is more important than one’s Intelligence Quotient (IQ) when it comes to success in business. appeared first on The PandaDoc Blog. Someone who is even-keeled thinks more strategically and deals more effectively with buyers.

Sales 61

Sales Software Software Onboarding 61