Blog Decision-making Emotional Intelligence Negotiation 
Brooks Group
JUNE 27, 2022
Sales negotiation is a critical skill for any sales professional. Whether you’re negotiating with a potential customer or working out the details of a contract, being able to negotiate effectively can make the difference between success and failure. Negotiation is not easy. What is Sales Negotiation?
Red Star Kim
FEBRUARY 21, 2024
We ask questions to avoid making wrong assumptions or adopting the wrong focus. will make people pause to consider how their feelings compare with those they had the previous day. See the section below on negotiation. Some negotiators suggest you avoid using “ Why” questions as it can imply criticism.
Red Star Kim
NOVEMBER 8, 2022
An article in October 2022 in Training Magazine argued that the four most important soft skills to prioritise for remote work – to bridge the distance gap – were emotional intelligence (I devoted an entire chapter to this topic in my book), next-level communication (ie over-communication), active listening and conflict resolution.
Brooks Group
JULY 30, 2024
Listening, questioning, negotiating, closing—today’s sales professionals need so many different selling skills to succeed. They directly impact revenue generation and overall business success, so make sure your sales training addresses them. Communication Communication is the most important selling skill.
Red Star Kim
NOVEMBER 1, 2023
Nervousness – Shyness, modesty, lack of confidence and fear of failure can make fee-earners reluctant to organise meetings to take the next steps in building a potential client relationship. There is rarely a deep understanding of how disparate and disconnected decision-making units are across such large organisations.
Brooks Group
SEPTEMBER 21, 2022
Imagine for a moment one of your competitors making an attractive offer to your largest account. How can I make their day a little bit easier? Increase Your Emotional Intelligence (EQ). Additionally, there are a lot of intimidating aspects to sales that can trigger emotions (like negotiating).
Red Star Kim
MARCH 1, 2024
An introduction to emotional intelligence (EQ) and empathy (Video) (kimtasso.com). Building empathy with fee-earners helps us to understand what they expect and any assumptions they may be making about the likely results. And we can ask questions Why are questions so important? Questioning skills) (kimtasso.com).
Expert insights. Personalized for you.
95 
Let's personalize your content