Red Star Kim

OCTOBER 19, 2023

You need to have a deep knowledge of all the different issues clients may have and examples and stories of how your firm has helped people in similar situations. Some were fortunate to receive full details from the firm’s CRM supported by analytics showing digital activity and enquiry details. Others had little more than a name and telephone number.

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Red Star Kim

DECEMBER 7, 2023

However, NLP (Neuro Linguistic Programming) has arisen a few times at recent training workshops so I thought I would publish the review as a blog post. One of the tips I did like was the need to check your emails for language – and whether it matched the preferred/lead mode of the recipient – as well as spelling and grammar.

Emotional Intelligence 130

Emotional Intelligence Publishing Communication Negotiation 130

Red Star Kim

JULY 7, 2023

Sometimes a simple shift in how we think (as we do when we reframe Two big guns of communication – face time and reframing (kimtasso.com) ) leads to changes in our behaviour, which in turn elicits different emotions, reactions and behaviours in others. So the delegate highlights are presented accordingly.

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Red Star Kim

DECEMBER 12, 2023

We also need to be creative in how to engage people in the process and lead them to success. Functional specialists – Within the firm we must understand and be able to work with different specialists within the marketing team. And in external agencies. Both those in leadership positions who are driving the firm forward.

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Marketing Emotional Intelligence Management Leadership 130

Red Star Kim

JUNE 24, 2022

EQ is recognised as important in the professions, but I learned during my research for Essential Soft Skills for Lawyers in 2020 that few firms provide training on the subject. Even when we have no idea where the answers will lead the conversation. Let me explain. . Empathy is one of the core elements of emotional intelligence.

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Emotional Intelligence Negotiation Communication Leadership 130

Brooks Group

MARCH 21, 2023

However, the Brooks Group’s Emotional Quotient Assessment is an even better indicator for measuring your team’s EQ. View this week's video Success Begins With Emotional Maturity Winners in any venture are willing to be held accountable for their own actions and results. The success stories in sales are certainly no different.

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Red Star Kim

SEPTEMBER 22, 2022

In extreme cases it can lead to irritation and impatience. For less experienced people, the telephone is a medium where – as it is a truly interactive mode of communication – there was little control and more uncertainty. You are put on the spot – unable to prepare or consider what you might say as you can with email communication.

Emotional Intelligence 130

Emotional Intelligence Communication e-Learning Digitalization 130

Red Star Kim

FEBRUARY 21, 2024

Leading questions – These questions lead you to agree with a particular viewpoint. When we meet someone, we show interest in them and learn about them (to build empathy and see the world through their eyes An introduction to emotional intelligence (EQ) and empathy (Video) (kimtasso.com) ) by asking questions.

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Negotiation Value Proposition Emotional Intelligence Decision-making 130

Red Star Kim

OCTOBER 16, 2023

And the problem was compounded with extraordinarily long lead times for sales through complex decision-making processes in professional services. This article is a summary of the conversation and key takeaways from a workshop in London for MBL. amongst us. Sharing some CRM horror stories felt like much-needed therapy. Sharing is caring?

Management 130

Management Emotional Intelligence Onboarding Communication 130

Red Star Kim

DECEMBER 5, 2023

In November it was a full house for the PM Forum’s Proactive marketing and business development executive online workshop. It was on budget day so those from accountancy and tax practices had a lot going on. These sessions are experiential – with much use of social learning so many insights are generated during group discussions.

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CRM Marketing Interpersonal Skills Client Relationships 130

Red Star Kim

JULY 25, 2023

And they can be wrong and lead to low mood. Negative emotions lead to negative thoughts. Everyone experiences occasions when their mental health falters. Whether that is with low mood, motivation, self-doubt, stress, grief, loneliness or navigating change. Therapy isn’t needed by or available to everyone. Work that mental muscle.

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DemandFarm

OCTOBER 25, 2023

They count on their EQ to win the trust of their team and inspire them to work towards achieving organizational goals. Sales leaders can turn challenges into opportunities with these simple strategies and tips: Lead by example: Successful sales managers shield their team from the storm and absorb most of the stress posed by challenges.

Leadership 52

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MTD Sales Training

MAY 25, 2017

It’s the economy, the leads are weak, the competition has better products, the buyers are idiots, we’re too expensive, blah, blah, blah. EQ is something that can be grown and developed. Outstanding salespeople see improving their EQ as a challenge to be taken on, a journey to be taken with relish and optimism. Happy Selling!

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Emotional Intelligence Sales Sales Training Decision-making 48

DemandFarm

AUGUST 31, 2023

Data is the IQ and knowing what to do with it, or understanding the humans that make decisions based on that data is EQ. ” – ( Snippets from episode #11 of The Shift podcast ) The tools have changed, but the core remains the same. As Julie Lentz, Head of Industry Retail Sales, Google puts it: “ Selling is a science, and an art.

Digitalization 52

Digitalization Retail Sales Decision-making 52

CMOE

OCTOBER 15, 2021

Additionally, demonstrated commitment to the mentoring process by the leader ensures higher trust, leading to discussions that are more open and giving mentees the confidence they need to apply the mentor’s advice and counsel. Possess emotional intelligence (EQ): Emotional intelligence is what ultimately sets effective leaders apart.

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Leadership Emotional Intelligence Organization Communication 59

Red Star Kim

JANUARY 8, 2024

I’m starting 2024 with some exciting news! After many years of studying and training, I’ve just received news that I qualified as a psychotherapeutic counsellor. This supplements my existing qualifications in psychology and professional coach mentoring. Kim Tasso qualifies as a psychotherapeutic counsellor.

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SmartKarrot

MARCH 3, 2021

Here, in this blog, we will walk you through the ins and outs of emotional intelligence. EQ Skills a Customer Success Manager should have. The best way to boost your EQ is by being as approachable as you can. On that note, promoting strong customer success emotional intelligence might keep you from these concerning numbers.

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Emotional Intelligence Customer Success Management Interpersonal Skills 10

Red Star Kim

APRIL 24, 2023

Calls are often your most valuable leads, converting up to 10 times the rate of other online conversions. Telephone Confidentiality Some forms of communication are known to be confidential – for example: email (assuming good cybersecurity) and WhatsApp (encryption). This can be of equal importance for consumer (e.g. M&A transactions).

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Emotional Intelligence Financial Services Decision-making Cybersecurity 26

SmartKarrot

APRIL 25, 2022

Thus, we consider emotional intelligence (EQ) one of the most desirable traits for a leader. In this blog, we will reveal the top qualities that make a leader emotionally intelligent. Empathetic leadership is the ability to lead a team while understanding the needs and feelings of the teammates. Like what you are reading?

Emotional Intelligence 10

Emotional Intelligence Decision-making Leadership Customer Success 10

PandaDoc

NOVEMBER 26, 2018

Sales experience matters, but there are other qualities we look for in a sales candidate: Coachability: You’re the seasoned sales veteran ready to lead your troops to victory. Look for a sales rep with grit-a sales rep unphased by the highs and lows of each quarter who’s willing to get scrappy and follow-up on leads consistently.

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