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Overcoming Challenges: Implementing IoT Solutions in Transport and Logistics

Customer Think

In the ever-evolving world of transport and logistics, the implementation of Internet of Things (IoT) solutions has emerged as a game-changer. With IoT, the ability to seamlessly connect and monitor various devices and systems has revolutionized the industry, promising increased efficiency, real-time tracking, and improved safety.

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How Aramex’s Young SAM Program Provides Strategic Value and Impact

Strategic Account Management Association

Aramex is a leading global provider of comprehensive logistics and transportation solutions, headquartered in Dubai and listed on the Dubai Financial Market. The post How Aramex’s Young SAM Program Provides Strategic Value and Impact appeared first on Strategic Account Management Association blog. By Shahaboddin Wahdatehagh, Sr.

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Factors Why Customer Service in Logistics is Crucial: Understanding, Enhancing, and Excelling

Customer Think

Customer service emerges as a vital difference in the fast-paced and complex world of logistics, where the smooth transportation of goods is crucial. The term “customer service in logistics” refers to a complex collection of contacts and operations that extend beyond cargo deliveries.

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The Three Levels of Artificial Intelligence – We’ve Only Just Begun

Customer Think

Advanced technology operates behind the scenes, powering and optimizing smartphone apps, transportation, healthcare, retail, and more. Artificial Intelligence (AI) – the capability of a machine or piece of software to display human-like intelligence – permeates our daily lives, often in ways we do not notice. It touches us in myriad ways.

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Chatbots Under Fire: Navigating AI Pitfalls with Insights from DPD and Air Canada

Customer Think

What could possibly link the French transporter DPD with Air Canada? Recently, both have experienced significant public scrutiny due to mishaps with their AI chatbots, sparking a flurry of discussion and concern about the future of AI in customer service.

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3 Ways Your Strategic Plan Can Improve Community Health

Envisio

In this blog post, we’ll explore three key ways strategic planning in healthcare can promote and improve community health. Improving Transportation: The way in which improved transportation infrastructure in a city improves community health could be its own post, but I’ll keep it brief.

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Can ChatGPT Help the Airlines Industry’s CX

Customer Think

Department of Transportation showed that customer complaints about airlines increased by 500% since 2020! […] By now it’s common knowledge that one of the industries hit hardest by the economic climate and the workforce crisis has been the airlines.