Red Star Kim

NOVEMBER 8, 2022

Back in July 2020 I shared some research insights from my book “ Essential Soft Skills for Lawyers ” which generated significant interest – not least from the associated nine-minute video explaining “soft” skills featuring the Worry Monster. Such as the way we start or end our emails and how we message by text and on WhatsApp.

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SmartKarrot

JANUARY 5, 2022

His book “Practical Customer Success Management: A best practice framework for rapid generation of customer success” is a highly valuable resource for CS practitioners at all levels. where he advises senior SaaS executives on building customer-focused companies and helps CS leaders improve their communication and effectiveness.

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SalesGlobe

SEPTEMBER 13, 2023

Mark Donnolo But you did a class on On I in the future of work, which I thought was fantastic and you shared a lot of great ideas. And one of the big ideas I wanted to start with is looking at history to understand maybe what happens in the future. So we get to actually go and enjoy class. Whatever those things might be?

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