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Soft skills revisited – with a leadership perspective

Red Star Kim

Back in July 2020 I shared some research insights from my book “ Essential Soft Skills for Lawyers ” which generated significant interest – not least from the associated nine-minute video explaining “soft” skills featuring the Worry Monster. Digital body language.

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Top 50 Customer Success Influencers 2022

SmartKarrot

His book “Practical Customer Success Management: A best practice framework for rapid generation of customer success” is a highly valuable resource for CS practitioners at all levels. Bill Cushard is the Executive Director & Global Head of the Future of Work and Customer Education Practices at Service Rocket. Bill Cushard.

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Rethink Sales Podcast: AI and What It Means for Sales

SalesGlobe

Mark Donnolo But you did a class on On I in the future of work, which I thought was fantastic and you shared a lot of great ideas. And one of the big ideas I wanted to start with is looking at history to understand maybe what happens in the future. So we get to actually go and enjoy class. Whatever those things might be?

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