Book Emotional Intelligence Future of Work Innovation 
SmartKarrot
JANUARY 5, 2022
His book “Practical Customer Success Management: A best practice framework for rapid generation of customer success” is a highly valuable resource for CS practitioners at all levels. Bill Cushard is the Executive Director & Global Head of the Future of Work and Customer Education Practices at Service Rocket. Bill Cushard.
SalesGlobe
SEPTEMBER 13, 2023
Mark Donnolo But you did a class on On I in the future of work, which I thought was fantastic and you shared a lot of great ideas. And one of the big ideas I wanted to start with is looking at history to understand maybe what happens in the future. Arvind Malhotra Yeah, there’s two schools of time. I like that.
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