Red Star Kim

MAY 2, 2023

Following my past research (some of which was published in my 2020 book Essential soft skills for lawyers (kimtasso.com) ) I keep an eye out for the latest information relating to the soft skills (particularly leadership skills) most in demand and how these relate to the professional services sector.

Emotional Intelligence 130

Emotional Intelligence Leadership Decision-making Publishing 130

Red Star Kim

FEBRUARY 14, 2023

This requires you to listen carefully to what is being said and to observe non-verbal communication that might suggest that there is something else to consider. A good example of a limiting belief comes from running. When people didn’t believe a person could run a mile in under four minutes – this became a limiting belief.

Emotional Intelligence 130

Emotional Intelligence Marketing Stakeholders Communication 130

SBI Growth

FEBRUARY 8, 2013

If Sales Books lived up to the claims they made, we’d all be at 300% of quota every year. Of the thousands of books published annually, many are just inspirational fluff. However, Sales VPs we interview always ask about specific sales books. Download this tool to see the top 5 books we recommend to Sales VPs.

Sales 120

Sales Finance Internet Sales Environment 120

Red Star Kim

NOVEMBER 24, 2023

Book review: The Management Shift by Vlatka Hlupic (kimtasso.com) Panel on biggest challenges facing M&BD Leor chaired a star-studded line-up: Jeremy Ford (Skadden), Francis Mainoo (Moore Kingston Smith – sadly since the conference Francis has passed away. Her assessments provide an “organizational MRI”.

Digitalization 130

Digitalization Leadership Marketing Brainstorming 130

Red Star Kim

MAY 11, 2023

So here’s a book review – Managing Brands which will provide an overview and revision aid to students. Towards the end of the post is a review of a classic brands book “ Brand Leadership” By David A Aaker and Erich Joachimsthaler which I published some time ago. It’s interesting to see how brand management has developed.

Management 130

Management Co-Creation Publishing Leadership 130

Revenue Storm

FEBRUARY 14, 2023

As the sales world gets smaller, it is imperative that good salespeople consider how they communicate, present, and establish themselves with their clients and prospects. Each of these would require language, communications, and stories relevant to what they represent for their company.

Meetings 78

Meetings Finance Leadership Business Growth 78

Nutshell

MAY 20, 2024

The average American reads about four books a year. We’ve compiled an essential list of the best small business books for your reading list. In honor of World Book Day, he even shared his list of 65 books that everyone should read in their lifetime. Bill Gates reads 50. But where do you start?

62

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Hubspot Sales

FEBRUARY 8, 2018

For every 100 emails, you get 10 booked meetings. If you booked 15 meetings instead, you could close four or five additional deals. Finance: 40%. PR and Communications: 28%. What is the average email open rate for finance companies companies? What if you’re below average and have room to improve? Healthcare: 33%.

Computers and Electronics 143

Computers and Electronics Food and Beverage Government Construction 143

CMOE

JUNE 21, 2021

Supervising can be extremely rewarding but also challenging—there are varying personalities, communication styles, skill sets, and roadblocks to manage, all while trying to maintain high-quality output. Key soft skills include: Communication : About 86 percent of employees and executives attribute workplace failure to a lack of communication.

Onboarding 98

Onboarding Leadership Emotional Intelligence Communication 98

Insightly

MARCH 23, 2021

If you sell books, people buy them because they want something to read. People looking for a new book could go to your bookstore, or they could go to a library. Corporate Finance Institute). If your target customer is a finance manager, they might need your solution. In reality, it’s not that simple. Here’s why.

Value Proposition 59

Value Proposition Finance Software Software 59

Apptivo

APRIL 27, 2022

The Finance and accounting module. The Finance and accounting module helps businesses understand the current financial status and the future outlook. Close the books efficiently. The sales module has the following capabilities: Keeps track of communications with prospects and customers. Generate financial reports.

Supply Chain 98

Supply Chain Procurement Manufacturing Logistics 98

Strategic Communications

NOVEMBER 29, 2023

My interest in the gig economy, which traditionally had been referred to as telecommuting, led me to research and write a book on the topic some years ago. Strategic Communications is certified as a Woman-Owned Business Enterprise through the Wisconsin Department of Administration.)

e-Learning 52

e-Learning Publishing Finance Communication 52

Xant

MAY 13, 2021

All of the same steps that happened in the field through emailed spreadsheets and word documents need to take place digitally in real-time: information security review, legal review, design review, sign-off from finance on ROI, etc. The book many seasoned reps swore by has now been thrown out. Embracing Change and Changing Biases.

Sales 99

Sales Stakeholders Digitalization Construction 99

Hubspot Sales

MAY 18, 2023

It’s time to hit the books, as coursework and tests are common in many programs. Courses in risk assessment, management, and finance are provided. Examinees' familiarity with the field of communication, level of professional experience, and level of education are all put to the test in this system. You can expand your expertise.

Negotiation 78

Negotiation Leadership CRM Insurance 78

Zendesk

AUGUST 22, 2023

Highlight any competitive advantages you can deliver or how you’ll meet underserved needs, like: Affordability Superior performance Improved user experience Communicate these benefits to your sales, marketing, and support staff so they can effectively communicate the value proposition to your customers.

Value Proposition 52

Value Proposition Marketing Customer Experience Finance 52

Strategic Communications

MAY 28, 2021

My interest in the gig economy, which traditionally had been referred to as telecommuting, led me to research and write a book on the topic some years ago. Last year I updated that book as the concept of remote work, or telecommuting, really took off during the pandemic. Sources of talent. Get in touch! Recommended Reading.

Remote Working 52

Remote Working Publishing Finance Advertising 52

Hubspot Sales

JUNE 29, 2023

We can’t forget books like Hamlet by William Shakespeare, Frankenstein by Mary Shelley, and The Odyssey by Homer. But without listening, you can’t even know these questions because you’ve been doing most of the talking. Master storytelling. Storytelling is a powerful tool for delivering any message.

Insurance 103

Insurance Sales Interpersonal Skills Decision-making 103

Hubspot Sales

SEPTEMBER 19, 2018

Brands with a strong identity and mission statement have an easier time producing authentic and meaningful content that effectively communicates their core values. How do they communicate their vision. If you have valuable ideas, strong execution, and a clear communication of your vision, you should have no trouble raising funds.

Small Business 111

Small Business Finance Government Decision-making 111

Hubspot Sales

SEPTEMBER 19, 2018

Brands with a strong identity and mission statement have an easier time producing authentic and meaningful content that effectively communicates their core values. How do they communicate their vision. If you have valuable ideas, strong execution, and a clear communication of your vision, you should have no trouble raising funds.

Small Business 110

Small Business Finance Government Decision-making 110

Zendesk

AUGUST 10, 2021

Book intentional time for prospecting. Set your personal phone and communication channels to “do not disturb” so you’re able to focus. Events are one of the oldest methods of prospecting in the book. Business management and finance. Setting these mini objectives can help you stay motivated. Dig into your connections.

Sales 104

Sales Digitalization Media Software 104

Red Star Kim

APRIL 11, 2023

Internal capabilities – In recent years internal business functions such as finance, legal, risk and HR/people have become more influential in shaping enterprise-level strategy. Client service: Emphasize your firm’s commitment to providing excellent client service, including responsiveness, communication, and collaboration.

Government 130

Government Innovation Meetings Finance 130

ClearPoint Strategy

FEBRUARY 4, 2022

Most organizations have a constant flow of communication, whether it’s communication with external parties, internal corporate information sharing, or messages about strategy. One way to separate your strategy reports from other types of communication is to make them visually distinctive. Why Distribution Matters.

Decision-making 52

Decision-making Software Software Finance 52

Revegy

FEBRUARY 4, 2020

Dr. Steven Covey, in his book ‘7 Habits of highly effective people’ advises readers to ‘seek first to understand, then to be understood.’ The c-suite is going to have a very different perspective and set of metrics than the mid-level manager, and Marketing cares about different topics than Finance. Part 1: Developing Customer Insights.

Finance 64

Finance Investors Financial Services Account Management 64

Xant

MAY 13, 2021

All of the same steps that happened in the field through emailed spreadsheets and word documents need to take place digitally in real-time: information security review, legal review, design review, sign-off from finance on ROI, etc. The book many seasoned reps swore by has now been thrown out. Embracing Change and Changing Biases.

Sales 52

Sales Stakeholders Digitalization Construction 52

Account Management Skills

NOVEMBER 15, 2021

Don’t forget to grab a copy of the book ‘ Agencynomics ’. Drop me an email at jenny@accountmanagementskills.com or book a discovery call with me , and we can see if it’s a good fit for you or your agency. Peter shares so many tips and lots of value during this interview. Transcript: Jenny 00:03. Peter 00:29. Jenny 01:22.

Finance 52

Finance Account Management Profitability Management 52

Red Star Kim

MAY 9, 2023

I often wonder whether the conversation skills gap was caused by the imposed isolation during the Covid lockdowns or a by-product of the digitisation of communications. I’m often asked if there are any books to supplement people’s learning – or for those who want a deeper dive into the topic. Williams (2021) for beginners.

Emotional Intelligence 130

Emotional Intelligence e-Learning Communication Finance 130

Openview

FEBRUARY 25, 2019

Communication. For example – someone who can help with finance now (in addition to 3 other things) because they took a class in business school and are a wizard with a spreadsheet isn’t going to be the person you’ll want running things when you’re a $20 million company. What specific tasks does this person need to do to be successful?

Decision-making 131

Decision-making Finance Onboarding Communication 131

SBI

SEPTEMBER 28, 2021

These tools allow sales reps to effectively quantify and communicate the unique value of their product or service in the context of their buyers’ challenges and further differentiate themselves from the competition. Third, Finance and Executive buyers require financial justification.

Artificial Intelligence 31

Artificial Intelligence Finance Decision-making Facilitation 31

SalesGlobe

MAY 11, 2022

Improved employee communication for remote and non-remote workers. Norms, expectations, and communication. Communicating pay within a Remote Work Pay Structure sets clear expectations for pay opportunities and career progression for jobs housed in this structure. Norms, expectations, and communication.

Remote Working 52

Remote Working Communication Organization Innovation 52

Hubspot Sales

MAY 1, 2018

It’s something they practice in every communication and touchpoint they have with a prospect -- and it means they care for the prospect’s needs and well-being over their quota. This situation is what Daniel Pink refers to as “information asymmetry” in his book “ To Sell is Human.” A focus on culture. Like what you read more?

Decision-making 82

Decision-making Banking Manufacturing Finance 82

OnStrategyHQ

APRIL 24, 2023

Benefit #2: Key performance indicators create a way to communicate a shared understanding of success. Measure: Revenue growth Target: 10% growt Data Source: Quickbooks Reporting Frequency: Monthly *Owner: Finance and Operations Team Due Date: By the end 2023 Increase gross profit margin by 12% by the end of 2023.

Profitability 105

Profitability Publishing CRM Insurance 105

Insightly

OCTOBER 19, 2022

Examples of how integrations help include: Cross-team communication: This benefit can apply to many teams, but it’s often associated with sales and marketing. Sales, marketing, customer service, finance, project management, HR, analytics and operations professionals can all benefit from using an integrated platform.

CRM 52

CRM Onboarding Decision-making Finance 52

Red Star Kim

SEPTEMBER 26, 2023

Process integration – Some firms separate out marketing, communications and sales functions – usually the larger firms where more specialisation is required. They then brief and manage the operations team for implementation support on communications, events, design, content production and email campaigns.

Marketing 130

Marketing Key Account Management Account Management Artificial Intelligence 130

Arpedio

NOVEMBER 7, 2022

In his recent book, Douglas addresses the fact that across 5000 colleges and universities in the US, only 200 offer courses or programs in sales. 10 years ago, Dan Pink estimated in his book, To Sell is Human , that around 40 percent of knowledge workers’ time was effectively ‘selling time’.

B2B 52

B2B Sales Decision-making Account Management 52

Arpedio

NOVEMBER 7, 2022

In his recent book, Douglas addresses the fact that across 5000 colleges and universities in the US, only 200 offer courses or programs in sales. 10 years ago, Dan Pink estimated in his book, To Sell is Human , that around 40 percent of knowledge workers’ time was effectively ‘selling time’.

B2B 52

B2B Sales Decision-making Account Management 52

Red Star Kim

APRIL 24, 2023

Telephone Confidentiality Some forms of communication are known to be confidential – for example: email (assuming good cybersecurity) and WhatsApp (encryption). Louise Wilson, Business Manager – Finance at Moneypenny said: “The data shows that even in an online world, we still seek the reassurance of human interaction.

Emotional Intelligence 26

Emotional Intelligence Financial Services Decision-making Cybersecurity 26

Red Star Kim

APRIL 12, 2023

There is a wide spectrum of engagement across the firm What can I do to motivate fee-earners and Client Relationship Partners (CRPs) to communicate better with the M&BD to ensure we are providing clients with the best service? Increasingly, we are working with a P2P (Person-to-Person) model. Traditional marketing models (e.g.

Media 130

Media Marketing B2C Stakeholders 130