Tenfold

JULY 21, 2017

Emotional intelligence (EI) refers to a person’s ability to recognize emotions within themselves and others, and understand these emotions. It is the ability to use emotional cues as guide to one’s thoughts, behaviors and actions. Emotional intelligence has an immense impact on sales performance.

Emotional Intelligence 72

Emotional Intelligence Leadership Sales Training Sales 72

Red Star Kim

MAY 2, 2023

Following my past research (some of which was published in my 2020 book Essential soft skills for lawyers (kimtasso.com) ) I keep an eye out for the latest information relating to the soft skills (particularly leadership skills) most in demand and how these relate to the professional services sector.

Emotional Intelligence 130

Emotional Intelligence Leadership Decision-making Publishing 130

Red Star Kim

DECEMBER 12, 2023

Both those in leadership positions who are driving the firm forward. We covered a variety of hard skills (vision, strategy, finance, MBD planning) and soft skills (leadership, buy-in and influencing, personal brand, managing a team and motivation). And those who wish to deliver a great service and generate more work.

Marketing 130

Marketing Emotional Intelligence Management Leadership 130

Red Star Kim

JULY 7, 2023

The workshop explored why change is difficult, the role of leadership, supporting individual transition and models for navigating organisational change. Research on leadership and emotional intelligence (EQ) (kimtasso.com) shows that adaptability is one of the 12 domains of emotional intelligence (EQ).

Management 130

Management Emotional Intelligence e-Learning Leadership 130

Account Manager Tips

AUGUST 14, 2022

Emotional intelligence 6. Leadership 7. Emotional intelligence Key account managers work with others, in dynamic, high pressure situations. That's why emotional intelligence is an essential skill. Related courses: Empathy & Emotional Intelligence at Work. Creativity 2. Persuasion 3.

Key Account Management 246

Key Account Management Account Management Emotional Intelligence Management 246

Red Star Kim

FEBRUARY 14, 2023

kimtasso.com) Excellent 12% (2) Good 47% (8) OK 41% (7) Which consulting skill do you most need to develop EQ/emotional intelligence 0% An introduction to emotional intelligence (EQ) and empathy (Video) (kimtasso.com) Research on leadership and emotional intelligence (EQ) (kimtasso.com) Book review – Emotional Intelligence 2.0

Emotional Intelligence 130

Emotional Intelligence Marketing Stakeholders Communication 130

Red Star Kim

JUNE 24, 2022

The intersection between the topics of relationship management and psychology is an area of particular interest to me…I covered over 150 topics on this subject on my 2018 book Bloomsbury “ Better Business Relationships” (Bloomsbury). Empathy is one of the core elements of emotional intelligence. Let me explain. . Congruence.

Emotional Intelligence 130

Emotional Intelligence Negotiation Communication Leadership 130

MDI Training

NOVEMBER 14, 2023

Exploring the Influence of AI on Leadership Roles: Learn more about the ongoing ChatGPT experiment by MDI CEO Gunther Fürstberger In a ChatGPT experiment, our CEO Gunther Fürstberger tried to test the boundaries between artificial intelligence and humans. He asked himself and ChatGPT the same questions to determine the differences.

Leadership 52

Leadership Artificial Intelligence Digital Transformation Co-Creation 52

Red Star Kim

NOVEMBER 2, 2022

Change management – Change Catalyst book review by Kim Tasso The change catalyst – secrets to successful and sustainable business change” by Campbell MacPherson. Change management book – Switch (Chip & Dan Heath) (kimtasso.com) Switch: How to change things when change is hard by Chip and Dan Heath.

Communication 130

Communication Management Stakeholders Emotional Intelligence 130

Red Star Kim

MARCH 1, 2024

An introduction to emotional intelligence (EQ) and empathy (Video) (kimtasso.com). This book explores how to manage these differences when communicating digitally Book review: Digital Body Language – How to build trust by Erica Dhawan (kimtasso.com). This way we build mutual understanding and empathy.

Stakeholders 130

Stakeholders Decision-making Emotional Intelligence Communication 130

Red Star Kim

OCTOBER 16, 2023

Referrer Management – Capacity and Capability Capacity – Rational elements of referrer management Throughout the workshop we considered how leadership and organisation (rational activity) supports effective referrer management. This post adds to the learning resources from the session.

Management 130

Management Emotional Intelligence Onboarding Communication 130

Red Star Kim

FEBRUARY 15, 2024

There are many aspects of consulting competencies and attributes: emotional intelligence, analytical, problem-solving, delivery of results, leadership, project management, commercial orientation, entrepreneurial spirit, team work as well as functional expertise and market/sector knowledge. What is a consultant? Consultancy.uk

Facilitation 130

Facilitation Decision-making Emotional Intelligence Acquisition 130

Red Star Kim

NOVEMBER 1, 2023

Thought leadership campaigns can help here particularly when a Challenger or Insight selling framework is deployed. Selling Basics – Detectives and DMUs (Video) and recommended books (kimtasso.com) Client research and listening projects may struggle to keep up with such large and diverse contact networks.

Key Account Management 130

Key Account Management Account Management Value Proposition Client Relationships 130

CMOE

OCTOBER 27, 2020

Leadership Biz Cafe. The Extraordinary Business Book Club. Women’s Leadership Success. Leadership and Loyalty. Dose of Leadership. The John Maxwell Leadership Podcast. Book recommendations for leaders. Leadership Biz Cafe. The Host: Tanveer Naseer, speaker and leadership expert.

Management 93

Management Leadership Supply Chain Performance Review 93

Jermaine Edwards

DECEMBER 6, 2023

After reading close to 50 different books and research papers on social psychology, ethics of trust, cultural trust, cultural behaviour and just plain old observation in business. Check out Daniel Goleman’s book on Social Intelligence). It dawned on me that we look for this criteria intuitively all the time.

Emotional Intelligence 130

Emotional Intelligence Client Relationships Key Account Management Negotiation 130

Red Star Kim

DECEMBER 5, 2023

Leadership and the In-Group/Out-Group Phenomenon (blanchard.com) Create a sense of unity by reminding people we are on the same team and all striving for the same results (happy clients and increased profits). Finding ways to meet with people in real time (such as at social events) can help.

CRM 130

CRM Marketing Interpersonal Skills Client Relationships 130

CMOE

JUNE 21, 2021

To help you further your leadership skills and drive your team forward, explore these top 12 resources and tools for supervisors. CMOE’s Supervisor Development Series consists of multiple, self-paced, digital learning courses that offer supervisors the opportunity to elevate their leadership skills. ATD’s Supervisor Training Resources.

Onboarding 98

Onboarding Leadership Emotional Intelligence Communication 98

CMOE

SEPTEMBER 8, 2020

Over the course of my career in leadership and employee training and development , I have been astonished by the endless stream of books, blogs, and advice so-called experts relentlessly distribute to practicing leaders. Here are our top 10 questions for gauging your leadership capacity and skills. Think about it.

Emotional Intelligence 64

Emotional Intelligence Leadership Construction Publishing 64

Red Star Kim

MAY 22, 2023

Clients also ask if there are any books to supplement people’s conversational skills learning – or for those who want a deeper dive into the topic. So I’ve selected three books – depending on whether you are a beginner or a pro and whether you are in the UK or the USA.

e-Learning 130

e-Learning Emotional Intelligence Communication Leadership 130

Hubspot Sales

JANUARY 31, 2018

Emotional Intelligence. Challenge yourself to read three books about enterprise sales, find a mentor experienced in selling to high-end clientele, and take someone in your sales organization’s leadership out to coffee to better understand the company’s decision. Emotional intelligence. Assessment.

Emotional Intelligence 110

Emotional Intelligence Decision-making Sales Leadership 110

Hubspot Sales

APRIL 13, 2022

Join a book club. Reading more books is a popular resolution for folks of all career paths, including salespeople. If you want to read more but aren't sure where to start, set a resolution to join a book club. If you're looking to strengthen your emotional intelligence with your prospects and leads, this is the way to do it.

Emotional Intelligence 87

Emotional Intelligence CRM Meetings Publishing 87

CMOE

NOVEMBER 14, 2019

Transformational leadership is a model focused on change and growth. You know a lot about leadership. For example, if you’re interested in learning about different leadership styles, you could start with this Coursera course on compassionate leadership. Notice the triggers that lead to an emotional response.

Leadership 45

Leadership Emotional Intelligence Decision-making Publishing 45

Red Star Kim

SEPTEMBER 5, 2023

The 2019 second edition of this book (subtitled “How to apply neuroscience and psychology for improved learning and training” ) provides fascinating insight and practical ideas to incorporate neuroscience into learning and development initiatives. Book review: Neuroscience for learning and development by Stella Collins.

Facilitation 147

Facilitation e-Learning Emotional Intelligence Key Account Management 147

Red Star Kim

APRIL 24, 2023

Working with gatekeepers on the telephone There were questions about how best to deal with gatekeepers (there is more information about the role of gatekeepers in the decision-making unit Selling Basics – Detectives and DMUs (Video) and recommended books (kimtasso.com). Gatekeepers can be enlisted as sponsors as well.

Emotional Intelligence 26

Emotional Intelligence Financial Services Decision-making Cybersecurity 26

Red Star Kim

FEBRUARY 28, 2023

Having confident leadership with a strong vision, backed up with a robust business plan and strategy and evidence of progress was attractive to potential recruits. I encountered this tool in Change management – Change Catalyst book review by Kim Tasso and further details are available The 9 Box Grid: A Practitioner’s Guide – AIHR.

Emotional Intelligence 130

Emotional Intelligence Management Business Planning Value Proposition 130

Red Star Kim

OCTOBER 10, 2023

Tim Ferriss, entrepreneur and author of The Four Hour book series, is an advocate of a lean learning method he calls DiSSSCaFE. Lean learning is about learning the core of what you need to learn, applying it to real-world situations immediately, receiving immediate feedback and refining your understanding, and then repeating the cycle.

Artificial Intelligence 130

Artificial Intelligence Emotional Intelligence Decision-making Digitalization 130

CMOE

MAY 29, 2019

Many years ago, one of my mentors, Professor Harry Levinson of Harvard Business School said, “Make no mistake about it: coaching is one of the most uncomfortable, mishandled, and avoided of all leadership responsibilities.”. Use your emotional intelligence, consider the coachee’s needs, and convey support in your own way.

Emotional Intelligence 40

Emotional Intelligence Construction Decision-making Stakeholders 40

CMOE

APRIL 27, 2021

Take courses & read books/articles. During certain projects or situations, the strengths of one member might be best suited for leadership; in other projects, others will be better equipped. Encourage a team mentality by: Providing more leadership opportunities. Able to keep their emotions in check.

Decision-making 72

Decision-making Innovation Emotional Intelligence Leadership 72

Account Management Skills

JUNE 22, 2021

That’s real leadership quality, how you affect other people, how people feel when they’ve had that interaction with you. And to that point, Steve, if there’s someone listening, thinking, okay, so I can see it’s about values, perhaps leadership? And that’s why we do emotional intelligence a lot.

Emotional Intelligence 52

Emotional Intelligence Account Management Banking Management 52

Red Star Kim

MARCH 7, 2023

Another great book is: Crazy busy – Book review – Dealing with stress (kimtasso.com) Bring strategic focus – Choose where to invest your time A strategic focus enables you to decide where best to invest your time to have the greatest impact.

Marketing 130

Marketing Management Emotional Intelligence Leadership 130

SmartKarrot

JANUARY 5, 2022

This annual list has been compiled by the editorial team at SmartKarrot considering overall influence in the form of industry impact, community contributions, thought leadership, followership, and similar guiding criteria. He’s also the Senior Director of Customer Success Enablement and Thought Leadership at Oracle. Rick Adams.

Customer Success 23

Customer Success Co-Creation Investors Emotional Intelligence 23

Red Star Kim

JANUARY 28, 2024

Leadership, emotional intelligence and teams in change management. Leadership and change The role of leadership and leaders in change management provoked much energetic discussion. The challenges of leadership within a partnership model were explored. Leading change We considered how to lead change.

Emotional Intelligence 130

Emotional Intelligence Leadership Management Facilitation 130

Red Star Kim

OCTOBER 13, 2023

Launch event: PM Forum I also looked the Managing Partners’ Forum “Consensus through collaboration” Leadership Development Programme which is available for both firmwide and divisional leaders as well as functional leaders such as CMOs.

Supply Chain 162

Supply Chain Emotional Intelligence Construction Innovation 162

SmartKarrot

JANUARY 5, 2021

Rick has authored the book named “ Practical Customer Success Management: A best practice framework for managers and professionals ” which is an amazing collection of practical advice and assistance for Customer Success professionals at all levels. Peter Armaly. James Scott. as a Coach and Advisor respectively. Nils Vinje.

Customer Success 21

Customer Success Leadership Customer Experience B2B 21

CMOE

MARCH 6, 2023

Each blog offers unique thought leadership materials to help guide your strategy in the upcoming quarter. Each blog offers unique thought leadership materials to help guide your strategy in the upcoming quarter. To get started, begin bookmarking these 21 best business strategy blogs. and the impact of their decisions.”

Finance 98

Finance e-Learning Innovation Leadership 98

Red Star Kim

DECEMBER 19, 2023

A press campaign coincided with a Vario networking and training event – including emotional intelligence coaching for dealing with clients – supporting the idea that the work was not easy to replicate with AI solutions. The campaign was part of an exciting project 7BR announced in 2022.

Media 130

Media Insurance Marketing Emotional Intelligence 130

Red Star Kim

OCTOBER 18, 2022

I completed my MBA two decades ago although I consume the latest management books voraciously. This 2014 book by Professor Vlatka Hluplic didn’t appear on my radar but I had the privilege of meeting the author through my work with the Managing Partners Forum. My usual method of reading such a book is to underline the key points.

Organization 130

Organization Innovation Leadership Management 130