Planview

SEPTEMBER 12, 2023

The past decade of digital transformation has made it clear how difficult innovating at speed can be for organizations mired in legacy systems, technical debt, and disconnected decision making. Yet our study clearly shows that, despite these shortcomings, the data is there for the organization to make the right decisions.

Decision-making 72

Decision-making Digital Transformation Innovation Digitalization 72

Red Star Kim

NOVEMBER 1, 2023

Nervousness – Shyness, modesty, lack of confidence and fear of failure can make fee-earners reluctant to organise meetings to take the next steps in building a potential client relationship. There is rarely a deep understanding of how disparate and disconnected decision-making units are across such large organisations.

Key Account Management 130

Key Account Management Account Management Value Proposition Client Relationships 130

Corporate Visions

JUNE 18, 2020

The post How to Make Virtual Sales Meetings More Engaging and Memorable by Tim Riesterer appeared first on Corporate Visions. But how do salespeople feel about virtual sales meetings, versus in-person presentations? And 83 percent admitted to checking their own email (among other things) during other people’s meetings.

Meetings 103

Meetings Sales Facilitation Decision-making 103

OnStrategyHQ

AUGUST 4, 2023

This introspection helps leaders refine their target-setting approach and make better-informed decisions in the future. Environmental changes can impact an organization’s ability to meet its annual targets. Additional Resources to Consider The post [Q&A] What should we do if we aren’t meeting our annual goals?

Meetings 52

Meetings Decision-making Leadership Organization 52

OnStrategyHQ

AUGUST 26, 2022

How to Communicate Your Core Values. #1 Along with making each values statement clear and concise, this will allow them to be placed on a single page with your mission and vision statement. 4 Make a Core Values Playbook. 5 Integrate a Review into Your Staff Meeting. 2 Ensure They’re in Your One-Page Strategic Plan!

Communication 52

Communication Decision-making Negotiation Meetings 52

Showpad

JUNE 14, 2021

70% of B2B decision-makers say they are open to making new purchases over $50,000 in a fully self-serve or remote fashion, and 27% would spend more than $500,000.*. Previously, a deal’s loose ends were sorted out during in-person meetings where sales reps could fall back on their techniques and experience. But that’s not all.

Meetings 59

Meetings B2C Stakeholders B2B 59

The Center for Sales Strategy

APRIL 2, 2024

They are always in a constant struggle to outperform rivals and meet set goals. For salespersons, coaching can help refine critical skills like negotiation, communication, confidence, and decision-making. Salespeople, just like athletes, encounter setbacks like pressure to perform and rejection in their day-to-day work.

Negotiation 110

Negotiation Decision-making Communication Meetings 110

Planview

OCTOBER 10, 2021

A robust and realistic project management communication plan is essential for project success. This informative and easy-to-read article looks at basic concepts of a project management communication plan, and provides examples, strategies and best practices. What is a Communication Management Plan?

Communication 52

Communication Management Stakeholders Software 52

MTD Sales Training

MAY 10, 2018

One thing many salespeople tell us is that, when they are in a sales meeting, the prospect often will derail the subject or cause objections to be raised. They are trying to see if the product you are selling is going to be right for them and they run the risk of making a decision that may be counter-productive. Happy Selling!

Meetings 65

Meetings Decision-making Sales Training Communication 65

Red Star Kim

MARCH 1, 2024

This is challenging as everyone is time poor and most communications are digital. And we know that face-to-face communication is most effective in building relationships. Building empathy with fee-earners helps us to understand what they expect and any assumptions they may be making about the likely results.

Stakeholders 130

Stakeholders Decision-making Emotional Intelligence Communication 130

Account Manager Tips

NOVEMBER 19, 2022

In a survey of senior executive buyers, Forrester Research asked if sales people are frequently prepared for their meetings. In fact between 70 to 80 percent feel vendors are not prepared for their meetings with senior level executives. Imagine you're at the front of a boardroom about to make a presentation. How do you feel?

Value Proposition 246

Value Proposition Decision-making B2B Meetings 246

Red Star Kim

NOVEMBER 9, 2023

Let it grow like a weed in the garden | Henry Mintzberg ) The way to achieve great employee engagement is addressed in this 2021 book Book review: Influential Internal Communication by Jenni Field (kimtasso.com) ) Think before you plan “Strategy is about outthinking your competition. What is the informal decision-making process?

Strategic Thinking 147

Strategic Thinking Decision-making Innovation Facilitation 147

Red Star Kim

SEPTEMBER 20, 2023

It concentrates on making the first minute of a conversation with a colleague (or client) effective. As such, it addresses two critical elements of good communication – being concise and clear. The techniques should boost your confidence in your communication skills, save you time and improve collaboration.

Communication 147

Communication Meetings Publishing Decision-making 147

Zendesk

JUNE 1, 2022

According to the Zendesk Customer Experience (CX) Trends Report 2022 , only 21 percent of shoppers say companies make it easy to interact with them. The best customer communication strategies arm your team with the tools and knowledge they need to engage with buyers according to their preferred communication methods and channels.

Communication 98

Communication Artificial Intelligence Media Customer Experience 98

Corporate Visions

JUNE 18, 2020

The post How to Make Virtual Sales Meetings More Engaging and Memorable by Tim Riesterer appeared first on Corporate Visions. But how do salespeople feel about virtual sales meetings, versus in-person presentations? And 83 percent admitted to checking their own email (among other things) during other people’s meetings.

Meetings 52

Meetings Sales Facilitation Decision-making 52

Corporate Visions

JUNE 18, 2020

The post How to Make Virtual Sales Meetings More Engaging and Memorable by Tim Riesterer appeared first on Corporate Visions. But how do salespeople feel about virtual sales meetings, versus in-person presentations? And 83 percent admitted to checking their own email (among other things) during other people’s meetings.

Meetings 52

Meetings Sales Facilitation Decision-making 52

Hubspot Sales

MARCH 1, 2018

TED Talks on Communication. How to Save the World from Bad Meetings, by David Grady. How Can Groups Make Good Decisions?, Effective communication helps you forge strong connections, collaborate with internal and external stakeholders, close deals, and convince people to share your views. Listen, Learn.

Communication 111

Communication Decision-making Cybersecurity Meetings 111

Red Star Kim

JANUARY 22, 2024

They are organised into sections: The seller mind shift To see To think: Synthesising your sell To think: Communicating your sell To improve Closing the sale Selling skills The author considers the difference between using our innate natural selling skills compared to learned techniques. And that technology is making some jobs obsolete.

Value Proposition 130

Value Proposition Emotional Intelligence Sales e-Learning 130

Red Star Kim

MARCH 4, 2024

They fear making mistakes and don’t want to appear vulnerable. Their behaviour makes you feel irritated, inferior, worthless and stupid. They may make you feel stifled, stupid or untrusted. You need to avoid making mistakes or paying insufficient attention to detail. Please let me know if you’d like a copy.

Management 147

Management Communication Leadership Digitalization 147

SBI Growth

MARCH 2, 2013

Connecting with customer priorities is what will make win themes the most successful. Schedule a discovery meeting with the buyer. During the meeting you present a partial list from the Evaluation Criteria Matrix. You need a message that makes customers think and relate. But don’t be fooled. Evaluation Criteria Matrix.

Meetings 126

Meetings Value Proposition Decision-making Communication 126

Brooks Group

OCTOBER 18, 2023

Best Practice #1: Deliver Structured Evaluation and Feedback Best Practice #2: Develop Skills With One-on-One Meetings Best Practice #3: Build a Culture With Team Meetings Best Practice #4: Observe Sales Professionals in Action Best Practice #5: Create Career Roadmaps What is Sales Coaching? Anticipate nerves. Structure feedback.

Sales Management 79

Sales Management Management Sales Meetings 79

Account Manager Tips

OCTOBER 11, 2021

You need to take charge, make decisions and set goals for your customers so they can achieve success. What changes should we make? How do we make changes? Not focused on the customer The biggest mistake you can make with clients is to put your needs first. Putting out fires instead of preventing them.

Account Management 246

Account Management Key Account Management Management Suppliers 246

Red Star Kim

MAY 3, 2023

Work roles varied across marketing, business development, PR, internal communications, events, digital and graphic design. Which makes planning difficult and often impacts on project delivery. There’s more about how to frame choices in Book review: Nudge: Improving decisions about health, wealth (kimtasso.com). “To

Stakeholders 130

Stakeholders Digitalization Communication Decision-making 130

Brooks Group

JANUARY 2, 2024

Sales leaders and managers seek individuals who can not only meet targets but exceed them consistently. What makes successful salespeople isn’t just inherent abilities—it’s also their skill set. Let’s dive into the capabilities that make a salesperson truly exceptional and how to develop these qualities in your sales team.

Sales Training 92

Sales Training Decision-making Sales Communication 92

Brooks Group

MARCH 25, 2024

Sales teams that don’t follow their sales process find it difficult to meet sales goals. IMPACT is a straightforward acronym representing the core stages of the sales process : Investigate, Meet, Probe, Apply, Convince, Tie-It-Up. The data backs this up. Research shows that sticking with a sales process correlates with success.

Negotiation 81

Negotiation Sales Training Decision-making Sales 81

Nutshell

MAY 20, 2024

The lousiest part is that it could all have been avoided with a simple call or meeting and a series of sales discovery questions at the start. That’s not to say that setting up a meeting with your new prospect and firing away with a list of questions about their business is necessarily the answer.

Sales 71

Sales Decision-making Meetings CRM 71

Mike Kunkle

OCTOBER 8, 2023

Keep this in mind as you read this article, and adapt and adopt what makes sense for you in your current context. Product ensures that solutions meet the demands of the marketplace. It’s not just about listing features, but about communicating the core of your offerings and the problems they solve.

Customer Experience 277

Customer Experience Decision-making Profitability Marketing 277

Hubspot Sales

SEPTEMBER 11, 2023

Introduce your closing strategy in the first sales meeting. Here, we'll give some more context about why closing strategies can be uncomfortable, review why covering your process in your initial meeting is best practice, and go over some tips on how to execute this strategy effectively. Fear of Rejection. Awkward Nature of the Process.

Meetings 110

Meetings Decision-making Software Software 110

Sales Gravy

SEPTEMBER 16, 2023

Building a strong sales culture means aligning goals and KPIs across departments, and promoting a team sport mentality that encourages collaboration and communication. Sales professionals must leverage multichannel, multilayer engagement for reaching decision-making committees.

Customer Experience 96

Customer Experience Marketing Prioritization Sales 96

DemandFarm

OCTOBER 3, 2023

Customer centricity demands that the customer is the focal point of all decisions related to delivering products, services and experiences to create customer satisfaction, loyalty and advocacy.” Data and Insights Customer data and insights provide valuable information for decision-making.

Decision-making 98

Decision-making Innovation Customer Experience Profitability 98

Hubspot Sales

NOVEMBER 22, 2023

Ultimately, to achieve consistent growth and stay ahead of the competition, businesses must streamline their sales operations, focus on nurturing customer relationships , and make data-driven decisions. Identify bottlenecks, track key metrics, and make data-driven decisions to close deals faster.

CRM 98

CRM Decision-making Sales B2C 98

Brooks Group

MAY 14, 2024

When you take the time to actively listen and ask the right sales discovery questions , you gain valuable insights into their motivations, priorities, and decision-making criteria. They likely have budgeted funds available, the authority to make purchasing decisions, and an active project or pain point driving them to explore options.

Sales Training 90

Sales Training Decision-making Meetings Prioritization 90

Nutshell

MAY 20, 2024

Whether you’re a solopreneur, email marketer, or sales representative, this guide will help you write better subject lines that make your emails more clickable and drive business growth. Emojis: Emojis can make your email stand out from the rest. A good goal is around 60 characters. The examples below provide some inspiration.

Sales 71

Sales Meetings CRM Decision-making 71

Red Star Kim

FEBRUARY 12, 2024

Understand their decision-making process. Meet their needs. Make an emotional connection – Connect with your reader. Use inclusive language – Remove words and phrases that put people off Reduce – Make it more concise. Make it scannable – Are there sufficient sub-titles and sub-headings? Be evocative.

Media 130

Media Financial Services Advertising Decision-making 130

Nutshell

MAY 20, 2024

Whether you’re a solopreneur, email marketer, or sales representative, this guide will help you write better subject lines that make your emails more clickable and drive business growth. Emojis: Emojis can make your email stand out from the rest. A good goal is around 60 characters. The examples below provide some inspiration.

Sales 62

Sales Meetings CRM Decision-making 62

Zendesk

FEBRUARY 21, 2024

In today’s virtual world, inside and outside sales teams play crucial roles—making it important for your business to incorporate them into your modern sales strategy. Inside sales is the process of selling remotely over various communication channels, like phone , email , messaging , or social media. What is outside sales?

Sales 52

Sales Computers and Electronics Decision-making Software 52

The Center for Sales Strategy

JUNE 30, 2022

It is certainly true that decision makers have more requests for their time today than ever before, which makes breaking through the clutter harder.

Decision-making 113

Decision-making Communication Meetings Sales 113