Red Star Kim

OCTOBER 13, 2023

Our focus was on the accelerating change in the market, the professions and marketing and the challenge this presents in anticipating future training needs. These are not aligned to professional services marketing. They focus on marketing rather than business development. What are soft skills?

Supply Chain 162

Supply Chain Emotional Intelligence Construction Innovation 162

Red Star Kim

DECEMBER 5, 2023

In November it was a full house for the PM Forum’s Proactive marketing and business development executive online workshop. Proactive marketing and business development executives – CRM, internal engagement and career insights. CRM and Marketing Automation Software for SMBs | Act! However, there are limitations compared to Canva.

CRM 130

CRM Marketing Interpersonal Skills Client Relationships 130

Red Star Kim

OCTOBER 10, 2023

Future Skills Bernard Marr is a futurist, strategic advisor to many of the world’s best-known organisations and award-winning author of new book “ Future Skills: The 20 Skills and Competencies Everyone Needs to Succeed in a Digital World” (Wiley, £18.99).

Artificial Intelligence 130

Artificial Intelligence Emotional Intelligence Decision-making Digitalization 130

Red Star Kim

OCTOBER 1, 2023

Related posts How to start conversations that get results (kimtasso.com) September 2023 The EAST framework for behavioural nudges in marketing? Typically, humans recover from these states quickly although trauma can fix people in one of these modes.

Leadership 147

Leadership Emotional Intelligence Performance Review Communication 147

Red Star Kim

OCTOBER 19, 2023

Some were fortunate to receive full details from the firm’s CRM supported by analytics showing digital activity and enquiry details. 17% I know a few stories (we have some case studies) 83% I don’t know any stories at all Are your marketing systems integrated with your sales plans and activities?

Emotional Intelligence 130

Emotional Intelligence Value Proposition Decision-making Digitalization 130

Red Star Kim

SEPTEMBER 22, 2022

Client service and sales opportunities for professionals in the digital age” some key issues emerged: Telephone skills: Anxiety, voice, etiquette and the client experience. All communications were disrupted during lockdown – the telephone once again became a valuable means of communications in the absence of face-to-face meetings.

Emotional Intelligence 130

Emotional Intelligence Communication e-Learning Digitalization 130

Red Star Kim

MARCH 1, 2024

This is challenging as everyone is time poor and most communications are digital. And we know that face-to-face communication is most effective in building relationships. An introduction to emotional intelligence (EQ) and empathy (Video) (kimtasso.com). This way we build mutual understanding and empathy.

Stakeholders 130

Stakeholders Decision-making Emotional Intelligence Communication 130

Red Star Kim

NOVEMBER 1, 2023

At the recent PM Forum workshop on “Selling processes and sales skills for marketing and business development professionals” we focused on sales and selling challenges in professional services. Disconnection – Often the marketing (lead generation) and sales processes (lead nurturing and conversion) are disconnected.

Key Account Management 130

Key Account Management Account Management Value Proposition Client Relationships 130

Red Star Kim

AUGUST 14, 2023

Lawyers (compliance, anti-trust, commercial litigation, personal injury) and marketing professionals joined me at a recent MBL workshop on writing. An introduction to emotional intelligence (EQ) and empathy (Video) (kimtasso.com). How can I improve my cross cultural communication (kimtasso.com) Curiosity Humans are curious.

Artificial Intelligence 130

Artificial Intelligence Value Proposition Media Emotional Intelligence 130

Red Star Kim

SEPTEMBER 5, 2023

There’s information about Howard Gardener’ multiple intelligences and emotional intelligence. And guidance on making best use of digital training technologies. Topics include: Professional and Practical skills for Marketing & BD Assistants, The Proactive Marketing Executive and Future Marketing Manager.

Facilitation 147

Facilitation e-Learning Emotional Intelligence Key Account Management 147

Red Star Kim

JANUARY 22, 2024

I also wrote a blog post about one of Helen’s digital products here: System review: CogniClick for instant, personalised research (kimtasso.com) ) Further details of the author: Helen Kensett | LinkedIn Overview This simply but powerfully illustrated little black book comprises 260 pages. What are their future market trends?

Value Proposition 130

Value Proposition Emotional Intelligence Sales e-Learning 130

Red Star Kim

OCTOBER 16, 2023

10 reasons why (kimtasso.com) Marketing planning in a nutshell – simple and complex plans (kimtasso.com) Data and systems It was good to have a sprinkling of IT geeks (their label not mine!) Sidestep the slew of ideas and focus on a few, well-proven approaches to developing more referrals. And co-create a plan. amongst us.

Management 130

Management Emotional Intelligence Onboarding Communication 130

Red Star Kim

FEBRUARY 15, 2024

MBD executives, advisors, managers, client services executives and BDMs from law firms, economics and management consultancies joined a PM Forum workshop on “Coaching and Consulting Skills for Marketing and Business Development”. We tackled delegate questions as well as coaching and consulting scenarios along the way. | Consultancy.uk

Facilitation 130

Facilitation Decision-making Emotional Intelligence Acquisition 130

PandaDoc

JANUARY 27, 2020

Emotional Intelligence for Sales Success: Connect with Customers and Get Results. Empathetic sales, like marketing, is the answer to solving tough business challenges and growth. Colleen is a maverick and an intelligent leader. Authentic communication. By: Colleen Stanley.

Emotional Intelligence 121

Emotional Intelligence Artificial Intelligence Sales Negotiation 121

Arpedio

JANUARY 5, 2024

Consistent Communication : Keeping in touch with clients, providing updates, and being responsive to their queries plays a crucial role. The Role of Emotional Intelligence in Sales Relationships Emotional Intelligence (EI) is crucial in sales, acting as a bridge between understanding customer needs and responding to them effectively.

Management 52

Management Emotional Intelligence Client Relationships Sales 52

Mercuri International

MAY 22, 2024

This preference highlights the effectiveness and adaptability of virtual selling strategies in today’s evolving market environments. Technological Advancements : Rapid technological developments have introduced numerous improved tools for remote communication and interaction with customers. This quickly shifted.

Virtual Selling 52

Virtual Selling Sales Artificial Intelligence Emotional Intelligence 52

PandaDoc

MAY 13, 2024

Sparkling marketing? Whatever the case, understanding the aspects of psychology in selling and buying allows businesses to use these hidden triggers to craft more compelling marketing messages and successfully close deals. Ditch the guesswork and dive into market research, customer data, and direct engagement. Is it pure luck?

Emotional Intelligence 52

Emotional Intelligence Decision-making Sales e-Learning 52

MDI Training

NOVEMBER 14, 2023

While AI can assist to some extent in identifying individual strengths and weaknesses , the interpersonal and emotional intelligence required for effective coaching is a capability that AI has not yet fully achieved. Coaching potential This is one of the biggest challenges for AI. Who do we delegate to?

Leadership 52

Leadership Artificial Intelligence Digital Transformation Co-Creation 52

Red Star Kim

OCTOBER 24, 2022

Last week, we welcomed UK and international delegates to a PM Forum digital workshop on “Selling Processes and Sales Skills for Marketing and BD Professionals”. Integration with marketing. Some fee-earners rely on marketing processes to generate leads and manage the initial stages of lead nurturing.

Meetings 100

Meetings Value Proposition Key Account Management Account Management 100

Nutshell

APRIL 29, 2024

Best software for marketing and email automation Marketing and email automation software can help SMBs streamline their processes. out of 5 stars Another excellent marketing software for SMBs is MailChimp. out of 5 stars Here at Nutshell, we also offer a world-class email marketing platform. Find out here. LEARN MORE 17.

Software 71

Software Software Small Business CRM 71

MDI Training

SEPTEMBER 29, 2023

As part of this interview series, we want to get a clearer picture of artificial intelligence and talk about leadership over the next few years. Read this interview to join us in broadening your digital horizons and gaining more insight into the complexities of AI transformation. First of all, please introduce yourself.

Artificial Intelligence 52

Artificial Intelligence Leadership Digital Transformation Digitalization 52

Apptivo

AUGUST 8, 2022

Customer facing jobs refers to the frontline jobs that require working directly and communicating in real time with the customers. Marketing team found a great way in promoting the brand. Emotional intelligence. The customer facing teams need to find a way to react to the emotions of the customer in a prompt manner.

Emotional Intelligence 52

Emotional Intelligence Media CRM Communication 52

Red Star Kim

APRIL 24, 2023

Earlier in April I ran a public MBL “Pick up the phone – Client service and sales opportunities for professionals in the digital age” online training workshop. Delegates from accounting and law firms were in client service, marketing/business development and fee-earning roles.

Emotional Intelligence 26

Emotional Intelligence Financial Services Decision-making Digitalization 26

PandaDoc

MAY 28, 2024

Greater customer loyalty and retention: Reps communicate and interact with customers with authenticity. Competitive advantage: A consultative approach better aligns your business with current market trends. Teach prospective buyers about what’s available on the market and (hopefully) how your solution is best.

Sales 52

Sales e-Learning Healthcare Software 52

Hubspot Sales

APRIL 4, 2023

In one of my first jobs, I helped to develop a digital marketing campaign for a small business that grew its revenue by 15% within eight months. For instance, a marketing consultant may say, "One of the biggest challenges I see is that consumers want more personalization. Why are you the best person for this position?

Supply Chain 102

Supply Chain Leadership Construction Artificial Intelligence 102

Zendesk

APRIL 26, 2021

What started as a global health crisis became the accelerant in our transition to a truly digital-first world. Communication skills. Customer service messaging skills include: Clear written communication. Part of that requires interpersonal skills and emotional intelligence. Messaging skills. Data centricity.

Interpersonal Skills 98

Interpersonal Skills Software Software Remote Working 98

PandaDoc

APRIL 24, 2023

This could take the form of team sales training, working with marketing to implement helpful resources, or integrating sales collaboration tools into your tech stack, among other things. A successful leader also has excellent people skills and emotional intelligence, meaning they know how to get the best out of their sales teams.

Sales 52

Sales e-Learning Onboarding Software 52

Account Management Skills

MARCH 2, 2021

?. Sam Bridger is an interim Marketing Director and consultant. She has worked in marketing for over 25 years, 14 of which have been spent as interim marketing director. But I just thought it was really interesting because Sam has worked predominantly on the client side, in very senior level marketing positions.

Marketing 52

Marketing Account Management Meetings Media 52

CMOE

AUGUST 24, 2022

The ability to listen goes hand in hand with effective communication. You need to be able to communicate your views, but you also need to listen carefully to what others have to say. Communication. Communication is a crucial interpersonal skill for every career. Verbal and Written Communication. Active Listening.

Interpersonal Skills 11

Interpersonal Skills Emotional Intelligence Negotiation Leadership 11

Account Management Skills

MAY 25, 2021

So we are a full service marketing agency. So we do creative, digital, web, and video. And yeah, so certainly in the last year and a half, we’ve had a really heavy focus on digital and digital transformation. And I then went into an agency for my first six months at a university as an internal marketing exec.

Account Management 52

Account Management Management Digital Transformation Digitalization 52

Account Management Skills

JUNE 22, 2021

And that’s why we do emotional intelligence a lot. So you’ve mentioned emotion that you work on the emotional intelligence, do you feel that that exploration helps them to overcome that particular fear? Or it could be like, self doubt, or low self regard. And I think a lot of people must have that.

Emotional Intelligence 52

Emotional Intelligence Account Management Banking Management 52

SmartKarrot

SEPTEMBER 18, 2020

CX teams around the globe have to adapt quickly amidst market volatility and enhanced uncertainty. Connect and Care Accelerate digital channels Envisage monetary expenses Networking and Socializing Yes to Active Listening Communicate and Inform. Aside from this, use your emotional intelligence. Connect and Care.

Customer Experience 10

Customer Experience Emotional Intelligence Digitalization Communication 10

PandaDoc

JULY 11, 2022

In short: While great talent exists, sales is a hyper-competitive job market with a relatively high turnover rate. Sales experience matters, but there are other qualities to look for in a sales candidate: Grit Coachability Composure Efficiency Persistence Emotional Intelligence Self-Awareness. So, what does this mean for you?

Sales 52

Sales Emotional Intelligence Decision-making Software 52

Account Management Skills

MARCH 16, 2021

Rory Sutherland, Vice Chairman of Ogilvy said this about Martin’s company: “Gap In the Matrix is one of a tiny number of people in the world who understands that it is psychology which offers the greatest potential to revolutionise marketing in the next ten years and beyond.”. Why measuring impressions isn’t useful. *

Advertising 40

Advertising Decision-making Profitability Marketing 40

SalesGlobe

SEPTEMBER 13, 2023

Markets sent over some of your notes and some of the information from that class that you went to and I was wishing that I was a Tar Heel. Arvind Malhotra But closer to home, more digital quasi technology. I was talking to our director of marketing here at Sales Globe, and he plays a lot with an AI. And Mark and Michelle.

Sales 52

Sales Decision-making Internet Emotional Intelligence 52

Account Management Skills

OCTOBER 4, 2021

Robert is the founder of Solomon Strategic, and he provides marketing counsel to ad agencies, clients, and those in marketing looking for behaviour change. Robert, in his career, was a senior executive at several US based international advertising and marketing agencies. Having the courage, the bravery, the emotional.

Advertising 52

Advertising Account Management Management Emotional Intelligence 52

Hubspot Sales

MAY 12, 2022

Social media accounts, websites, digital portfolios, blog articles, and the various ways you communicate all contribute to your unique identity and image. Imagine if Elon Musk started sharing inspirational tweets full of empathy and emotional intelligence. Unaware of your personal brand? Is this a person I can depend on?

Emotional Intelligence 136

Emotional Intelligence Transportation Value Proposition Financial Services 136