Help Scout

AUGUST 22, 2023

Managing customer interactions across an organization isn’t easy, but customer communications management software can help! Here are seven great tools to try. Read the full article

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Strategic Planning and Management Insights

AUGUST 15, 2019

Communication is such an overlooked component of leadership and business, even though you spend so much time doing it. Improving your communication by 10 or 20% can give you extra hours every day to do things, move your team forward, and be the great leader that you are.

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MDI Training

MARCH 14, 2024

Organize Your Team in a Hybrid Workplace Prefer to listen to the article? Organize Your Team in a Hybrid Workplace In his new Rise Course, our MDI trainer and partner Peter Grabuschnig shares all his knowledge on Hybrid Leadership. Are they all known, intentional , and communicated ? This includes how we organize our work.

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Insightly

MARCH 25, 2024

Unsurprisingly, CRM, or Customer Relationship Management , is the foundation of any successful sales and marketing strategy. At the heart of CRM lies lead management —a process that involves capturing, nurturing, and converting leads into loyal customers. What is Lead Management? What is a CRM? Let’s start with the basics.

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Arpedio

MARCH 6, 2024

In today’s competitive business landscape, effective account management plays a pivotal role in fostering long-term client relationships and driving sustainable growth. Account management involves the strategic management of client accounts to ensure their needs are met, their expectations are exceeded, and their businesses thrive.

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PandaDoc

APRIL 29, 2024

The main benefits of data room index are increased searchability, speed, transparency, automation and enhanced communication. Efficient communication A logical data room structure enhances communication within all members and assigned users. And better communication works hand-in-glove with optimized collaboration.

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Sales Gravy

NOVEMBER 20, 2023

On this episode of the Sales Gravy Podcast, Jeb Blount and Will Frattini, Head of Enterprise Revenue & Growth at Zoominfo, take on account management and account expansion selling. You'll learn why a focused and intentional account management strategy is essential for net revenue retention and account expansion.

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SalesGlobe

AUGUST 30, 2023

The modern sales organization is a hybrid one. These factors are making a hybrid sales organization ubiquitous. What is really changing with the modern sales organization, and ultimately, how does this impact total rewards? For the sales organization, the biggest challenge is upward mobility. It’s become a blend of both.

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AchieveIt

MARCH 25, 2024

Let’s dive into how you can master remote change management as we share practical strategies for successful business transitions. Remote change management involves directing and controlling change processes without the luxury of traditional in-office interactions.

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Red Star Kim

SEPTEMBER 26, 2023

As well as rational approaches (we considered several change management methodologies including Kotter’s), both elements involve engaging emotions and taking people on the change journey. Nurture a change management movement – From “Let it go” to “Let it grow”. Nurture a change management movement – From “Let it go” to “Let it grow”.

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Insightly

MARCH 11, 2024

You’ll also hear almost any professional is willing to share what CRM or customer relationship management software they are using, since the CRM is a must-have, and is typically the lifeblood of a business. Let’s explore the different roles in an organization and how CRM looks to each.

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Arpedio

MARCH 6, 2024

Account management serves as the backbone of successful businesses, playing a pivotal role in fostering lasting relationships with clients or customers. At its core, account management involves the strategic oversight and nurturing of client accounts, aiming to maximize their value and satisfaction.

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AchieveIt

MAY 22, 2023

Here are a couple of scenarios you’re likely to be familiar with: Scenario 1: Your organization is full of people who do their jobs, but they don’t really understand why they’re doing it. Scenario 2: Your organization communicates the strategic plan to the team. The same can be said for your internal communications plan.

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Arpedio

MARCH 8, 2024

Effective Business Relationship Management Strategies Explore the ARPEDIO platform ← Back to blog Table of Contents In today’s dynamic business landscape, the capacity for relationship building and partnership development is more than a nicety—it’s a sturdy keystone of enduring organizational success.

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Arpedio

MARCH 5, 2024

In the intricate dance of business success, one partner often overlooked is account management. In this digital age where competition is fierce and customer expectations are soaring, the need for robust account management strategies has never been more pronounced.

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Strategic Communications

SEPTEMBER 16, 2021

I’m often surprised that the most overlooked audience, when it comes to communicating with key constituents, is the internal or employee audience. Companies are generally pretty good about recognizing that they need to communicate with customers and prospects, but employees tend to be an afterthought. their benefits?

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AchieveIt

JANUARY 16, 2024

In the modern business environment, implementing a successful change management strategy is crucial. A good change management strategy includes methods, strategies, and plans for smoothly adopting new initiatives. In this article, we’ll share essential tips for effective change management.

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Envisio

JUNE 28, 2023

Strategic planning is a key tool for running an effective public sector organization. When done correctly, it turns today’s vision into tomorrow’s reality–but in order to meet the goals in the plan efficiently, these organizations need a management reporting system that helps them implement their plan.

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Strategic Communications

JULY 19, 2022

I gave a presentation on employee communications recently to a group of about 80 HR people representing about 60 different organizations. I asked the group, through a show of hands, to indicate how many had an internal communication plan. Don’t Just Communicate—Communicate Strategically!

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The Chapman Group

DECEMBER 8, 2020

It is understood that within many organizations there are existing account managers who have either been trained or who are extremely gifted and intuitive in the art and science of strategic account management. These are often the top achievers in the organization.

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Strategic Communications

OCTOBER 5, 2021

Effective corporate communication has always been important. It’s critical that corporate communications and HR staff work together to create a strategy and plan for moving forward. Strategizing for Internal Communication Success. My first task was to create an internal communication plan for the organization.

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Sales Outcomes

SEPTEMBER 18, 2023

Change is often necessary, but change needs managing. For sales leaders to change, the leadership team must commit to providing change management and enablement support to front-line sales leaders who will drive the change. For salespeople to change, sales leaders must change. “Just do it” is not alignment.

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Arpedio

FEBRUARY 20, 2024

What is Relationship Management? Relationship Management can be described as the strategic process of understanding, organizing, and nurturing relationships with stakeholders to drive positive outcomes and achieve business objectives. Book demo The post Relationship Management – What is it?

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OnStrategyHQ

JULY 14, 2023

Play Watch the video Q: How much time should I spend measuring and communicating my progress? BUT, creating the narrative surrounding your numbers and strategy takes more time and is much more valuable to your strategic management process. Finding the right balance is crucial when measuring and communicating strategy and progress.

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AchieveIt

SEPTEMBER 13, 2023

Yet, businesses and organizations in a wide variety of industries are adding Chiefs of Staff to their employee censuses. Through a detailed understanding of each department individually, Jordan can build a strategic plan that simultaneously accomplishes the department-level goals while pushing the entire organization forward.

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Planview

AUGUST 16, 2022

A connected services organization is one in which systems, data, work, people, and customers are integrated and aligned, in order to establish a critical link in the organizational chain that joins customer and solution value. Optimized Resource Management. Enhanced Customer Experiences. Improved Revenue.

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Strategic Planning and Management Insights

MARCH 6, 2023

SME Strategy is a strategy consulting firm that specializes in helping organizations align their teams and operations around a shared vision, mission, values, goals, and action plans. The success of your organization is heavily reliant on its ability to effectively implement its strategic plan.

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Planview

MAY 26, 2023

In this post, you’ll jump back into the story of a large biotech company undergoing transformation the intelligent way – by leveraging the principles of organizational change management. With the five steps outlined below, you’ll dig into the company’s organizational change management strategy and actionable tactics.

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Hubspot Sales

JUNE 15, 2022

Zoom, Skype, Google Hangouts, and other means of virtual communication were present before the coronavirus pandemic, but they were all underutilized. However, the pandemic forced us to embrace these tools and find new ways of communicating and collaborating through them. Is one better than the other? We won't share our opinion on this.

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Nutshell

JANUARY 17, 2024

Every project management team needs critical customer information and collaboration from other departments to be successful. Using a CRM in project management could be the answer you need for ultimate inter-departmental cohesion. Keep reading to learn more about CRM project management and what it can do for your team’s productivity.

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Strategic Communications

JULY 28, 2021

The speed of communication in the 21st century is fueled by “citizen journalists” and crowdsourcing. So what should you do if your company, its products, services, or people become the target of negative communication? In the “old days,” organizations would sit back and hope the story would go away.

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ClearPoint Strategy

SEPTEMBER 28, 2021

Healthcare project management can be intense. Like other organizations, hospitals that practice effective project management will benefit from lower costs and improved outcomes. But patient well-being is also a factor, which makes project management in healthcare more complex—and very important. Click To Tweet.

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Strategic Communications

JUNE 10, 2021

There is no such thing as “the best” communication channel whether considering internal channels for employee communications or external channels to connect with customers and potential customers. 8x8w – Communication Best Practice. Synchronous messaging, like town hall meetings, one-on-ones, etc.,

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Arpedio

DECEMBER 15, 2023

Account management is a crucial component of any successful business. But what is account management exactly? This involves identifying their needs, communicating effectively, and providing value through customized solutions. Put simply, it’s the process of building and maintaining strong relationships with your clients.

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ClearPoint Strategy

JULY 7, 2021

If there is one phrase that represents both enormous potential and challenges to organizations today, it is big data. We have more and more data available to us every day and many companies are stymied by the sheer volume of managing it. Each of these has its own purpose and communicates specific types of data: Finance Dashboards.

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