Nutshell

JANUARY 17, 2023

What is CRM? CRM software, short for customer relationship management software, is used to manage, analyze and understand customer interactions by storing and organizing business data. CRM systems also include the ability to report, visualize and forecast data to improve their customer workflows. What can a CRM do?

CRM 62

CRM Software Software Communication 62

Nutshell

MARCH 8, 2023

As a sales manager, you want to make sure your team has everything they need to succeed. The answer is resource management skills—a crucial but often overlooked skill in the sales manager’s toolkit. Table of Contents What is resource management for sales?

Sales Management 62

Sales Management Management Sales CRM 62

Miller Heiman Group

APRIL 13, 2020

Sales managers normally face a trifecta of shifting demands from buyers, their direct reports and their organization. The COVID-19 pandemic gives sales managers the perfect opportunity to work toward transforming into more capable leaders. Shift From a Sales Manager’s Mindset to Sales Leader’s Mindset.

Sales Management 110

Sales Management Management Sales Decision-making 110

Zendesk

SEPTEMBER 24, 2021

However, remote sales teams have a bigger hurdle when it comes to forging genuine human connections—and not just between sales representatives and customers, but also between one another. How to build a remote sales team. There are many budgetary and logistical questions to consider when building a virtual sales team.

Leadership 52

Leadership Management Sales CRM 52

Hubspot Sales

AUGUST 22, 2018

Sales manager job description. Sales managers are responsible for helping their reps meet individual quota, getting the team to hit quota, forecasting sales and running sales reports, providing mentorship and training, recruiting, hiring, and onboarding new salespeople, and more. Company description.

Sales Management 140

Sales Management Management Sales Onboarding 140

Hubspot Sales

JULY 9, 2019

Although factors like your product line, buyer personas, and brand awareness are important, sales managers are also critical to the success of any business as they have the potential to unlock huge returns that impact the business's bottom line. Onboarding and training new hires is another sales management responsibilities.

Sales Management 122

Sales Management Management Sales Onboarding 122

Hubspot Sales

MAY 29, 2019

So you’ve just been promoted to sales manager -- congratulations! In your first three months as a manager, you’ll have to learn an entirely new set of processes -- some related to sales, some not. Assess your strengths as a manager. What is your management style? The book focuses on knowing yourself. “One

Sales Management 126

Sales Management Management Sales Meetings 126

Nutshell

SEPTEMBER 9, 2020

Sales managers are responsible for growing revenue. That means 1) providing sales reps with the guidance they need to continuously improve, 2) building a sales process that gives reps the best chance at closing each lead, and 3) understanding which efforts are moving the needle and which are a waste of energy.

Software 71

Software Software Sales Management Management 71

Insightly

AUGUST 28, 2023

We all know that the primary function of a customer relationship management (CRM) system is to collect, organize, and manage your customer-related data. You also need to understand what your CRM data is telling you. That’s where CRM reports come in. What is a CRM report?

CRM 52

CRM Decision-making Investors Profitability 52

Nutshell

MARCH 11, 2019

You’ve probably just landed a new sales leadership role, and you want to make the transition as successful as possible. While this is an exciting time for you, it’s also a time of change for your sales reps. Adjusting to a new sales manager can be difficult, especially if the last person in charge was well-liked by the team.

Sales Management 103

Sales Management Management Leadership Sales 103

Apptivo

JUNE 22, 2022

Customer relationship management (CRM) is a whole new specialization in business management that is created specifically for this purpose. CRM systems are software suites that enable you implement your CRM strategy. CRM systems are software suites that enable you implement your CRM strategy.

CRM 52

CRM Customer Experience Software Software 52

Insightly

FEBRUARY 9, 2023

A Customer Relationship Management (CRM) platform is a tool that helps sales, marketing, and operations teams centralize customer data, streamline business processes and automate marketing efforts. The use of CRM software helps teams stay aligned, reducing the risk of information silos.

CRM 52

CRM Sales Decision-making Communication 52

Nutshell

MARCH 23, 2018

What is CRM? Even if you’ve never used a CRM before, you’ve probably heard the term echoing through your industry. You know that many companies (including your competitors) are implementing CRM software because it saves time and drives sales. But what is CRM? CRM isn’t simply an address book.

CRM 104

CRM Software Software Communication 104

PandaDoc

SEPTEMBER 2, 2020

This is understandable when you consider that data shared in the Harvard Business Review suggests that 90% of decision makers won’t respond to cold calls, according to Sales Leadership Forum. Compounding this issue is sales reps can spend up to 40% of their time looking for somebody to call, according to Insidesales.

Sales Management 98

Sales Management Management Sales Publishing 98

Hubspot Sales

FEBRUARY 12, 2018

Questions for Interviewing a Sales Manager. Why do you want to be a sales manager? Pretend I'm a sales rep who has missed quota three months in a row. Not to mention those chosen to lead the sales team actually take a pay cut -- often earning less than their direct reports. Tell me about yourself.

Sales Management 142

Sales Management Management Sales Decision-making 142

Hubspot Sales

JUNE 29, 2018

One-on-One Meeting Questions. A few years ago, I wrote the book 1-on-1 Management: What Every Great Manager Knows That You Don’t. In my experience, one thing great managers understand that their ineffective counterparts do not is the value of one-on-one meetings. Tell me about last week.". What about this week?

Meetings 99

Meetings Construction Sales Management Management 99

Hubspot Sales

JULY 27, 2023

Finding Time to Engage in Sales While it might seem paradoxical, sales reps spend only a third of their workweek actively selling. Mostly, strategic and administrative tasks like: Participating in internal meetings. Drafting up sales reports. Working on sales collateral like pricing, proposals, and outreach messages.

Leadership 88

Leadership Artificial Intelligence Decision-making Healthcare 88

Hubspot Sales

MARCH 2, 2018

So, you think you want to be a sales manager? If you’re an individual top-performing contributor in your sales organization and you’re thinking of applying for a sales manager role, let me give you a bit of a reality check first. Check out my book on running a human-centric sales process that'll win more customers.

Sales Management 108

Sales Management Management Sales Leadership 108

Hubspot Sales

JUNE 26, 2023

While a lead generation specialist can make anywhere from 10-50 cold calls a day, depending on their target, contacting prospects can also take place over email — whether for a follow-up or to book a meeting with someone on the sales team. A CRM tracks all interactions and contact information for potential and existing customers.

CRM 95

CRM Communication Account Management Leadership 95

Insightly

APRIL 10, 2024

The list of episodes includes thought leadership concepts, deep dives into recent research, and practical, how-to guides that listeners can put into practice immediately. This collection has technical CRM experts talking about getting your tech stack right from the start, and advice on compensation from a leader in sales recruiting.

Marketing 52

Marketing Healthcare CRM Media 52

Upland

OCTOBER 21, 2022

As account planning seeks to change the entire mindset of the organization to make it act and think differently, leadership must be excited about the opportunity to change and grow. . Account planning is more critical today for anyone involved in complex B2B sales cycles. Leadership Must Be Bought In . These include: .

Account Planning 195

Account Planning Leadership Software Software 195

Hubspot Sales

APRIL 5, 2023

Glassdoor estimates that inside sales reps often have a take-home pay of $70,000, including commission and bonuses. Outside sales representative positions include some travel time to meet with buyers and pitch products. Glassdoor predicts the average yearly salary of an outside sales rep to be $72,000.

Software 118

Software Software Sales Meetings 118

ProlifIQ

FEBRUARY 8, 2023

Where are you as a company not meeting business requirements for your customers? This is essentially the industry standard way a sales team and customer success managers think about account management. The customer success manager is (obviously) responsible for customer success.

Account Planning 52

Account Planning CRM Customer Success Decision-making 52

Brooks Group

DECEMBER 27, 2022

Obviously, this can be broken down into monthly or annual goals and can be applied to an individual sales rep, sales manager, regional manager, or the company as a whole. For our purposes, we will be discussing sales goals as they relate to the sales manager. All calls are not created equal.

Sales 78

Sales Sales Leadership Leadership CRM 78

Hubspot Sales

MAY 5, 2020

For many leaders, when we hear the term remote sales management, our blood pressure starts to rise. Sales teams are hard enough to manage already, let alone remotely.". Let’s explore some crucial components you can keep in mind when constructing your own sales enablement strategy. There is no need to fear.

Sales 105

Sales Sales Leadership Leadership Remote Working 105

Brooks Group

JANUARY 24, 2024

This is good news for B2B sales teams that have faced economic headwinds, shrinking customer budgets, and delayed or canceled purchasing decisions. But even throughout this tough period, some sales organizations have found a way to meet or exceed targets—and feel confident in their ability to do it again this year.

Supply Chain 97

Supply Chain Negotiation Sales CRM 97

Hubspot Sales

JULY 11, 2019

Your sales team is working harder than ever to differentiate your product or service and close new business. In fact, HubSpot research shows 72% of companies with less than 50 new opps were unable to meet their goals. You want someone who will be able to evolve or reinforce existing sales processes and implement new ones.

CRM 111

CRM Sales Finance Leadership 111

Nutshell

MAY 20, 2024

Looking for an easy-to-use CRM with all the features you need to boost sales? But are you fulfilling your leadership role to its full potential? The power of vulnerability | Brené Brown | TED With a growth mindset, Brené Brown guides you on a journey of stepping up and into brave leadership based on authenticity and integrity.

Small Business 71

Small Business e-Learning Profitability Leadership 71

Hubspot Sales

OCTOBER 28, 2020

How has your sales leadership style changed this year? As companies are facing uncertainty with their ability to operate and sell their products, effective leadership may have a whole new set of requirements. It’s time to rewrite the sales leadership rulebook. Sales Leader Priorities for 2021.

Prioritization 103

Prioritization Leadership Sales Sales Leadership 103

Hubspot Sales

JANUARY 16, 2018

First, millennials are becoming a larger and larger part of your sales team. Right now, they’re probably SDRs and AEs -- with a few ambitious ones holding management or even director roles. But in eight years, millennials may hold half of your leadership positions. Accountability (via your CRM). A flexible strategy.

Sales 121

Sales CRM Sales Management Leadership 121

SalesPop

JANUARY 21, 2023

Let’s see how this should happen, and again we’ll provide examples from Pipeliner CRM. Note that I’m addressing larger companies, with established sales teams, that require care when implementing automation. Too many companies make a rapid, shallow choice of a CRM system and implement it. Now, what about your preferences?

CRM 98

CRM Decision-making Software Software 98

ProlifIQ

NOVEMBER 15, 2022

Tier your top accounts and align with key account managers and sellers to decide if they’re who you should be pursuing as customers. Has there been a leadership change along with shifting initiatives? It’s time to do some research, align with marketing, and build out that account in your CRM. Don’t know? Tools of the trade: .

Account Management 52

Account Management Stakeholders CRM Key Account Management 52

Insightly

DECEMBER 2, 2021

Improved lead management . Your junior sales team likely spends the bulk of their time qualifying leads. They use an integrated CRM , online research, email, and phone conversations to determine if leads have the potential to turn into customers. A trade show can be a way for a potential customer to meet your team.

Marketing 98

Marketing Sales CRM Sales Management 98

Insightly

DECEMBER 2, 2021

Improved lead management . Your junior sales team likely spends the bulk of their time qualifying leads. They use an integrated CRM , online research, email, and phone conversations to determine if leads have the potential to turn into customers. A trade show can be a way for a potential customer to meet your team.

Marketing 95

Marketing Sales CRM Sales Management 95

Hubspot Sales

MAY 9, 2022

Taking the reins doesn't come naturally to everyone, and even born leaders might need a little guidance when transitioning into a sales management role. That's why we put together a list of some key tips aspiring sales leaders can refer to as they find their footing as managers. Let's dive in. Get to know your team.

Management 105

Management Construction Sales Sales Leadership 105

Hubspot Sales

SEPTEMBER 23, 2020

In our 2019 SalesTech Usage Benchmark Survey , we discovered that those who reported an exceptional 3 year growth rate of 30% or more are nearly 3 times as likely to use 5 or more sales tools than companies that reported a more moderate growth rate of between 5 and 14%. How additional sales solutions are added matters.

Software 131

Software Software CRM Sales 131

Hubspot Sales

NOVEMBER 17, 2020

As digital channels have improved and buyers’ preferences have changed, sales organizations have adopted hybrid models: where more teams are selling both in-person and remotely to meet buyers’ needs. This year, however, many organizations were forced to implement a fully remote or hybrid sales model.

Virtual Selling 126

Virtual Selling Shareholders Decision-making Communication 126