Strategic Account Management Association
FEBRUARY 3, 2022
By Richard Scheig, Chief Revenue Officer, Upland Software. The view from where I sit as Upland Software’s Chief Revenue Officer is a profoundly interesting one. We all know it: There is no sale more valuable than one made to an existing customer. Richard Scheig is Chief Revenue Officer at Upland Software.
Nutshell
MARCH 19, 2024
As the backbone of any business, the sales team needs to be efficient to meet targets and ensure the company remains profitable. Customer knowledge With everything you could possibly want to know available online, it’s easier than ever for customers and prospects to educate themselves about a product or service.
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PandaDoc
MAY 28, 2024
Tools like CRM and document workflow management software are key to a seamless transition to consulting sales. Consultative sales, by definition, is a selling strategy that focuses on meeting customer needs. Salespeople gain a deeper understanding of prospective customers, demonstrating knowledge and building trust.
Zendesk
NOVEMBER 28, 2023
What is SaaS customer support? SaaS (software as a service) customer support refers to the systems and practices technology companies use to best serve their customers. Nowadays, every business needs to provide an outstanding customer experience (CX) , but the level and expertise of support varies by industry.
Hubspot Sales
JANUARY 31, 2018
Meeting in person was not only expensive, it was also a huge pain. A simple 45-minute meeting became a three-hour ordeal -- and all this just to start a relationship and conduct a basic needs analysis. In-person meetings are the most inefficient process imaginable. Trials of on-premise software were rare.
Showpad
OCTOBER 9, 2020
The only way to provide value to the buyer is to be customer obsessed and know your customers deeply. Collecting and documenting customer knowledge can help your reps tailor the buyer experience to each customer. . This disorganization leads to every team thinking differently about the customer. .
SmartKarrot
JULY 5, 2022
Facilitate account renewals & negotiations and promote customer priorities, strategic initiatives, & operational goals. Develop a deep understanding of the Floify software, the mortgage market, and the customers’ needs. Guide and nurture a small team of customer support representatives.
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