SBI Growth

DECEMBER 15, 2020

Traditionally, B2B sales teams are mostly dominated by men. Though female sales reps earn a base pay of 33% lower than male reps, women are still paid higher at a commission rate. In fact, 86% of women achieved their set.

B2B 149

B2B Sales Marketing 149

Help Scout

AUGUST 22, 2023

A look at the progress we've made since reporting on D&I efforts at Help Scout six months ago. Read the full article

76

76

The SAMA Podcast

MARCH 19, 2023

Hear how he found clarity in the face of tragedy, harnessed his resiliency to motivate himself and others, and applied the lessons learned to all aspects of life, including DEI&B initiatives.

Account Management 80

Account Management Management 80

Zendesk

JUNE 23, 2023

Do you think there is a connection between diversity, equity, and inclusion (DEI) in the workplace and employee experience (EX)? I think DEI is a very important component of the employee experience. In the same vein (and with your CMO hat on), how vital is having a robust internal culture around DEI and having a strong brand?

Leadership 52

Leadership Organization Marketing Digitalization 52

Help Scout

AUGUST 22, 2023

The steps Help Scout has taken to climb out of diversity debt, and the goals we’re setting to reflect a more representative balance across multiple axes of diversity Read the full article

40

40

Help Scout

AUGUST 22, 2023

A look at the progress we’ve made since first reporting on Diversity and Inclusion efforts at Help Scout one year ago Read the full article

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40

Help Scout

AUGUST 22, 2023

Our third annual employee survey shows where we’re starting to see positive change take place, as well as the challenges we still face. Read the full article

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40

CMOE

FEBRUARY 4, 2021

Is your organization doing enough around DEI? Here are four obstacles to diversity, equity, and inclusion that must be overcome if your organization is to maintain the trust of team members and other stakeholders and make DEI a competitive advantage. Do you have a diversity and inclusion strategy?

Profitability 105

Profitability Leadership Organization Stakeholders 105

Aepiphanni

DECEMBER 3, 2020

Even though many companies continue to work remotely due to the COVID-19 pandemic, diversity, equity, and inclusion (DEI) training can’t wait until we’re all back in the office. To lead a successful virtual DEI session, you need to: Establish guidelines. For example, your company can contact Dr. Tiffany Jana, DM to discuss DEI here.

Facilitation 40

Facilitation Remote Working Profitability Meetings 40

SBI Growth

FEBRUARY 28, 2021

At SBI we strive for all of us to reach our full potential by being diverse by nature, equitable by design, and inclusive by choice. Our curiosity to understand, value, and celebrate our unique strengths will improve outcomes for our people and our clients. This is.

Meetings 59

Meetings Customer Experience Customer Success B2B 59

Strategic Planning and Management Insights

MARCH 30, 2022

SME Strategy is a strategy consulting company that specializes in aligning teams around their vision, mission, values, goals and action plans. Learn more about how we can help align your team with our strategic planning and implementation services.

Management 52

Management 52

Strategic Planning and Management Insights

FEBRUARY 2, 2022

SME Strategy is a strategy consulting company that specializes in aligning teams around their vision, mission, values, goals and action plans. Learn more about how we can help align your team with our strategic planning and implementation services.

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52

Strategic Planning and Management Insights

JANUARY 17, 2023

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75

CMOE

MARCH 16, 2022

Participants learn how to overcome the obstacles to DEI, leverage differences and similarities, and treat others with respect. Set of simple first step to addressing DEI. This course is ideal for organizations that want a. Comprehensive program that can be delivered to all levels of the organization (team members and leaders alike).

Advertising 52

Advertising Leadership Organization Digitalization 52

Envisio

MARCH 7, 2023

Currently on my night stand, I have Everything I Never Told You by Celeste Ng, and DEI Deconstructed by Lily Zheng. Today, we’re talking with Hillary Geneau, Director of Corporate Services at the Municipality of North Grenville, Ontario. You can connect with Hillary here.) Hillary, what are you reading right now?

Government 52

Government Organization Management 52

Help Scout

APRIL 27, 2021

Launched a public DEI dashboard. First team retreat with 12 people. 40+ people in 23 cities and 7 countries. Raised $12m from Foundry Group and Converge. 50 million. customer conversations. Launched brand update and mobile app. content subscribers. 60+ people in 42 cities and 11 countries. 200 million. customer conversations. and live chat.

Profitability 81

Profitability Decision-making Digitalization Software 81

MDI Training

MARCH 6, 2023

Diversity means inviting everyone to the party, while inclusion means inviting everyone to dance.

Co-Creation 52

Co-Creation Publishing Leadership Management 52

Envisio

MARCH 2, 2023

KPMG’s 2022 DEI Progress survey similarly found that, across the 300 companies surveyed, over the past two and a half years, there has been only a four-percentage-point increase in women among the leadership ranks and a seven-percentage-point increase across the workforce. And for women of color, that number drops to 82.

Government 52

Government Leadership Innovation Organization 52

KAMCast

SEPTEMBER 1, 2021

With diversity, equity, and inclusion (DEI) and anti-racism high on the agenda in the business world, I think it is so important that we have these conversations. HIGHLIGHTS FROM THIS EPISODE.

Leadership 40

Leadership Key Account Management Account Management Media 40

Chally

JANUARY 10, 2023

Diversity, equality, and inclusion (DEI) introduce new ideas and experiences which in turn build a company company culture with strong core values and compassion. Diversity and Inclusion. Employees want to feel welcome and respected, making it essential to prioritize diversity and inclusion in hiring strategies.

Remote Working 52

Remote Working Internet Communication Small Business 52

Zendesk

MAY 5, 2022

Internal support teams can provide information about: Corporate policies: Employee handbooks, DEI guidelines, etc. The IT department may also help provide internal customer service with HR or they may have a separate team dedicated to technical support questions. Employee benefits: Health insurance, retirement funds, gym memberships, etc.

B2C 98

B2C Insurance Communication Leadership 98

SmartKarrot

SEPTEMBER 22, 2022

Provide direction and expertise on DEI topics to enterprise clients as well as the Customer Success team. Own the Customer Success team’s performance metrics and be responsible for guiding the team to meet and exceed goals.

Customer Success 19

Customer Success Value Proposition Stakeholders Retail 19

SmartKarrot

FEBRUARY 17, 2023

Develop a plan to raise at least $40 million a year in sponsorship money for the company, as well as corporate fee-for-service revenue from the Grace Hopper Celebration and associated events, as well as other Corporate DEI Services.

Customer Success 19

Customer Success Leadership Facilitation Account Planning 19

SmartKarrot

FEBRUARY 17, 2023

Develop a plan to raise at least $40 million a year in sponsorship money for the company, as well as corporate fee-for-service revenue from the Grace Hopper Celebration and associated events, as well as other Corporate DEI Services.

Customer Success 19

Customer Success Leadership Facilitation Account Planning 19

Zendesk

FEBRUARY 25, 2022

McKinsey also found that female leaders are up to twice as likely to spend time outside their formal roles on DEI work compared to their male counterparts. Female leaders are up to twice as likely to spend time outside their formal roles on DEI work compared to their male counterparts.

Leadership 98

Leadership Prioritization Management Meetings 98

Account Management Skills

JANUARY 25, 2022

The other thing that I wanted to say was, yesterday, I went to an agency nomics event where there was lots of agency leaders, and the subject came on the radar in terms of agencies with purpose at the heart and also with policies in place like DEI, which stands for Diversity, Equity and Inclusion.

Procurement 52

Procurement Suppliers Stakeholders Decision-making 52

SBI Growth

MAY 15, 2021

To say your salesforce is changing is an understatement. Not only have there been shifts in adapting to a new virtual world, but your teams also need the time and attention dedicated to reaching their full potential now more than.

Meetings 129

Meetings Customer Experience Customer Success B2B 129

SBI Growth

MARCH 11, 2021

Just imagine – you made the decision to diversify your salesforce and have created a more inclusive environment that retains A-players from varying backgrounds and perspectives. And because your salesforce thinks differently and challenges the status quo, you’ve improved your.

B2B 91

B2B Marketing Sales 91

Aepiphanni

DECEMBER 3, 2020

As we march into 2021, diversity, equity, and inclusion have been at the forefront of our daily dialogue. At the same time, millions of people have taken to the streets in cities across the globe to support the Black Lives Matter movement in the wake of Ahmaud Arbery’s, George Floyd’s, and Breonna Taylor’s deaths.

Facilitation 52

Facilitation 52

SmartKarrot

JANUARY 5, 2022

She is also working as Co-Lead – Voice of DEI Council, Board Member at Gain Grow Retain. Jan Young is a CS Consultant, Customer Advocate, Entrepreneur, Community Builder, Mentor, and Speaker. Currently, she’s a Senior Consultant of Customer Success at The Success League.

Customer Success 23

Customer Success Co-Creation Investors Emotional Intelligence 23

Help Scout

SEPTEMBER 28, 2021

During each new hire’s first week, they meet with members of the people team for onboarding sessions like Welcome to Help Scout, Benefits & Payroll, Career Development, DEI at Help Scout, and Remote Team Connectedness.

Logistics 126

Logistics Decision-making e-Learning Onboarding 126