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Lessons from a Winning Global Account Management (GAM) Program

Strategic Account Management Association

By Danielle Matteson, Vice President, Strategic Accounts Program, AVI-SPL. AVI-SPL is a digital enablement solutions provider that serves 86 percent of the Fortune 100. Here at AVI-SPL we established our GAM program to drive long-term value through strategic alignment with our most valued global clients. Three Key Learnings.

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Exclusive insights from the SAMA Executive Symposium

Arpedio

Explore actionable strategies, best practices, and innovative approaches that promise to revolutionize the way you approach Strategic Account Management. In summary, here are the key takeaways we brought home: Foundational elements such as adaptive leadership, and technological innovation emerged as crucial drivers of SAM success.

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How Aramex’s Young SAM Program Provides Strategic Value and Impact

Strategic Account Management Association

Director Global Account Management, Aramex. Aramex is a leading global provider of comprehensive logistics and transportation solutions, headquartered in Dubai and listed on the Dubai Financial Market. By Shahaboddin Wahdatehagh, Sr. Gross profit: The goal is to improve performance year over year.

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Pitching, differentiation and competitor analysis

Red Star Kim

There are other ways to differentiate such as through innovation, relationship and service excellence, new product and service development and new delivery platforms. Other factors might include traditional vs innovative, high vs low value, broad or niche market. The perceptual map is a frequently used technique for positioning.

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Artificial Intelligence and the Augmented SAM

Mercuri International

For example, working with digital twins as a sales tool — a virtual model designed to accurately reflect a physical object, relationship, or ecosystem. Use AI-based simulations to deliver value propositions and iterate innovations or prototypes through virtual trial and error. Create digital twins. Account planning automation.

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Why Start a (True) Key Account Management Initiative?

KAM With Passion

For all organisations, large or small, who take it seriously, practicing KAM is about developing deep and strong relationships with truly strategic customers in order to accelerate innovation and growth. As stated earlier, boosting innovation has become a key criterion for organisations with a mature KAM practice.

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Marketing Role in Creating Distinctive Business Value

Cosawi

So what do the best marketing organizations do differently to create distinctive business value in today’s digital economy? Together, they have the potential to bring a better and differentiating customer experience using innovative frameworks like design thinking and others. Marketing Role in Creating Distinctive Business Value.