Sat.Jun 12, 2021 - Fri.Jun 18, 2021

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Is Your Sales Training Model Stuck in the Past?

Revenue Storm

The sales venue has changed… a lot. In the pre-pandemic environment, selling and sales leadership were comfortable and relatively predictable. As the new reality took over, the quick scramble was on to embrace the virtual necessity. The result of moving into a virtual environment has been “Zoom fatigue,” disengagement, and reduced skill mastery and results for many.

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5 Tips to Turn Your Pipeline into Sales Generation

Revegy

Sales pipeline management is the root of your sales process and strategy. Without consistent and habitual pipeline analytics, it is very likely you and your team will miss the mark. Ensuring regular maintenance, team insights, and strategy implementation can set you up for success and ultimately lead to revenue growth. According to Vantage Point, 72% of sales […].

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5 Leadership Tactics That Get Results

Force Management

Great leaders are great leaders — no matter the court they operate in. On the Audible-Ready Sales Podcast, John Kaplan, Force Management President, had a chance to chat with Coach John Mosley Jr. from Netflix's Last Chance U and East Los Angeles College. Coaching inspiration can come from anywhere. Below are our top takeaways that you can apply to your own sales teams.

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Lessons from a Winning Global Account Management (GAM) Program

Strategic Account Management Association

By Danielle Matteson, Vice President, Strategic Accounts Program, AVI-SPL. AVI-SPL is a digital enablement solutions provider that serves 86 percent of the Fortune 100. It designs, integrates, manages ad supports on-site and cloud-based communications and collaboration technologies for organizations around the globe. AVI-SPL was the recipient of the 2021 SAMA Excellence Award for “Outstanding Mature SAM Program.”.

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2024, The Year of the Customer

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

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3 Keys to an Unmatched Account Segmentation Strategy

SBI Growth

A good account segmentation will keep the lights on, but a great segmentation is how market leaders surpass their competition. How does yours compare? On today’s show, we are joined by Malorie Feidner, Senior Consultant at SBI, to discuss what it takes to achieve.

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The Best Places to Research a Prospect Before a Sales Call

The Center for Sales Strategy

Being a decision-maker in today’s business world makes them a target for every over-enthusiastic salesperson with their landline number. Can you imagine how exhausting that must be? To avoid this trap and maximize every opportunity in today's challenging sales environment, you'll need a workable sales strategy and viable methods of researching prospects.

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10 Inspirational Customer Experience Examples

Help Scout

We’ve all read those great customer experience stories that make us feel awed and admiring, but some of those stand-out examples can be misleading. While they certainly jerk at the emotions and evoke a sense of wonder for the brand, they usually end up drawing attention because they are so far outside of the norm. They aren’t the typical conditions under which the company does business.

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M&A Growth Strategy

Flevy

Mergers and Acquisitions enable numerous opportunities for growth. Organizations pursue these initiatives for a number of reasons—e.g. to expand further, attract more clients, or to broaden their product / service offerings. Scores of M&A transactions materialize across the globe each year, but not all of them achieve the synergies such deals promise.

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How to Use a Sales Diagnostic to Improve Performance

The Center for Sales Strategy

Have you ever thought about how the 10,000 foot view from an airplane is often more interesting and illuminating than the proverbial 30,000 foot view? This is true when looking at a sales organization as well. The 30,000-ft. view that you tend to take with something like a SWOT analysis or other strategic exercises is good, but the 10,000-ft. view might be more appropriate.

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Revenue Operations: Secrets to Generating Sales and Growing Revenue

Xant

What is Rev Ops? Revenue operations are the behind-the-scenes happenings in a sales org. Operations (ops) define processes, implement strategies, enable sales teams to do their work, and ultimately drive results. The systematic element of sales allows sales teams to track progress and repeat successes with the knowledge of what activities are working with customers and what activities are wasting reps’ time.

CRM 105
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Customer Experience vs. Customer Success: Explained

Help Scout

Many want to draw strict boundaries around customer experience and customer success, but I find it much more satisfying to live inside the spectrum rather than at the edges. I see customer experience and customer success as flavors inside the same ice cream parlor of treating the customer well. If you’re doing it right, you’re delivering a great experience that helps them successfully use your product or service.

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Defining Your Partner Marketing Strategy Through 3 Lenses

SBI Growth

As a CMO, your time, attention, and budget have competing priorities. You and your team are focused on building a strong and credible brand. Your CEO and board are asking you to quantify the impact of your marketing budget. Your.

Marketing 100
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3 Reasons You Shouldn’t Rely on Your Sales Team to Generate Leads

The Center for Sales Strategy

One of the first signs that a sales organization of a small company is growing and maturing is that they no longer rely on the sales team to generate leads. In the early stages of development, a new company requires that everyone “wear multiple hats”. Consequently, the salesperson usually plays the role of Chief Marketing Officer, Marketing Campaign Manager, and Business Development Specialist.

Sales 118
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3 ways community forums benefit businesses

Zendesk

People love to gather in groups and discuss the topics they’re most interested in, whether it’s in person or online. That’s why so many consumers turn to community forums when they need information or support from their favorite brands. These online platforms are where users can come to ask questions, enter into debates, share knowledge, and discuss topics of common interest.

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1st, 2nd, and 3rd Party Intent Data: Which Is Right for You?

How do 1st, 2nd, and 3rd party intent data compare? 1st, 2nd, and 3rd party data each have specific advantages and disadvantages. It comes down to four factors: accuracy, cost, control and quantity. This infographic explains the pros and cons of each and helps you understand which one is best for meeting your business objectives. Intent data can be a great way to fill your pipeline and close more deals.

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Run a StrategySprint to Get Focused and Aligned

OnStrategyHQ

What Are StrategySprints TM ? The expectation to organizations with agility and fluidity has grown to become the norm, not the rule. But, where do you start? How do you adopt an agile planning process? Enter StrategySprints TM. Download the Free Guide. A StrategySprint TM is is a 90-day strategic performance cycle used to connect your long-term vision to weekly activities.

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Agile-based Competence Management

MDI Training

Site Assessment in the context of agile management development Authors: Josef Wegenberger, Oliver Wegenberger. Society for Business Psychology and Organizational Dynamics. Let’s put ourselves in the shoes of a company from the 1980s. TECHNIK AG is a typical large company with several thousand employees. The order situation is stable, the personnel is well qualified for the tasks through school and professional training.

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Improving Sales Performance - IMPACT Your People: Recruitment & Selection

The Center for Sales Strategy

Season 3 of the Improving Sales Performance Series is focused on helping sales leaders make an IMPACT on their sales performance through insight on 4 key areas: people, process, planning, and performance. In Episode 24, Jaleigh Long, Vice President and Market Manager, Atlanta Radio at Cox Media Group, discusses how sales leaders can make an IMPACT on their sales performance through recruitment and selection.

Sales 117
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Level up your strategy by listening to the voice of the customer

Insightly

Marketers tend to be heads-down. Many of us are running a dozen programs, managing teams, and trying to keep up with a changing industry. When we’re underwater, it’s tough to remember to come up for air and ask: what do our customers actually want from us? Understanding the voice of your customer can help you answer this question. What does ‘voice of the customer’ mean?

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How to Leverage Intent Data for Better Outcomes

Speaker: Susan Spencer, Principal of Spencer Communications

Intent signal data can go a long way toward shortening sales cycles and closing more deals. The challenge is deciding which is the best type of intent data to help your company meet its sales and marketing goals. In this webinar, Susan Spencer, fractional CMO and principal of Spencer Communications, will unpack the differences between contact-level and company-level intent signals.

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Apptivo Mobile Release Updates as of June 14, 2021 – Android All-In-One Mobile App: v6.3.3

Apptivo

Mobile apps have now become an essential factor for increasing the company’s efficiency. Apptivo’s Android app is designed to make it easier for users to access data from anywhere. We’re pleased to inform you that the latest version 6.3.3 of our Android app has been released with the upgraded functions in order to maximize stability and performance.

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Enablement in the Era of Modern Selling

Showpad

The modern buyer is changing, and for B2B companies this means one thing; the modern seller needs to change as well in order to keep up with evolving buyer behaviors. In the past, sales teams were in control and were in the driver’s seat of buyer-seller engagement. However, over the past decade, as we’ve built Showpad, access to information has grown at an incredible rate.

CRM 98
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Weekly Roundup: Remote Sales Teams, Virtual Selling, and More

The Center for Sales Strategy

- MOTIVATION -. "The pessimist complains about the wind. The optimist expects it to change. The leader adjusts the sails.”. -John C. Maxwell. - AROUND THE WEB -. > Should Your Sales Team Go Forever-Remote?– CloserIQ. As the state of the pandemic is improving and more and more people are getting the vaccine, companies face the decision to remain remote or open up their offices again.

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How to use workflow automation in customer service

Insightly

Customers expect excellent service every time that they interact with your company. And, although specific teams may deal with complaints, technical issues, and general troubleshooting, customer service (CS) is the responsibility of everyone within an organization—from sales to support to marketing and even accounts receivable. Companies small and large are looking for innovative ways to elevate and streamline customer service.

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Negotiate Larger Deals More Quickly

What if there was a better method of changing the conversation with your customer from delivering pricing to delivering value solutions? A method that would help keep you in control, manage the uncertainty, and close larger deals more quickly for you and your company? There is.

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CRM Importance In Business – A Comprehensive Overview

Apptivo

Before signing up your company for any CRM software and leveraging its powerful customer relationship management feature, the firsthand question that you have to ask yourself is, “ Why do I need a CRM Software? ” Yes, the question ‘ Why ’ simplifies your CRM selection process, and you will end up choosing the right CRM solutions for your business. Though it is frustrating to go through numerous product sites and review sites to identify the best online CRM, we have made your task easier by listi

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Increase Your Sales Team’s Productivity With the Use of Virtual Chatbots

SBI Growth

Digital Sales Transformation Has Accelerated: There is no debate that COVID-19 accelerated the digital transformation in the B2B world. Businesses that pivoted their Go-to-Market strategy to changing customer demands thrived while laggards were left behind waiting for the dust to settle.

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Customer expectations have changed. Here’s how to keep up.

Zendesk

What customers want and what they get might not always align, but the stakes are getting higher for any business that falls short. 80 percent of customers say they’d switch to a competitor after more than one bad experience. And that’s a number that should have most companies paying attention. Why? Customer expectations have shifted considerably over the past year.

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What is a Hand-Raiser [+How to Run One Like a Pro]

Hubspot Sales

Cold outreach, by nature, tends to be awkward and exhausting. Almost no one wants to hear from some business they've never heard of, and hardly anyone wants to try to convince a frustrated prospect to stay on the line. But sometimes, a prospect is willing to take some of the strain off that process by explicitly demonstrating interest in a company before its sales team reaches out.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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This Pipeline Metric Can Dramatically Impact Your Results | Sales Strategies

Engage Selling

This week, I want to discuss your pipeline metrics. Our clients are noticing an unstable marketplace and, if you’re not paying attention to this instability, it can dramatically change your pipeline metrics and lead to disastrous results. Number of Days … Read More » The post This Pipeline Metric Can Dramatically Impact Your Results | Sales Strategies first appeared on The Sales Leader.

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How to Succeed at Keeping Your Clients [PODCAST]

Sandler Training

Mike Montague interviews Jeff Peek, an immigration attorney, on How to Succeed at Keeping Your Clients. The post How to Succeed at Keeping Your Clients [PODCAST] appeared first on Sandler Training.

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Messaging best practices for better customer service

Zendesk

Forty-two percent of people worldwide have a smartphone, and 87 percent of smartphone owners use messaging. Let those numbers sink in for a minute. Customers overwhelmingly want to interact with businesses on the same messaging channels they use in their personal lives. They’re also looking to connect with brands through live chat on their web and mobile apps.

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The Account-Based Selling Guide from Real-World Practitioners

Drift

Account-based selling is how B2B sales teams allocate resources towards top accounts, while still connecting with as many quality prospects as possible. You want a balance between giving top-tier accounts extra attention, while still putting enough muscle behind one-to-many campaigns as well. To strike this balance, you need to measure every touchpoint, so you can figure out the ROI of both your.

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Contact vs. Company Intent Signal Data

Contact and company intent data both have their advantages. Contact-level intent leads can be acted on immediately to reach active buyers, while company-level leads improve outcomes for account-based marketing and other programs. This infographic unpacks the advantages of both contact and company data and gives details about how B2B marketers can benefit from both.