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Conversational CX: The next big thing for the Next Normal

Freshworks

The change is already upon us. As the business world was just getting the contours of the infinitely evasive nature of the millennial customer, the real world changed. As the order changes, so does the customer. . Customers are keeping in touch with brands through newer mediums. Hence the question: What has changed? .

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The complete guide to writing much better marketing emails

Nutshell

Before email marketing was commonplace, marketers used advertisements, fliers, coupons, and other distributed promotions in order to build their audience and reach potential customers. Like all of us, the internet got smarter and better with age , making it easy for marketers to send aesthetically-pleasing HTML emails en masse.

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