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Conversational CX: The next big thing for the Next Normal

Freshworks

NOVEMBER 12, 2020

The change is already upon us. The Internet is turning out to be the new Avenue of Everything, the new avenue for access to education, healthcare consultation, apparel, basic drugs, and many, many more that were main-stays of the physical world. Jump ahead. . Hold on—you don’t have to. Well, that’s digital transformation on steroids.

e-Learning 52
e-Learning Artificial Intelligence Transportation Digital Transformation 52
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How to Build a Sales Process: The Complete Guide

Nutshell

AUGUST 28, 2023

Your steps may vary based on your industry and how thorough your process needs to be to secure leads, but in general, you’ll want to have strategies for each of these moments in the sales funnel: Prospecting Qualifying Developing rapport Presenting solutions Handling objections Closing the sale Following up 1. Are you trustworthy?

Decision-making 118
Decision-making Sales Negotiation Advertising 118
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