article thumbnail

Email Open Rates By Industry: See How You Stack Up

Hubspot Sales

Finance: 40%. Non-profit: 28%. What is the average email open rate for finance companies companies? From a sample of over 877,000 emails, the average open rate for the finance category is 40%. What is the average email open rate for non-profit companies? Construction: 45%. Design and Development: 39%. Media: 32%.

article thumbnail

Find the right CRM Strategy for your Industry

Insightly

However, the role of CRM in business strategy doesn’t end with customer interaction management — it also plays a crucial part in driving the overall growth and profitability of a business. Consulting firms can monitor key performance metrics such as client satisfaction, project profitability, and consultant utilization rates.

CRM 52
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Find the right CRM Strategy for your Industry

Insightly

However, the role of CRM in business strategy doesn’t end with customer interaction management — it also plays a crucial part in driving the overall growth and profitability of a business. Consulting firms can monitor key performance metrics such as client satisfaction, project profitability, and consultant utilization rates.

CRM 52
article thumbnail

Affordable Housing Plans in Local Government: Example Plans, Performance Measures, and Dashboards

Envisio

Renters in this income brackets also endure severe housing cost burdens when they do get housing: costly repairs, inefficient energy bills, utilities—allocating more than 50 percent of their income to housing expenses.

article thumbnail

56 Strategic Objective Examples for Your Company to Copy

ClearPoint Strategy

Both handle customer finances and investments, but (generally speaking) Goldman Sachs prioritizes high-touch, personal relationships, while E*TRADE values high-tech, self-service relationships. Does the city-planning portion of the budget need more focus than public utilities? Is street crime or retail crime more of a safety issue?

article thumbnail

The Ultimate Guide to a Career in Sales

Hubspot Sales

Just consider the time and energy it takes to be on the move—a taxing situation if you're not ready to constantly pack your bags. They're responsible for increasing sales and profit by understanding what customers need and working with the product, engineering, and sales teams to develop a solution. Sales Engineer. Management.

Finance 109
article thumbnail

What is customer satisfaction score? (+ how to measure CSAT)

Zendesk

If companies want to increase profitability and brand loyalty, they need to use customer feedback (like CSAT scores) to their advantage. Energy utilities. Finance and insurance. According to our CX Trends Report, 73 percent of business leaders say there’s a direct link between customer service and financial performance.