Hubspot Sales

MARCH 18, 2024

Welcome to “The Pipeline” — a weekly column from HubSpot, featuring actionable insight from real sales leaders. Point out that the better quality, more robust feature set, or greater support provide more than enough value to justify the higher cost. This week's installment comes from Arash Asli, CEO of Yocale.

Advertising 109

Advertising Sales Marketing 109

Hubspot Sales

DECEMBER 13, 2023

You'll provide a brief overview of your product or service and try to gain their interest. You’ll ask open-ended questions to understand their pain points and determine if your product or service is a good fit. Are there any specific features, services, or terms that are of particular importance to you?

Negotiation 106

Negotiation Telecommunications Sales Software 106

Hubspot Sales

SEPTEMBER 27, 2023

Excited about the potential of subscription-based offerings, you convince your team to launch a new subscription service. Customers are complaining about billing errors, experiencing delays in service activations, and struggling with subscription changes. Use analytics features to report on KPIs.

Management 91

Management Software Software Decision-making 91

Nutshell

DECEMBER 22, 2023

SurveyMonkey for best overall Price: Free, or starting at $25/user/month Key features: Hundreds of question variations and survey types across templates 100+ app integrations and plug-ins AI and machine learning tools like SurveyMonkey Genius 2. Customizable template gallery Shareable forms that can also be embedded into websites 9.

CRM 126

CRM Software Software Internet 126

Hubspot Sales

SEPTEMBER 8, 2023

With softphones, you can call a client, prospect, customer, or colleague from anywhere, as long as you have internet service, a microphone, and a speaker. Powered by VoIP (Voice Over Internet Protocol) technology , a softphone functions like a desk phone with additional features like call recording and voicemail transcription.

Internet 96

Internet Remote Working Software Software 96

Arpedio

APRIL 30, 2024

Unlike traditional methods, value selling focuses on delivering unique value to customers and aligning their needs with your product or service. Instead of pushing products or services, value selling focuses on understanding your customer’s needs and demonstrating how your offering provides the solutions they are seeking.

Value Selling 52

Value Selling Value Proposition Negotiation Decision-making 52

Brooks Group

APRIL 18, 2024

In a selling situation, a well-timed and well-delivered story can help the prospect visualize how your product or service will solve their challenge or make their life easier. When prospects remember the stories shared by the sales professional, they are more likely to recall the key points about the product or service being offered.

Sales 95

Sales Decision-making Sales Training Communication 95

Nutshell

AUGUST 22, 2023

Let’s take a look at how CRMs are using AI, whether it’s worthwhile for your business to use AI in your CRM, and which CRMs are providing the best AI-powered features. An example is Nutshell’s timeline summarization feature , which summarizes the chronological record of your customer interactions to provide an actionable summary.

Artificial Intelligence 114

Artificial Intelligence CRM Management Decision-making 114

Nutshell

JANUARY 11, 2024

Email apps vs. email services What makes a great email client? Email apps vs. email services Before we go on, let’s quickly distinguish between email clients and email services. Services refer to the companies that run your email account, storing all your emails on their servers and transferring emails between accounts.

Marketing 71

Marketing CRM Digitalization Management 71

Nutshell

JANUARY 11, 2024

Email apps vs. email services What makes a great email client? Email apps vs. email services Before we go on, let’s quickly distinguish between email clients and email services. Services refer to the companies that run your email account, storing all your emails on their servers and transferring emails between accounts.

Marketing 71

Marketing CRM Digitalization Management 71

Nutshell

APRIL 3, 2024

With sales pipeline creation and management features, you have a visual view of where your current leads and clients are in their journey and what the next best action is for your sales team at any given moment. With a robust starter option plan and unique add-on options, Nutshell is built for service businesses looking to scale.

Software 71

Software Software CRM Acquisition 71

Nutshell

MARCH 15, 2024

Lead nurturing is the process of building relationships with prospects who aren’t quite ready to purchase your product or service. Part of relationship-building is also educating the prospect on how your product or service can resolve their problems and improve their business.

CRM 71

CRM Software Software Communication 71

Hubspot Sales

OCTOBER 5, 2023

In this post, we’ll discuss the best social selling channels to use according to our recent data and the best features these channels have to offer. Best Social Selling Features The top social selling features among social media marketers are Instagram Shops , Facebook Shops , then Instagram Live Shopping tools.

Media 103

Media B2C Advertising B2B 103

Nutshell

JANUARY 19, 2024

But when people buy from you, you need a way to bill people for your services and accept payments. Benefits of using an invoicing app Features to look for in a free invoicing app 7 best free invoicing apps PayPal Square Invoice Ninja Paymo Wave Invoicely Invoice Home What is invoice software? Keep reading to learn more!

Software 71

Software Software Sales Analytics Digitalization 71

Zendesk

FEBRUARY 6, 2024

Artificial intelligence has the potential to not only improve the customer experience but also drastically improve the admin and service operations experience. Our latest improvements have expanded the usability of this feature to larger businesses, which often have more complex workflows.

Artificial Intelligence 59

Artificial Intelligence Finance Prioritization Innovation 59

Hubspot Sales

MARCH 27, 2023

You can also buy virtually anything online, including services. These services range from financial counseling to tarot readings. But, it's advantageous for businesses to sell services online, especially now, when a plethora of services can be offered virtually. How to Sell Services Online 1.

Media 126

Media e-Learning Onboarding Marketing 126

Hubspot Sales

OCTOBER 10, 2023

Price: HubSpot charges a percentage of each transaction, so you only pay for the service when you use it. Zoho Source Zoho Subscriptions is a software that enables businesses to set up billing frequencies and cycles for their products or services. There are no setup fees, monthly fees, minimums, or hidden charges. Price: Free.

Software 110

Software Software Banking Value Proposition 110

Customer Think

JANUARY 14, 2024

Are your customer service staff spending too much time answering repetitive questions? Do you want to improve customer satisfaction and reduce your support team’s workload? Then, it’s time to consider implementing a knowledge base.

78

78

Nutshell

MARCH 25, 2024

And you wouldn’t be alone—this is how many businesses introduce their clients to their products and services. Client onboarding is a structured procedure that includes a series of steps to welcome new customers and provide them with the information they need for success using your product or service. But there’s more to do.

Client Onboarding 127

Client Onboarding Onboarding Customer Experience CRM 127

Insightly

FEBRUARY 12, 2024

It includes a data quadrant for the category where it shows an axis for innovation, leadership, service and challengers. The data shows that service experience, features, and capability are three areas where software users indicate that Insightly edges out Salesforce. The responses will be enlightening.

Software 52

Software Software CRM Small Business 52

Nutshell

APRIL 4, 2024

Table of Contents Features to look for in a meeting scheduler tool 10 best meeting scheduler apps for your business Nutshell Scheduler Calendly Doodle Sidekick Motion Google Calendar SimplyMeet.me One of the biggest features to look for is a good user experience, primarily when it comes to ease of use. Keep reading to learn more!

Meetings 71

Meetings CRM Software Software 71

Nutshell

MARCH 20, 2024

Benefits of lead generation software 10 best lead generation software How to choose lead generation software for your business Looking for an easy-to-use CRM with all the features you need to boost sales? Explore Nutshell’s Features What is lead generation software? Nutshell has what you’re looking for.

Software 77

Software Software CRM Management 77

Zendesk

JULY 12, 2023

That said, hospitality brands continue to face challenges that impact their ability to consistently deliver a high level of service to their guests, including: Labor shortages: Like most industries, hospitality companies struggle to maintain staffing levels to pre-pandemic levels, including customer service and guest service staff.

Supply Chain 93

Supply Chain Digital Transformation Innovation Management 93

Arpedio

FEBRUARY 22, 2024

As businesses strive to differentiate themselves and capture the attention of increasingly discerning consumers, traditional sales approaches centered solely on product features and pricing often fall short. What is a Value Selling Framework? This is where value selling shines.

Value Selling 52

Value Selling Value Proposition Negotiation Prioritization 52

Insightly

JANUARY 26, 2024

Salesforce, HubSpot, and Insightly are three prominent customer relationship management (CRM) platforms, each offering unique features and functionalities tailored to diverse business needs. Businesses finding themselves choosing between the three will have some research to do, since all three have extensive features and benefits.

CRM 52

CRM Artificial Intelligence Decision-making Management 52

Zendesk

FEBRUARY 12, 2024

In today’s fast-paced and competitive business environment, staying ahead in customer service means continually educating yourself and your team. Customer service podcasts provide an excellent avenue for gaining knowledge and insights without disrupting your busy schedule.

Customer Experience 52

Customer Experience e-Learning eCommerce Artificial Intelligence 52

Zendesk

NOVEMBER 9, 2023

In fact, two-thirds of consumers believe that generative AI will soon become an important part of their service experiences. When applied to customer service, generative AI can improve personalization efforts, reduce resolution times, or even create more conversational experiences between customers and bots.

Customer Experience 52

Customer Experience Retail Innovation Meetings 52

Nutshell

APRIL 4, 2024

Table of Contents Features to look for in a meeting scheduler tool 10 best meeting scheduler apps for your business Nutshell Scheduler Calendly Doodle Sidekick Motion Google Calendar SimplyMeet.me One of the biggest features to look for is a good user experience, primarily when it comes to ease of use. Keep reading to learn more!

Meetings 62

Meetings CRM Software Software 62

Arpedio

FEBRUARY 20, 2024

Upselling is a sales technique where a seller encourages a customer to purchase a more expensive or upgraded version of a product or service, or to add additional features or accessories to their existing purchase. This could include premium versions of software, larger sizes of products, or higher-level service packages.

Telecommunications 40

Telecommunications Value Proposition Retail Software 40

Nutshell

JANUARY 17, 2024

Looking for an easy-to-use CRM with all the features you need to boost sales? Explore Nutshell’s Features CRM vs. project management software Merging your CRM and project management software gives your team all the tools to nurture and support customers before and after their first purchase.

Business Growth 71

Business Growth CRM Management Software 71

Agile CRM

DECEMBER 13, 2022

These tools provide a wide range of benefits, including the ability to: Conduct keyword research: SEO tools can help businesses identify the keywords and phrases that are most relevant to their products and services. Features of Ninja SEO. Web Crawler. Keyword Recommendations. Email Finder.

Media 97

Media Internet Marketing Management 97

Customer Think

DECEMBER 8, 2023

Image by Gerd Altmann from Pixabay Nothing can derail a perfect day in the contact center like a public comment from a customer calling your company out for a feature or service that you lack or something you failed to do. Whether it’s on Facebook, X (formerly Twitter), YouTube, Instagram, or some other public forum, […]

69

69

Hubspot Sales

MAY 2, 2024

Here are the varying components of payment processors, so you can choose one that aligns with your business needs: Cost: While industry rates for payment processing are fairly standard, it’s still important to evaluate them along with any setup and recurring service fees to understand the total cost.

Banking 75

Banking Small Business Digitalization B2B 75

Nutshell

MAY 3, 2023

If your company has a unique sales process or sells a variety of products and services, it can be tempting to build a CRM from scratch. Building your own CRM gives you greater control over the software’s functions, features, and user interface (UI). Is getting every little custom feature into your CRM really worth all of that money?

CRM 127

CRM Software Software B2C 127

Nutshell

JULY 28, 2020

“We just paid HubSpot a total of $21,600 for a year of service, at $1,800 per month. Sales Hub alternatives Marketing Hub alternatives Service Hub alternatives The HubSpot platform for less. Feature alert: Nutshell does all this too. Unfortunately, these features are only included in bundles that cost $400/month or more.

Software 126

Software Software CRM Advertising 126

Zendesk

NOVEMBER 14, 2023

Given the significance of EX, we’re thrilled to announce our latest batch of product innovations, designed to help internal service teams, such as IT and HR, deliver exceptional employee experiences. Keep reading to discover our latest EX features.

Innovation 52

Innovation Finance Onboarding Prioritization 52

Zendesk

JANUARY 25, 2022

That is why we strive to be transparent about Service Data processed by our products and services, whether there is an international transfer of data, and what risks are associated with the type of data or processing concerned. Looking ahead: Zendesk’s roadmap for future trust features. How we protect your service data.

Government 98

Government Management 98