article thumbnail

“LIQUIDITY,” ORGANIZATIONAL RESILIENCE AND YOU

Strategic Account Management Association

marketing, R&D, finance) and external-facing departments (geographic and product market). For more on creating teams within the strategic account management program, see “Addressing the New Normal: Creating Liquid Strategic Account Teams,” in the Fall 2020 issue of this magazine.) Latin America). Find him online at [link].

article thumbnail

Research update on the most in-demand soft skills

Red Star Kim

Following my past research (some of which was published in my 2020 book Essential soft skills for lawyers (kimtasso.com) ) I keep an eye out for the latest information relating to the soft skills (particularly leadership skills) most in demand and how these relate to the professional services sector.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Thankful for new integrations

Zendesk

Approve/Reject and Export processes give your finance team the control to see the refund requests that agents make. When finance approves or rejects, the agent is instantly notified and the ticket is updated for auditing purposes. Using its no-code designer, people can build Slack apps on their own and publish them.

article thumbnail

27 Examples of Key Performance Indicators

OnStrategyHQ

And before I talk about those four attributes, so I just want to say the reason they need to work well for you is because KPIs are the heartbeat of your performance management process. Good plans use 5-7 of these to manage and track their progress against goals. So KPIs are the thing that do that for us. What are KPIs?

article thumbnail

Hiring Freelancers and Contractors: Tips and Best Practices

Strategic Communications

I’ve worked remotely with publishers and editors for years—most of them I’ve never physically met! While our work is in the area of marketing, this type of blended model could readily work in other areas of the organization: e.g., human resource management, finance and accounting, IT, etc.

article thumbnail

Embracing AI for business sales success

Showpad

In addition, with AI providing real-time sales performance feedback, there is also reduced training and coaching time for sales managers, thus increasing efficiency. This byline was first published on Global Banking & Finance Review. But the transformative power of AI in sales extends beyond efficiency gains.

article thumbnail

Q2–2022: Product updates to Insightly AppConnect, Service, Marketing, and CRM

Insightly

Out of the box, it includes over 500 pre-built connectors to applications across HR, Finance, IT, Sales, Marketing, Productivity, and Data storage. Ticketing Management. Knowledge Management Improvements. New Insightly API endpoints for knowledge article management. Last published date field to article lists and details.

CRM 98