Remove glossary strategy-issues
article thumbnail

Grab the CRM Audit Checklist we use with Customers

Insightly

If no one knows where this documentation is, or no one refers to it, you may have an issue. CRM audit checklist item 2: Data Assessment Even the cleanest CRM implementations have data issues, so don’t avoid this important step. This assessment will help identify data integrity issues and potential vulnerabilities.

CRM 52
article thumbnail

The ultimate sales glossary: 100 sales terms to know

Zendesk

Sales strategy terms. Most companies focus their efforts on outbound leads through marketing strategies, social sales, and ad campaigns. A closing ratio can also be used to predict future sales or make strategy adjustments. Sales strategy sales terms. Let’s dive in. A few basic sales terms. Sales metrics terms.

B2C 98
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

What is customer connection? 16 ways to connect with customers

Zendesk

Avoid a one-size-fits-all strategy. Provide customers with adequate information to resolve their issues. Doing so can help you solve issues and identify where your team can improve. Avoid a one-size-fits-all strategy. Keep it personal. Prioritize convenience. Express your appreciation. Follow up with your customers.

Media 98
article thumbnail

Self-Service Knowledge Base for Customer Success

SmartKarrot

Aside from being a reservoir of help center articles, it also caters to user forums, white papers, video tutorials, glossaries, and how-to blogs. Although creating a knowledge base is no rocket science, making it overtly simplified or drafting it without a firm strategy will do more harm than good. contact-form-7].