helpu customer-support-tools-resources 
Help Scout
JANUARY 14, 2019
We believe customer service professionals are the experts. No one knows how to create value better than the person who spends all day hearing from your customers and about your product. Each customer support professional knows exactly what your community wants — and what they don’t want. Celebrate their customers’ craft.
Help Scout
NOVEMBER 5, 2018
I decided to audit the blog, HelpU , and our other resources for ableist and other problematic language. I consulted a few resources and invited the team to contribute to the list. Our Growth Lead, Eli Overbey, used Screaming Frog ’s SEO tool to crawl our site, and it spat out 72 matches. Swapping out our tools.
Expert insights. Personalized for you.
40 
Let's personalize your content