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Turning lemons into lemonade: Five ways to reset on customer management fundamentals in a post-pandemic world

Strategic Account Management Association

In business, it has created an opportunity to reflect on how companies are managing customers, and it has given customers a window of opportunity to re-evaluate their supplier relationships to determine which partnerships are truly valuable. But that’s a topic for a different day. It all starts with selecting the right accounts. #4:

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Why Business Model Innovation Could Be The Key To Getting Better Results

Luminas Strategy

Keith Pigues There are several ways to bring innovation to your business – one of these is business model innovation. Most of us are familiar with other forms of innovation, but the mere mention of this topic may leave you scratching your head. So, should some supply chains be shorter?

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9 Unexpected Reasons Why Key Account Management is Important

Account Manager Tips

Account growth, renewals and advocacy are difficult for indirect suppliers because procurement focus on spend management. Invested in the relationship and view you as a strategic supplier. Capture more spend away from alternative suppliers. Innovation. Suppliers are dispensable. But (and it's a big but).

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Value Net Model

Flevy

The model identifies 4 key types of players: Customers Suppliers Competitors Complementors Each player type holds strategic implications for organizations, influencing their operational and strategic decisions. The Value Net Model is invaluable as it provides organizations with a more comprehensive view of their competitive landscape.

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The Modern Supply Chain: Global Challenges and Best Practices

Speaker: Bart Huthwaite - Principal, RSM, Operations and Supply Chain

We’re in the midst of economic turmoil, the aftermath of a global health crisis, and continuous tensions between international organizations, so how can you ensure your supply chain is powerful enough and flexible enough to weather the storm? Your company is depending on this! Save your seat today!

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UNDERSTANDING PHARMA CUSTOMER ECOSYSTEMS

Clarity Engagement Solutions

Providers, payers and suppliers, also a distribution supply chain and the patients themselves. – The rapid pace of change and innovation. What does it include? What are the pressures and challenges that stakeholders face at the moment? – Patient empowerment. – The effect of M and A activity.

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UNDERSTANDING PHARMA CUSTOMER ECOSYSTEMS

Clarity Engagement Solutions

Providers, payers and suppliers, also a distribution supply chain and the patients themselves. – The rapid pace of change and innovation. What does it include? What are the pressures and challenges that stakeholders face at the moment? – Patient empowerment.

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Problem Solved: Boost Resilience with Supplier Diversity

Speaker: Rod Robinson - SVP of the Supplier Diversity Practice, Insight Sourcing Group

How can a supplier diversity program help you gain invaluable competitive advantages? Supplier diversity programs are impactful and effective tools in your business strategy because they guarantee a diverse supplier base and ensure inclusivity within your ultimate procurement plan. Ready to get started?