Holden Advisors

MAY 19, 2021

3 critical actions should happen before your sales team proposes any solution to a customer: Uncover and define the value of your products and/or services from the customer's perspective. Watch this brief video as Adele McLean discusses these insights and more from recent Virtual Backbone workshops.

Sales 195

Sales Negotiation 195

Red Star Kim

JULY 3, 2023

She made some insightful comments about “doers” and “the negativity trap”. Humility – “A genuine belief that you don’t have all the answers and that others are experts” as well as curiosity What is curiosity and why is it important in business relationships?

Leadership 130

Leadership Emotional Intelligence Digital Transformation Communication 130

Force Management

FEBRUARY 1, 2024

This month, our guests on the Revenue Builders podcast offered some insightful perspectives on building a successful sales culture. Whether you're leading an early-stage startup or an established organization, one of the most important things a leader can do is to cultivate a culture of accountability, curiosity and excellence.

Publishing 93

Publishing Leadership Organization Sales 93

Red Star Kim

JANUARY 3, 2023

Change management 20 insights on change management processes and communication (kimtasso.com). Pitching Pitching insights – Qualification, Branding and Following up (kimtasso.com). Coaching Book review: Coaching skills: A handbook by Jenny Rogers (kimtasso.com). Relationships A general law of interpersonal relationships?

Leadership 130

Leadership Publishing Management Communication 130

DemandFarm

MARCH 15, 2024

After guiding 100s of organizations through their Key Account management tool buying journeys, we’ve compiled the insights and perspectives into a comprehensive buyer’s guide for KAM tools.

Key Account Management 52

Key Account Management Account Management Management Decision-making 52

Arpedio

JANUARY 30, 2024

Key Insights Enhanced Visibility Learn how Perstorp achieved clearer account goal visibility and refined relationship assessments. Strategic Solution Adoption Gain insights into how they identified, adopted, and seamlessly integrated ARPEDIO into their sales training.

Key Account Management 52

Key Account Management Account Management Management Innovation 52

Mike Kunkle

AUGUST 30, 2023

In either case, this is a challenge that demands a fresh perspective and a nuanced strategy. Instead of succumbing to fear, uncertainly, and doubt, enablement professionals must recognize that our unique vantage point equips us with valuable insights and perspectives that can’t be easily gleaned from within the trenches.

Leadership 262

Leadership Stakeholders Decision-making Sales Training 262

Miller Heiman Group

FEBRUARY 11, 2019

But the new “Selling in the Age of Ceaseless Change: The 2018-2019 Sales Performance Report ” from CSO Insights , the research division of Miller Heiman Group , finds a bright spot for sellers who are prioritizing relationships. Perspective. Leverage content management systems to ease the process of providing perspective.

Stakeholders 96

Stakeholders Prioritization Leadership Sales 96

The SAMA Podcast

AUGUST 31, 2022

To contextualize Gus's many achievements, Noel Capon, Adjunct Professor of Marketing at Columbia University in NYC, puts into perspective the importance of Gus's work and how his experience has given rise to new insights into the acumen of what a great SAM needs to master and deploy.

Suppliers 104

Suppliers Marketing Management 104

Red Star Kim

JULY 13, 2023

Thanks to the Managing Partners’ Forum Strategy Summit at haysmacintyre earlier this week.

Management 130

Management Remote Working Acquisition Finance 130

Force Management

JUNE 29, 2023

We even shared a special episode featuring three guests who offered unique perspectives from outside investors on what drives growth across their portfolios. Dig in to our June episodes to get insights on every element of a great revenue growth strategy.

Investors 90

Investors Decision-making Leadership Sales 90

Arpedio

OCTOBER 4, 2023

Peter Lange, Enterprise Architect of Salesforce, will explore the 'ketchup effect' in AI sales, gleaning insights from history about aspects to retain and adapt. Get ready to gain insights from both leader and account manager perspectives as Leyla uncovers the fascinating process of crafting their Customer 360 using AI.

Sales Leadership 52

Sales Leadership Leadership Digitalization Sales 52

Customer Think

JANUARY 26, 2022

Books inspire our minds, offer more and novel perspectives, and help us identify new opportunities with a shift in attitude. We are always on the lookout for thoughts and insights from masterminds on the customer experience delivery and retention best practices. Reading provides so much more than just knowledge.

Customer Experience 111

Customer Experience 111

Zendesk

FEBRUARY 12, 2024

Customer service podcasts provide an excellent avenue for gaining knowledge and insights without disrupting your busy schedule. This podcast is hosted by Zendesk—a leader in customer service software solutions—and brings you interviews with industry experts, case studies, and actionable insights.

Customer Experience 52

Customer Experience e-Learning eCommerce Artificial Intelligence 52

Red Star Kim

NOVEMBER 22, 2022

I believe that investing time at the outset – anticipating difficulties, taking early action, bringing things into the open, exploring the problem, seeing issues from different perspectives and even reframing the issue – leads to better outcomes. Technique: Players and Perspectives. Technique: Analogies and Metaphors.

Brainstorming 130

Brainstorming Innovation Client Relationships Marketing 130

Customer Think

OCTOBER 8, 2021

As companies leverage new technologies to gain insights about processes and operations, IT infrastructure, customers, vendors, and other stakeholders, they do it from two deliberate perspectives – analytical and operational. The analytics POV covers reporting and compliance aspects and optimizes partner and channel engagement.

Stakeholders 116

Stakeholders Management 116

Customer Think

DECEMBER 22, 2022

One key insight I’ve gleaned from our ongoing interviews with CX professionals is that changing the order of the questions you ask can change your entire perspective on measuring the customer journey. By that, I mean the change that occurs when instead.

80

80

Red Star Kim

DECEMBER 18, 2023

But it’s important to ensure there’s a holistic overview from a marketing perspective”. In practice, there is usually an iterative process where top-down and bottom-up strategies are negotiated and aligned. One delegate said “We are regionally based so each region has their own strategy.

Marketing 130

Marketing Strategic Thinking Artificial Intelligence Stakeholders 130

NG Data

NOVEMBER 27, 2023

And also this year, the event gave attendees new perspectives and insights from colleagues and industry experts: Takeaway One: Customers Expect Personalized Experiences Customers expect more from their banks. Jack Henry Connect, the annual educational and technology showcase in Indianapolis, was again a big success.

Banking 52

Banking Leadership 52

Sales Gravy

OCTOBER 25, 2023

It provides his unique perspective on leadership, gained through his experiences in the corporate learning world. It is critical for sales leaders to be curious and open-minded, as it helps them understand their team members' perspectives and provide effective guidance and support.

e-Learning 93

e-Learning Leadership Sales Innovation 93

Sales Gravy

JULY 14, 2023

It's free flowing, insightful, and informative. Each member benefits from the wisdom, experiences, and perspectives of the others. This dynamic leads to fresh insights, new ideas, and powerful motivation. It's free flowing, insightful, and informative.

Brainstorming 67

Brainstorming Facilitation Construction Sales 67

Zendesk

FEBRUARY 27, 2024

AI is radically transforming the world of customer service, and at Zendesk Relate , you’ll gain insights and best practices to lead your organization through this next wave of transformation successfully and make your business ready for AI-first service.

Digitalization 59

Digitalization Customer Experience Organization 59

Arpedio

FEBRUARY 26, 2024

What we offer We offer the chance to become a part of a great adventure, where you will get an insight of the different departments and responsibilities in a business. Most importantly, you are service-minded, you have lots of energy, and you take responsibility for your own tasks. 1 Account-Based Selling Platform Powerful alone.

B2B 52

B2B Innovation Sales Training Account Planning 52

Planview

FEBRUARY 22, 2024

Now that you have gotten to know our speaker, let’s dive into the great insights he shares. Move towards a dynamic and adaptable culture A single perspective should not define organizational culture. He also suggests ERGs reframe themselves as entities composed of individuals with multiple perspectives.

Digitalization 59

Digitalization Leadership Healthcare Innovation 59

Arpedio

NOVEMBER 20, 2023

Enhanced transparency and overview The integration of Salesforce has fostered stronger teamwork, providing complete insight into operations. Salesforce central Every internal sales meeting now begins with Salesforce, making it the cornerstone for discussions, boosting efficiency, and ensuring a unified approach.

Innovation 52

Innovation CRM Account Planning Stakeholders 52

RAIN Group

OCTOBER 28, 2020

Indeed, top sellers are Insight Sellers. They inspire buyers with new ideas and perspectives, and influence how buyers tackle their priority initiatives. They recommend, advise, and assist buyers (what is typically known as consultative selling ), and they aren't afraid to push when it's in the best interest of their buyers.

Value Proposition 133

Value Proposition Sales 133

Strategic Communications

AUGUST 24, 2023

Varied, and Valuable, Perspectives I’ve had a foot in both the media and PR camps for the past several years—as a freelance writer in my “spare time,” as the director of corporate communications in the energy and health care industries in my “day job” and now as an independent communication/PR consultant.

e-Learning 52

e-Learning Communication Media Decision-making 52

Sales Gravy

JANUARY 8, 2024

This episode is a blend of practical advice, innovative techniques, and motivational insights that can transform your approach to sales and client relationships. The Art of Client Engagement: Beyond the Transaction Kristin's perspective on client engagement is a refreshing take on building lasting relationships.

Innovation 75

Innovation Client Relationships Digitalization Sales 75

Miller Heiman Group

AUGUST 6, 2020

That is, unless sellers bring invaluable perspective to every customer conversation, differentiating themselves in a crowded marketplace by giving buyers a deeper understanding of their most pressing issues and the solutions that will drive recovery. Provide clients with insights and perspective.

Negotiation 70

Negotiation Decision-making Sales Training B2B 70

Account Management Skills

FEBRUARY 22, 2024

Clients want account managers to: Understand their goals, problems and world to be able to “walk in their shoes” and bring relevant solutions Take an interest in their product, company, business, market and customer so they can be more consultative Have a unique, critical perspective.

Account Management 52

Account Management Management Client Development Account Growth 52

Arpedio

FEBRUARY 15, 2024

They are proactive in seeking out innovative solutions and are receptive to insights that challenge conventional thinking. By engaging Mobilizers early in the sales process, sales professionals can gain valuable insights into the organization’s strategic imperatives, decision-making dynamics, and buying criteria.

Stakeholders 52

Stakeholders Decision-making Value Proposition Sales 52

Flevy

APRIL 14, 2024

CES is valued for its simplicity, quick evaluation, and adaptability across various service channels, making it highly relevant for measuring business outcomes and providing actionable insights. It offers a broad perspective encompassing product attributes, pricing, brand perception, and overall service. Seamless Experience.

Digital Transformation 52

Digital Transformation Decision-making Customer Experience Facilitation 52

Sales Gravy

AUGUST 11, 2023

Walsh shares insights on the importance of trust, relationships, and professional development in nurturing and retaining sales talent, as well as the challenges and opportunities of pivoting to virtual selling during the pandemic.

Virtual Selling 71

Virtual Selling Leadership Healthcare Communication 71

Hubspot Sales

SEPTEMBER 27, 2023

I asked it to argue with me about whether AI will replace conventional salespeople from the perspective of “It absolutely will.” Argue from the perspective of 'AI will completely replace conventional salespeople.' It can empower sales professionals by providing them with valuable insights and personalized pitches, as you mentioned.

Artificial Intelligence 104

Artificial Intelligence Customer Success Sales Marketing 104

Strategic Communications

FEBRUARY 29, 2024

Ensuring brand differentiation by infusing human insight into AI-generated content. Enhancing creativity by offering fresh perspectives and ideas. Stay up-to-date on the latest traditional and digital marketing trends and insights for communication leaders: subscribe to our monthly e-newsletter. Generating product descriptions.

Marketing 52

Marketing Media Publishing B2B 52

Planview

FEBRUARY 16, 2024

To provide insight into those concerns, we spoke with a group of experts about AI’s challenges and opportunities. For example, consider the value of getting access to insights buried in thousands of pages of internal documentation, or summarizing customer contracts and calling out unusual or unfavorable terms.

Organization 64

Organization Artificial Intelligence Government Digital Transformation 64