MDI Training

FEBRUARY 27, 2023

Each of us comes from a time where world events, the economy, evolving cultural norms, and technological advancements shape who we are. Each of us comes from a time where world events, the economy, evolving cultural norms, and technological advancements shape who we are.

Leadership 97

Leadership Digital Transformation Meetings Innovation 97

Red Star Kim

JULY 1, 2022

and a lawyer (at De Pinna LLP ) working in the City of London (but originally from Russia). I love her quote “ Expertise can be learned but trustworthiness is cultivated”. I love her quote “ Expertise can be learned but trustworthiness is cultivated”. So here’s a book review – Great networking by Alisa Grafton.

Communication 130

Communication Digitalization Media Meetings 130

Zendesk

MARCH 12, 2021

In late January 2021, CX executives and industry leaders gathered for an intimate conversation with CNN anchor Fareed Zakaria, author of 10 Lessons for a Post-Pandemic World , to discuss the challenges that business leaders currently face. 3 key lessons. That’s why it’s vital we take our learnings from this time and apply them.

Digitalization 98

Digitalization Publishing Brainstorming Insurance 98

MDI Training

APRIL 25, 2022

In recent years, the world of work has steadily evolved from static office workplaces to more flexible work options, and the effects of the last year have made this transformation even more rapid. How do we succeed in feeling and developing as a team, even at a distance? How do we master the transformation together?

Financial Services 98

Financial Services Digitalization Leadership Organization 98

Miller Heiman Group

JUNE 17, 2020

If you haven’t yet adapted your sales tactics to address the changes wrought by the COVID-19 pandemic, it’s time to think about how to pivot as you position your company to rebound from the crisis. Here’s what you’ll learn in each chapter. Chapter 1: Qualifying Opportunities Virtually. Watch the webinar on-demand here .

Decision-making 69

Decision-making Sales Stakeholders Organization 69

Brooks Group

APRIL 14, 2022

So it may come as a surprise to learn that we actually recommend live training, at this moment in time. Virtual training is effective, convenient, and has been a necessity for many through the pandemic. It also gets people away from their mental to-do lists. Why Virtual Training Worked .

Sales Training 79

Sales Training Meetings Management Sales 79

Miller Heiman Group

JULY 14, 2020

Here in the United States, we’re facing two pandemics: one, the coronavirus, has been with us for a matter of months, while the other, systemic racism, has been with us for more than 400 years. While the lessons shared were targeted toward executives, they apply equally down the chain of command. Model the Way.

Organization 73

Organization Healthcare Leadership Sales 73

Strategic Communications

JUNE 17, 2021

Among the professions that have been hardest hit are sales and business development, which have traditionally relied on face-to-face interactions to build networks and relationships. During the economic fallout of the pandemic, salespeople were relied upon more heavily than ever,” Anderson says. Pivoting Online.

Communication 59

Communication e-Learning Media Decision-making 59

Zendesk

JUNE 14, 2022

With the world finally emerging from the restrictions put in place by a global pandemic, people are eager to get outside and get physical. Shifting gears during the pandemic. When the pandemic hit the U.S. million athletes competing in hundreds of races in 40 countries. It was a huge shift for us,” Varney admits. “We’re

Brainstorming 52

Brainstorming Communication Customer Experience Meetings 52

Strategic Communications

MARCH 29, 2021

When pandemic restrictions around the country started occurring in March 2020, few imagined that many would still be in place—or start up again—as the year drew to an end. In this column, I take a look at some best practices and lessons learned from content marketing experts as they look forward to the new year.

Marketing 52

Marketing Digitalization Media Publishing 52

Strategic Communications

JANUARY 12, 2021

Marketing has always been a fast-paced industry, with the pace quickened constantly by readily available and rapidly developing technology. But the COVID-19 pandemic and its worldwide impact was, arguably, the most disruptive force that marketers have seen in a long time. Chatbots, of course, existed long before the pandemic began.

Artificial Intelligence 59

Artificial Intelligence Marketing e-Learning Advertising 59

Showpad

JANUARY 21, 2021

To gauge the success of sales training, you need to set up expectations properly, looking at the KPIs that might pertain to new reps’ understanding of the lessons they’re learning in their orientation sessions. Take a moment to consider the sales training program your organization currently has in place. Establish a rubric.

Sales Training 52

Sales Training Onboarding Sales Retail 52

Showpad

APRIL 2, 2021

In 2020, the COVID-19 pandemic was responsible for moving a wide variety of business functions online. However, the pandemic may have simply accelerated an already growing trend toward remote work. All users need to be able to comfortably manage tasks and interact with each other seamlessly from their remote offices.

Remote Working 52

Remote Working Onboarding Sales Logistics 52

Blue Canyon Partners

JUNE 5, 2020

To successfully manage over the last few months, business leaders applied a playbook developed from lessons learned during the 2008-2009 downturn. Going forward, however, lessons learned in 2008-2009 will not be as relevant during our expected economic rebound. How will demand and value shift?

Suppliers 52

Suppliers Manufacturing Healthcare Remote Working 52

Blue Canyon Partners

JUNE 5, 2020

To successfully manage over the last few months, business leaders applied a playbook developed from lessons learned during the 2008-2009 downturn. Going forward, however, lessons learned in 2008-2009 will not be as relevant during our expected economic rebound. How will demand and value shift?

Suppliers 52

Suppliers Manufacturing Healthcare Remote Working 52

Hubspot Sales

OCTOBER 5, 2020

It’s almost become a cliché at this point, but it’s true: people want to buy from who they know, like, and trust. Remember what the sales experience was like before the pandemic? Take the lead and focus on relationship-building from the start. But the way we go about building relationships has changed. Now, it’s not so simple.

Meetings 122

Meetings Client Relationships Remote Working Media 122

Zendesk

MARCH 7, 2023

Shao Minje (Candy) Originally from Dunhuang, China, Candy is a business development representative based in the beautiful “Garden City” of Singapore. Shao Minje (Candy) Originally from Dunhuang, China, Candy is a business development representative based in the beautiful “Garden City” of Singapore.

Leadership 52

Leadership Marketing Meetings Future of Work 52

MDI Training

JANUARY 26, 2023

The latter is being neglected in many companies, especially during the pandemic. Until then, people had lunch together from time to time, chatted briefly at the coffee machine or worked together on projects. A strong network not only enhances our creativity, but also creates a better learning, motivation, and career mobility.

Digital Transformation 19

Digital Transformation Leadership Digitalization Meetings 19

Farland Group

SEPTEMBER 28, 2022

A: “There’s a lot of internal alignment still to be done, and it’s been interesting looking at the way that different functions have developed and evolved. Bev has over 30 years of experience working in B2B marketing, both on the client side as well as consulting and training, and is best known for her work in account-based marketing (ABM).

Co-Creation 52

Co-Creation Marketing Management Suppliers 52

Red Star Kim

OCTOBER 10, 2023

The role of learning and development (L&D) becomes more critical as firms try to ensure that their people are equipped with the latest skills to be agile enough to adapt to the fast-changing work environment. Learning & Development is often a key tool in employee retention.

Artificial Intelligence 130

Artificial Intelligence Emotional Intelligence Decision-making Digitalization 130

Hubspot Sales

NOVEMBER 6, 2023

Almost every form of education went virtual, from workplace training to recreational courses. When asked which strategies would result in the most growth for their company, 19% of sales professionals selected improving training and career development opportunities (data from our upcoming 2024 State of Sales Report).

e-Learning 93

e-Learning Transportation Facilitation Organization 93

Account Management Skills

MAY 4, 2021

This episode is for you if you’re interested in the role of account management within an app development company. He shared: his experience of working in an app development agency. and he also talked through the process that they follow from initial concept all the way through to final app development. Tim 00:36.

Account Management 52

Account Management Management Banking Insurance 52

Red Star Kim

SEPTEMBER 26, 2023

Here I review recent developments and look at some case studies of how M&BD teams are structured: An update on marketing and business development (M&BD) team structures. From within or beyond professional services?) I presented a methodology to design marketing and BD team structures in November 2015.

Marketing 130

Marketing Key Account Management Account Management Artificial Intelligence 130

MDI Training

NOVEMBER 28, 2022

We provide a workation evaluation, weigh the pros and cons and look at the lessons we have learned so far. Workation evaluation – Lessons Learned so far. In this article, you’ll learn a little more about what we have learned from our workation experiences so far, and what possible consequences it could entail.

Digital Transformation 52

Digital Transformation Leadership Digitalization Internet 52

MDI Training

MARCH 27, 2023

The Power of Shared Leadership When and why should leadership be shared? Bardia Monshi talks on-stage on 23.05.2023 @ the Leadership Horizon about the challenge of Shared Leadership. He is convinced it’s time for WeQ! He gives practical examples of when and why leadership should be shared, especially in times of uncertainty. What does it represent?

Leadership 96

Leadership Digital Transformation Digitalization Meetings 96

Hubspot Sales

MARCH 2, 2021

Many of the changes we’re seeing now will stick around long after the pandemic has ended, including remote work and hybrid office environments. People who work from home report higher job satisfaction , higher salaries than on-site workers, and less stress. The world is a very different place than it was two years ago.

Remote Working 128

Remote Working Onboarding Sales Digital Transformation 128

Hubspot Sales

DECEMBER 4, 2023

In my experience as a business owner, demand forecasting and sales forecasting have been more challenging post-pandemic. If you’re a business owner like me, you’re probably familiar with the terms demand forecasting and sales forecasting. But as with all things, it’s not always that simple. However, they remain two separate strategies.

Supply Chain 74

Supply Chain Sales Decision-making Retail 74

SmartKarrot

SEPTEMBER 28, 2020

Since SaaS is a relatively new industry, all the SaaS founders and entrepreneurs are learning the nuances of this business on the go. Hence, it has become paramount to learn from others’ journeys. Hence, from time to time, we come up with valuable information or insights that help them propel their growth trajectory.

Investors 10

Investors Customer Success Digital Transformation Software 10

Account Management Skills

NOVEMBER 15, 2021

And we actually had complaints from people saying, ‘How do I stop seeing this on my LinkedIn feed?’ We also talk about: – the importance of looking at your team’s skill set to make sure everyone’s sitting in the right seats. Peter shares so many tips and lots of value during this interview. Peter 00:29.

Finance 52

Finance Account Management Profitability Management 52

Red Star Kim

MARCH 22, 2023

Published in 2020, this book (written at the start of the Covid pandemic) fits the bill – it’s relevant, practical, easy to read and apply. Relationship strategies I smiled as I saw the author’s strategic/partnership and relational approaches to developing new connections. And quick to read at just 150 pages.

Leadership 130

Leadership Media Client Relationships Innovation 130

Showpad

APRIL 6, 2020

The COVID19 pandemic forces most of us to radically change in a very short amount of time how we live, how we work, how we run businesses, how we sell and ultimately, how we treat our planet. COVID19 taught us one critical lesson, a universal law: everything is connected to everything. This is what happened over the last few weeks.

Digital Transformation 133

Digital Transformation Sales CRM Digitalization 133

Zendesk

OCTOBER 5, 2022

This drives a focus on quality customers rather than quantity, and a need to develop loyalty and reduce churn. This drives a focus on quality customers rather than quantity, and a need to develop loyalty and reduce churn. We know from our research that customer experience frequently sways purchasing decisions.

Innovation 98

Innovation Supply Chain Software Software 98

Zendesk

MARCH 9, 2023

Meanwhile, customers want better service—especially since the pandemic—and they’re growing impatient for it. With that in mind, discover the best practices from Zendesk’s customer education program, and learn how training your agents can ultimately help your business ride out the economic storm.

Organization 52

Organization Business Growth Management 52

QYMATIX

APRIL 6, 2021

Learn the four most essential insights from the crisis year here. The findings from the first quarter of 2021 show that, of course, not everything in the company is different than it was before the Corona pandemic. However, new ways of working and thinking have developed over the past year. Sales from anywhere.

B2B 40

B2B Sales Digitalization Software 40

Planview

FEBRUARY 17, 2022

When travelling to a different country, you need to practice and learn the common vernacular of the country you are visiting. I am a Software Engineer focused on Planview Clarizen’s backend and I am responsible for designing , developing, and maintaining backend components on our platform, complex user scenarios, as well as diverse features.

Software 98

Software Software Innovation Management 98

Showpad

JUNE 14, 2021

From one-click shopping, to ready access to information about a potential purchase, business buyers expect the same on the job. From one-click shopping, to ready access to information about a potential purchase, business buyers expect the same on the job. Part of the reason is that buyers have also changed. How have buyers changed?

Meetings 59

Meetings B2C Stakeholders B2B 59

Zendesk

JANUARY 12, 2021

The good news is that support leaders seeking to meet those demands can take advantage of a wealth of customer service tips from the experts. The best of those customer service tips stem not from guesswork but from carefully-crafted studies that define good support. And customer expectations are only continuing to rise.

Artificial Intelligence 98

Artificial Intelligence Customer Experience Software Software 98