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6 Non-obvious CX Trends That Will Dominate Retail in 2021

Freshworks

Most of these buying decisions are based on peer recommendations and other user-generated content. Join us for this exclusive panel discussion, featuring some of the best minds in retail from brands like Paypal, Medallia, and Lateshipment. They abandoned relations with existing brands for each of these new brand trials.

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Top 50 Customer Success Influencers 2022

SmartKarrot

Rav Dhaliwal is an Investor and former Customer Success Executive who has helped some of the world’s largest organizations drive user adoption and business value. He’s the VP of Customer Success at Poppulo and Co-Founder and CFO at The Customer Success Network, a not-for-profit CS peer learning group. Rav Dhaliwal. Megan Bowen.